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"Great hotel. Heart of the city and downtown action. Loved the rooftop pool with the gigantic TV screen. " More

By a verified traveler on Tue 12 Jun 2018

Hotel Description

4-star hotel near EpiCentre

Heart of Charlotte

With a stay at this Charlotte Center City hotel, you'll be steps from EpiCentre and Blumenthal Performing Arts Center. Discovery Place is 0.3 mi (0.5 km) away.

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. You'll appreciate the fitness center, bar/lounge, and concierge services.

MP3 docks, WiFi

The 374 guestrooms have LCD TVs with digital channels and offer WiFi and MP3 docks. 24-hour room service, minibars, and premium bedding are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$153 per night

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed (Club Premier Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds (Club Premier Room)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Omni Charlotte Hotel ratings based on 50 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Charlotte Hotel

Everyone (20) Couples (2) Family (2)
3 out of 5
The property and my stay was great! Although I called to reschedule or cancel my reservation more than 24 hours in advance and was unable to do so. I called to do it through travelocity and never received a call back. I called to do it through Omni and was told I had to do it through travelocity. I ended up going this weekend instead of next so that my money wasn't completely wasted. Upon arrival I was given a room subpar to what I paid for, I requested a suite with two queen beds and was given a room with a King bed that costs far less. It was fixed as soon as I mentioned it to the staff but it felt like they were just trying to cut corners. Also, they seem to try to get every nickel and dime you have. Valet parking is $33/day and was told it's cheaper than anywhere in the city. I parked literally next door for $10/day. The facility is wonderful, but I felt like the staff was nice to your face, and then did anything they could to squeeze more money out of you.

Posted by on May 13, 2019

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5 out of 5
Upgraded to Suite with No Extra Charge! Prime spot for Uptown Charlotte. Excellent place!

Posted by on Apr 21, 2019

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5 out of 5
The hotel is beautiful the staff was kind, and our stay was comfortable.

Posted by on Apr 5, 2019

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5 out of 5
Beautiful view from the room! The bar was great too.

Posted by on Mar 16, 2019

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5 out of 5
Very respecruful and friendly love the layout and the privacy!!!

Posted by , from Charlotte NC on Feb 24, 2019

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4 out of 5
Loved the decor but didn’t love the tiny bathroom in our room

Posted by on Feb 24, 2019

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5 out of 5
Great Hotel will use again great location Beautiful room very clean

Posted by on Jan 10, 2019

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2 out of 5

Posted by on Nov 14, 2018

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5 out of 5

Great hotel

Great hotel. Heart of the city and downtown action. Loved the rooftop pool with the gigantic TV screen.

Posted by , from North Carolina on Jun 12, 2018

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5 out of 5

Nice hotel in a central location

I enjoyed my stay at the Omni. I was able to get to wall greens easily because it’s within the building. The decor was beautiful and the pool area was relaxing. My room had a nice view of the city.

Posted by on Jun 5, 2018

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About the Omni Charlotte Hotel

Location 132 E Trade St, Charlotte, NC 28202

Property Features

Omni Charlotte Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Omni Charlotte Hotel. For a fee, parking is available. This 4-star Charlotte hotel is smoke free.

  • 374 guestrooms or units
  • 15 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (11.5 km / 7.1 mi)
  • Train station: Charlotte Station (2.7 km / 1.7 mi)
  • Metro station: Charlotte Transportation Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Charlotte Hotel offers 374 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Trade - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Coin Bar - Onsite rooftop bar. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Pets must not be left unattended. Guests with pets must sign a waiver upon check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 44 per day
  • Valet parking fee: USD 33.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Hotel
  • Charlotte Omni
  • Charlotte Omni Hotel
  • Hotel Omni Charlotte
  • Omni Charlotte
  • Omni Charlotte Hotel
  • Omni Hotel Charlotte

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 11 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.