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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property
3-star hotel near Carolina Place

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

In-room safe, desk, blackout drapes, iron/ironing board
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Free WiFi
  • Gym

Explore the area

View in a map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min walk‬
  • Place, Reclining Bulls Statue
    ‪11 min walk‬
  • Place, Ballantyne Country Club
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King bed with a sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King bed with a sofa bed

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(66 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Charlotte

Ballantyne stay.Your stay at this Ballantyne hotel places you within 6 miles (10 km) of Carolina Place and Quail Hollow Club. SouthPark Mall is within 9 miles (15 km) and Carowinds Theme Park is within 12 miles (20 km).

What's nearby

  • The Amp Ballantyne - 3 min walk - 0.2 miles
  • Reclining Bulls Statue - 11 min walk - 0.6 miles
  • Ballantyne Country Club - 3 min drive - 1.7 miles
  • Carowinds Theme Park - 9 min drive - 11.0 miles
  • Spectrum Center - 19 min drive - 17.9 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Sushi Hana - ‬10 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Fly Kid Fly - ‬10 min walk
  • ‪Harriet's Hamburgers - ‬13 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

3-star hotel near Carolina Place
SpringHill Suites by Marriott Charlotte Ballantyne offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. Event space at this hotel measures 3392 square feet (315 square meters) and includes conference space. SpringHill Suites by Marriott Charlotte Ballantyne also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Charlotte hotel is smoke free.

  • 164 guestrooms or units
  • 5 levels
  • 3392 sq ft of conference space
  • 315 sq m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Exterior
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,011 reviews
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The price is $99
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

Frequently asked questions

How close is SpringHill Suites by Marriott Charlotte Ballantyne to the airport?

SpringHill Suites by Marriott Charlotte Ballantyne is 19.1 mi (21-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

Does SpringHill Suites by Marriott Charlotte Ballantyne have an airport shuttle?

Airport shuttle services are not available at SpringHill Suites by Marriott Charlotte Ballantyne.

Does SpringHill Suites by Marriott Charlotte Ballantyne offer free breakfast?

SpringHill Suites by Marriott Charlotte Ballantyne offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at SpringHill Suites by Marriott Charlotte Ballantyne?

No, there is no casino at this hotel.

What time is check-in at SpringHill Suites by Marriott Charlotte Ballantyne?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

Is there free parking at SpringHill Suites by Marriott Charlotte Ballantyne?

This hotel offers free self parking.

Does SpringHill Suites by Marriott Charlotte Ballantyne have a pool?

SpringHill Suites by Marriott Charlotte Ballantyne features an indoor pool.

Does SpringHill Suites by Marriott Charlotte Ballantyne have a spa?

There are no spa services available at this hotel.

How close is SpringHill Suites by Marriott Charlotte Ballantyne to downtown Charlotte?

SpringHill Suites by Marriott Charlotte Ballantyne is 11.4 mi away from Charlotte.

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 5 nights in Aug 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Great No Complaints

SHS was amazing as always. Rooms very clean, halls and elevator. Lobby spotless. Staff friendlay and so quiet during sleep hours. Breakfast was tasty as well. An overall great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Traveled with family
Liked: Amenities, property conditions & facilities
Customer service was great and staff
Stayed 3 nights in Aug 2025

8/10 Good

Danielle

Liked: Property conditions & facilities, room comfort
This is a nice facility. And our second stay while visiting Charlotte for shows at the Amp Ballentyne. My only issue was that breakfast cuts off at 9:30 sharp. I made it to the lobby at 9:32 and the cleanup person already had everything wrapped up. Didnt even offer a pastery or fruit.
Stayed 1 night in Aug 2025

4/10 Poor

April

Business traveler
Disliked: Property conditions & facilities
Very surprised about the condition of this hotel review said it was great and I found it just OK- or slightly less than ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Tiyonnie

Stayed 3 nights in Aug 2025

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Anjanette

Stayed 2 nights in Jul 2025

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant!
Stayed 1 night in Aug 2025

8/10 Good

Tierra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Polished poo

Like polished poop. I’m not sure why this hotel has such positive reviews. I’m not really hard to please but: the sliding door for the bathroom would not stay shut so we had to wedge a shoe in so that we could use the restroom in privacy, we got a room with a fold out bed couch and the bed had no sheets in the room and was stained with what looked like blood. We kept it closed and layered the main bed’s comforter on it. The shower handle nearly came out of the wall. Those were the worst things, but of course we were in town for a swim meet and didn’t get to our room until pretty late so just put up with it. It’s like they used a contractor to do refurbishments and they did really subpar, cheap and shoddy fixes, like just putting a bandaid on things. Also not as important but I would not recommend using the pool. It is disgusting. Hopefully you can find somewhere better. I don’t recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Stayed 3 nights in Aug 2025

6/10 Okay

Stephane

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Beds- great, bathrooms- different breakfast meh

The breakfast was okay. It was the same options both days we were there. The only issue I didn't care for was during breakfast. It wasn't my family affected, but I watched a group of young girls come downstairs for breakfast around 955am. They wanted to make waffles and the overseer refused to provide waffle batter (I overhead the conversation while making my plate) I feel that was wrong considering that breakfasy wasn't over yet. To disappoint a group little girls like that wasnt right because breakfast was still open. Sometimes it may extend the work schedule, but I believe it's about good service - which I don't think was accomplished that weekend morning. It would be nice to have options besides cheesy omlets as well, such as scrambled eggs. Not everyone cares for cheese on eggs. As well as to half and half pork/turkey sausage. Not everyone likes pork only and not everyone cares for turkey sausage.
Stayed 2 nights in Aug 2025

8/10 Good

Anita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convienent to the place we were visiting
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Akil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amanda, Virginia Beach

Traveled with family and small children
Liked: Amenities
Good experience . Kids liked the indoor pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Catrinia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Hotel was clean. Room was spacious and the staff were very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah, Charlotte

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

No AC in conference rooms!

The room was lovely, the lobby was great, the one front desk staff was exemplary. I was there for a seminar which was from 8 am - 8 pm every day. The conference room we were in had NO AIR CONDITIONING for the entire 4 days of my stay! It was 80+ degrees every day and was almost to the point of being unhealthy. All we got were different excuses from each staff person who was approached about this. Pretty sure our group will NOT be back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Nice clean large room.
Stayed 4 nights in Jul 2025

2/10 Terrible

Tahlyric

Stayed 1 night in Jul 2025