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Hyatt Place Charlotte Downtown

3.0 star property
3-star hotel near Spectrum Center

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Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board
Interior entrance
Suite, 1 King Bed | Bathroom | Designer toiletries, hair dryer, towels

Reviews

8.6

Excellent

Popular amenities

  • Breakfast included
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Popular LocationSpectrum Center4 min walk
  • Popular LocationCharlotte Convention Center5 min walk
  • Popular LocationBank of America Stadium17 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)15 min drive

Room options

Room, 2 Queen Beds, Accessible (Shower)

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, City View (Boardroom Suite)

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Charlotte

Uptown Charlotte stay.At this Uptown Charlotte hotel, you'll be well placed to visit Spectrum Center and NASCAR Hall of Fame, both within a 5-minute walk. Bank of America Stadium and Charlotte Convention Center are also within 3 miles (5 km).

What's nearby

  • Spectrum Center - 4 min walk
  • Queen City Quarter - 4 min walk
  • NASCAR Hall of Fame - 5 min walk
  • Charlotte Convention Center - 5 min walk
  • Bank of America Stadium - 17 min walk

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Fahrenheit - ‬1 min walk
  • ‪Redeye Diner - ‬7 min walk

About this property

Hyatt Place Charlotte Downtown

3-star hotel near Spectrum Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Full breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. Flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; to check in, go to 459 East Third Street
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Renovations and closures

The following facilities or services will be unavailable from July 8 2024 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

How close is Hyatt Place Charlotte Downtown to the airport?

Hyatt Place Charlotte Downtown is 10.2 mi (16-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Charlotte Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Downtown on Aug 11, 2024 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Charlotte Downtown have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Charlotte Downtown.

Does Hyatt Place Charlotte Downtown offer free breakfast?

Yes, Hyatt Place Charlotte Downtown offers free breakfast.

Is there a casino at Hyatt Place Charlotte Downtown?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Charlotte Downtown?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Hyatt Place Charlotte Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 38 per night.

Does Hyatt Place Charlotte Downtown have a pool?

Hyatt Place Charlotte Downtown does not have a pool.

Does Hyatt Place Charlotte Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Charlotte Downtown have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Charlotte Downtown to downtown Charlotte?

Hyatt Place Charlotte Downtown is 0.3 mi away from Charlotte.

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1125 reviews" "
Rating 8 - Good. 269 out of 1125 reviews" "
Rating 6 - Okay. 121 out of 1125 reviews" "
Rating 4 - Poor. 54 out of 1125 reviews" "
Rating 2 - Terrible. 49 out of 1125 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William, Evergreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for my attendance at convention center. Friendly staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were outstanding! Energetic, personable and helpful for things to do around the city.
Stayed 1 night in Jun 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Francisco

Stayed 2 nights in Apr 2024

10/10 Excellent

Javier, Carolina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property and well located in downtown Charlotte.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
One of the elevators did not work. AC did not work great.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to find your way to the entrance but otherwise was a perfect spot to stay stay downtown and see a show at spectrum center. Nice views and breakfast included. Would stay again!
Stayed 1 night in Apr 2024

4/10 Poor

Evan

Stayed 1 night in Apr 2024

4/10 Poor

RODNEY

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE ELEVATORS DIDN'T WORK. THE STAFF DID THEIR BEST, BUT IT WAS EXTREMELY INCONVENIENT. ALSO THERE WAS A LOT OF NOISE FROM UNRULEY PEOPLE IN THE HOTEL. "NOT A STAFFING OR HOTEL FAULT.
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Elevators Broken for Entire Stay
When we first arrived I was alarmed that one of the two elevators was not working, but we let that slide. Also, I think that more attention needs to take place in regards to advertising that there is no self parking and the only option is valet parking for $38 per night. That was an unexpected expense! Check-in went smoothly. Imagine my surprise when I opened the door to my room and heard the toilet running loudly. I had to lift the cover of the toilet and fix that my self! I know the cleaning crew heard that.. sad that it was not fixed before I checked in! Now what was really unacceptable was that the only remaining elevator broke down during my stay. We had to call the front desk to have them pick us up to walk through the cleaning supply area and ride on the service for the remainder of our stay - UNACCEPTABLE! We were walking up stairs & down stairs in our formal gowns! I am requesting a refund of one night's stay to partially compensate me for this interruption in service. This caused to be late and/or miss the business portions of my convention. Looking forward to a reaponse and refund!
Stayed 3 nights in Apr 2024

10/10 Excellent

Seyed Mostafa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel has a friendly staff and inclusive breakfast with plenty of dining choices. However, the aging carpets detract from the cleanliness and ambiance of the place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Penny

Stayed 1 night in Apr 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Crystal

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator issues
During my stay there was only 1 working elevator and that one also stopped working at one point. The wait times for the elevator was pretty long so many people used the stairs. It was less than ideal. The beds were also not very comfortable. The restaurant upstairs was great, however.
Stayed 1 night in Apr 2024

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this hotel a few times and the location is great for walking to both basketball and football events. The staff are always friendly and the rooms are clean and quiet.
Stayed 1 night in Apr 2024

6/10 Okay

Yolanda

Traveled with family
Liked: Amenities
Property is fine I didn’t like the fact that when I went to check in I was charge again for protection fee when everything was always book with Expedia and the elevator wasn’t working had to take the staff elevator then ask a staff where there always be someone riding up and down the elevator to take us to our floor she said yes but to come find out you have to use your key to have access to the floor every time I use the sink in the bathroom there was a leak inform front desk they said they have to put in a work order overall very nice hotel but need to inform your guest more about any extra fees or maintenance work need to be done in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristina, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were alll so very nice and helpful. The rooms were clean and very quiet. Everything was within walking distance. No complaints.
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

Jessica

Stayed 3 nights in Mar 2024

10/10 Excellent

Odell

Business traveler
Liked: Cleanliness, staff & service, amenities
Great Experience!!
Stayed 1 night in Apr 2024