Skip to main content
Beginning of main content

"I would recommend staying at this hotel. Even though the outside of the building looks like a staircase, the rooms have been updated. The breakfast is ... " More

By a verified traveler on Sun 21 Nov 2021

Enter dates to see availability

Hotel Description

Hotel near Crabtree Valley Mall in Raleigh

In shopping district

Your stay at this Northwest Raleigh hotel places you within 3 miles (5 km) of Crabtree Valley Mall and William B. Umstead State Park. Laurel Hills Park and Shelley Lake Park are also within 3 miles (5 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free WiFi, comfy beds

The 131 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and LCD TVs with cable channels. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Dec 19 - Dec 20

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Raleigh Crabtree Valley Hotel ratings based on 24 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Raleigh Crabtree Valley Hotel

Everyone (6)
5 out of 5
I would recommend staying at this hotel. Even though the outside of the building looks like a staircase, the rooms have been updated. The breakfast is good (scrambled eggs, sausage biscuits, waffles, blueberry muffins, oatmeal, etc). In addition the staff is very friendly and if you ask what sites to visit, they will give you ideas. They also recommend places to eat (O’Malleys and Fresh Ice Cream).

Posted by on Nov 21, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 23, 2021 by Chloe

Thank you for taking the time to share your kind review. I’m glad you found our location convenient and accommodations and staff pleasant. We look forward to being your hotel of choice when in the area.

4 out of 5

Posted by on Aug 1, 2021

Was this review helpful to you?
4 out of 5
Quiet, comfortable. Next door to Panera Tub was slick. Could use some non skid strips

Posted by on Oct 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 4, 2019 by Miss Chris

Dear Valued Guest, Thank you so much for your feed back. We are making improvements and we are checking all the tubs so that there aren't any problems. We hope to see you again the next time you are in Raleigh. Sincerely, Chris Custodio, General Manager

1 out of 5
This property is creepy, old and disgusting. I would not stay here again- thankfully all I needed was a place to sleep for a few hours.

Posted by on Oct 19, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 19, 2019 by Chris Custodio, General Manager

We apologize that you didn't enjoy your stay. We are currently under renovations to make us more modern. We do hope you give us another opportunity in the future to show you our improvements. Thank you, Chris Custodio, General Manager

4 out of 5

Posted by on Apr 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 20, 2019 by Chris

Dear Valued Guest, Thank you very much for taking the time to share your feedback about our hotel. We greatly appreciate it. We look forward to your next visit. Sincerely, Chris Custodio, General Manager

3 out of 5

One night stay!

We only stayed one night so not much say! Everything went great. Hotel staff very friendly especially to my children they were greeted with fresh baked cookies that were free! The breakfast was really great and was included in the price of the hotel!

Posted by , from Jacksonville, NC on Aug 13, 2017

Was this review helpful to you?
3 out of 5

short notice stay

Pros: mattress was firm and I slept well
Cons: need better eggs for breakfast (these were worst I've ever tried to eat and hot oatmeal vice instant would be a big improvement
Location: bad parking but was near several brestaurants
room was comfortable though bed was a little high and difficult to sit on. breakfast was adequate but far from exceptional.

Posted by , from hayes, va on Mar 18, 2017

Was this review helpful to you?
4 out of 5

Good Buy for the Money

Pros: We try to find a close hotel to where our daughter's family lives.
Location: The mall is close by and there were plenty of shopping opportunities
It was comfortable. The breakfast was quite adequate.

Posted by , from Little Rock on Mar 24, 2015

Was this review helpful to you?
5 out of 5

Comfort Inn and Suites, Raleigh, NC

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
My room was spacious and comfortable. I was there to take a State Exam for licensure and found the Lounger and Automon a very relaxing place to study. The bed was extremely comfortable and clean as was the bathroom. The only critique I could make was that the breakfast was just average and not very exciting. Over all, I was very pleased with my stay.

Posted by , from Marietta, GA, USA on Aug 9, 2012

Was this review helpful to you?
5 out of 5

Great hotel 4 the money

Pros: Free breakfast
Nice rooms, people, and great complimentary breakfast.

Posted by , from Williamston, NC, USA on Jul 31, 2012

Was this review helpful to you?

About the Best Western Plus Raleigh Crabtree Valley Hotel

Location 6209 Glenwood Ave, Raleigh, NC 27612

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Raleigh Crabtree Valley Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business center. Public spaces have free WiFi. The business-friendly Best Western Plus Raleigh Crabtree Valley Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Raleigh hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Raleigh Crabtree Valley Hotel offers 131 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plus Raleigh Crabtree Valley
  • Best Western Plus Raleigh Crabtree Valley Hotel Hotel
  • Best Western Plus Raleigh Crabtree Valley Hotel Raleigh
  • Best Western Plus Raleigh Crabtree Valley Hotel Hotel Raleigh

You should know

  • The seasonal pool will open in June and close in September.
url importing http://www.travelocity.com/Raleigh-Hotels-Best-Western-Plus-Raleigh-Crabtree-Valley-Hotel.h3781-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Raleigh-Hotels-Best-Western-Plus-Raleigh-Crabtree-Valley-Hotel.h3781-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Raleigh-Hotels-Best-Western-Plus-Raleigh-Crabtree-Valley-Hotel.h3781-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.