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4.9 out of 5

"Staff went above and beyond to have a room ready for me before the usual check in time. I was traveling from Atlanta for a funeral and wanted to be ab ... " More

By a verified traveler on Tue 18 Oct 2022

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Hotel Description

4-star hotel near SouthPark Mall

SouthPark stay

Within a 10-minute walk of this SouthPark hotel, you'll find SouthPark Mall and Phillips Place. Park Road Park and Providence Village Shopping Center are also within 3 miles (5 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Free self parking and a coffee shop are also offered on site.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$157* Per night/room Dec 18 - Dec 19

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Centric SouthPark Charlotte ratings based on 10 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Centric SouthPark Charlotte

Everyone (2) Couples (6) Family (1)
5 out of 5
Staff went above and beyond to have a room ready for me before the usual check in time. I was traveling from Atlanta for a funeral and wanted to be able to change out of my travel clothes into my funeral clothes. Staff made sure this happened. Tony at the valet stand is also very friendly and easy going. A wonderful experience altogether!

Posted by on Oct 18, 2022

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Comment from Hotel Management

Oct 19, 2022 by Ale

Thank you for choosing the Hyatt Centric Southpark! We are happy to hear that you had a good experience at our hotel. We hope to see you soon!

5 out of 5

Posted by on Sep 4, 2022

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5 out of 5
Highly recommended

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 19, 2022 by Ale

Thank you for choosing the Hyatt Centric South Park. We hope to see you again!

5 out of 5
Amazing hotel and staff! Very clean with a great rooftop restaurant and lounge! Perfect staycation!!

Posted by on May 1, 2022

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Comment from Hotel Management

May 1, 2022 by juan

Hello! Thank you for replying to our post-stay review. We are glad that you had an amazing experience and that you enjoyed all of the hotel's catalog of options. We hope that you visit us again for you next staycation. til next time :)

5 out of 5
Everything was great and spot on lovely surrounding area and you can get to anything or anywhere you need in Little time

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 25, 2022 by Hunter

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5 out of 5
This property is Beautifully decorated and has an amazing staff . I felt safe with the security in the elevators . The restaurant was amazing especially the roof top bar . I would definitely stay here again . We were 3 people I don’t think the room was equip for that . Only negative

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 19, 2022 by Hunter

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

5 out of 5

Posted by on Jan 2, 2022

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4 out of 5
The hotel and rooms were very nice, cery clean. The hotel had 2 restaurants, and both were closed both nights we were there, which was incredibly inconvenient.

Posted by on Dec 13, 2021

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Comment from Hotel Management

Dec 16, 2021 by bl

I'm sorry to hear that the two restaurants was closed hope fully when you come back they re open and you guys can en-oy the view up there.

5 out of 5
It was very nice, and convenient to downtown Charlotte. This is a very nice area of town, and it was easy to find good places to eat nearby. I was completely impressed!

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 6, 2021 by Bhumi FOM

I am so delighted to read that you enjoyed our brand new hotel and that the area of SouthPark could be everything you needed. We are in close distance to the heart of the city but also in our own unique location with wonderful places to explore. We hope to see you again!

5 out of 5
Location and style

Posted by , from Durham on Aug 28, 2021

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About the Hyatt Centric SouthPark Charlotte

Location 3100 Apex Dr., Charlotte, NC 28211

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hyatt Centric SouthPark Charlotte also features a 24-hour fitness center and an elevator. Free self parking is available. This 4-star Charlotte hotel is smoke free.

  • 175 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Centric SouthPark Charlotte offers 175 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Iro - This lobby lounge serves light fare only.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hyatt Centric SouthPark Charlotte

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 18 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric SouthPark Charlotte Hotel
  • Hyatt Centric Charlotte/South Park Hotel
  • Hyatt Centric SouthPark Charlotte Charlotte
  • Hyatt Centric SouthPark Charlotte Hotel Charlotte

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.