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3.9 out of 5
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See all 18 travelocity Reviews

"My suite was in excellent condition Housekeeping is excellent 👌 " More

By a verified traveler on Thu 31 Mar 2022

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Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$108* Per night/room Oct 13 - Oct 14

Superior Studio Suite, 1 King Bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Multiple View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Accessible, Multiple View (Hearing)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Room, Multiple Beds, Accessible, Multiple View (Tub)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Sonesta ES Suites Charlotte Arrowood ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Charlotte Arrowood

Everyone (5) Couples (1) Family (8)
5 out of 5

Posted by on Jul 21, 2023

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5 out of 5

Posted by on Feb 26, 2023

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1 out of 5
The property was dirty. Broken tiles on the floor and dirty and torn carpet. Nobody came to supply clean towels or sheets. The hotel needs alot of maintainance. Torn wallpaper and durty mattresses. The pllace was gross.

Posted by on Aug 20, 2022

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5 out of 5
My suite was in excellent condition Housekeeping is excellent 👌

Posted by on Mar 31, 2022

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1 out of 5
Roach's sleeper sofa dirty sheets with blood on it! Nasty!!!! For four people 2 wash cloths & 2 towels

Posted by on Mar 8, 2022

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5 out of 5

Posted by on Oct 20, 2021

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2 out of 5
This hotel is very run down. The staff was super friendly but the room was terrible. Fixtures were coming out of the walls, our couch was missing its back cushions, and the door handle to our refrigerator was broken. The bagged breakfast oj tasted warm and probably expired. I took pictures of the issues. I have stayed at a Sonesta before and it was great. I would never stay here again.

Posted by on Aug 12, 2021

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5 out of 5
We got a 2 bedroom suite and it was amazing! The place was clean and the kitchen was ready to go. The beds were sooo comfortable!

Posted by on Apr 2, 2021

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2 out of 5
They didn't have my room ready after trying to check in at 1:30 and then again after 4pm and didn't have the type of room available when i got there. I finally got checked in over an hour afterwards. I was charged 9:30am that morning before check in time at 3pm. But still no room until almost 5:30pm.

Posted by on Dec 1, 2019

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4 out of 5
the staff at front desk are good. Check in and out are easy. Though out side look is not that great in sde the room is clean and well organized. The most amaizing thing is once you entered the room it is so quiet. We can not hear any sound from neighbouring rooms or outside. If you want to relax it is the perfect place. The pool area and the pool is not that clean, One of my favorite thing in the hotel is the pool, but i did not go in. Though it is written at the endurance no food or drink allowed at pool area, people were drinking. Breakfast was good. Over all I will reccomend this hotel to others.

Posted by on Sep 18, 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.