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Heart of Charlotte
A stay at this Charlotte Center City hotel places you steps from Charlotte Convention Center and within a 10-minute walk of Bank of America Stadium. EpiCentre and NASCAR Hall of Fame are also within half a mile (1 km).
The hotel's indoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, express check-out, and valet parking. A restaurant, a 24-hour front desk, and laundry facilities are also provided.
Soaking tubs, comfy beds
Boasting deep soaking bathtubs, the 700 guestrooms also offer WiFi and pillowtop beds. Other amenities include iPod docks, 24-hour room service, and flat-screen TVs with cable channels.
Sep 26, 2019 by Hotel Manager
Dear Valued Guest, We appreciate your feedback as helps us ensure a True Westin Experience during future stays. I apologize that you expereinced this issue. If you would like to discuss further, please feel free to contact me directly at the hotel. Be Well, Toby Scott-Long Hotel Manager
Aug 28, 2019 by Hotel Manager
Dear Valued Guest, My Team and I greatly appreciate you taking time to write a review regarding your recent visit to The Westin Charlotte. I am deeply sorry that you encountered an issue, but thank you for being understanding and providing positive feedback regarding our security team; they do work hard to handle these situations and make sure everyone is safe. We hope that you will come back in the near future to stay with us again. Be well, Toby Scott-Long Hotel Manager
Jul 1, 2019 by The Westin Charlotte
Dear Valued Guest, Thank you for providing a 5 star review. Be well, Toby Scott-Long Hotel Manager
Nov 23, 2018 by Toby Scott-Long, Hotel Manager
Kristina, thank you for taking time to review your hotel stay with us. I would like to offer my sincerest apologies that you found your most recent stay with us unsatisfactory. Your experience is not the experience we strive to provide to our guests. Please contact the hotel and ask for myself if I can assist with your stay any further. Be well, Toby Scott-Long, Hotel Manager
May 20, 2016 by Guntram Merl, Hotel Manager
Thank you for taking the time to review The Westin Charlotte Kerri. I offer my sincerest apologies that your most recent stay with us fell below a true Westin experience. We appreciate feedback in all forms as it helps us to better our hotel. I hope that you will return in the near future so that we may exceed your expectations. If you should need anything further please contact the hotel and ask for myself. Be well, Guntram Merl, Hotel Manager
Apr 16, 2016 by Guntram Merl, Hotel Manager
Thank you for taking the time to review The Westin Charlotte. I do apologize that your visit fell below a true Westin experience. This past experience is not a true representation of the experience we strive to provide. We have used your helpful feedback to address the concerns you provided. We hope to have you return in the near future and please contact the hotel and ask for myself shall you need anything further. Be well, Guntram Merl, Hotel Manager
Dec 31, 2015 by Guntram
Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager
Dec 1, 2015 by Hotel Manager
Thank you for taking the time to review our hotel. We appreciate feedback in all forms and we use it to improve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel Manager
Nov 24, 2015 by Guntram
Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be well, Guntram Merl Hotel Manager
The Westin Charlotte offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 44003 square feet (4088 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Charlotte. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Charlotte hotel.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge)
The Westin Charlotte offers 700 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy full breakfast daily.
JP Charlotte - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
SoCo Cafe - This café serves breakfast and light fare.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.