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4.7 out of 5

"Staff friendly and attentive. Bed comfortable and room clean (except for 1/2 eaten Snickers bar we found in refrigerator)... Breakfast usual, with as ... " More

By a verified traveler on Mon 29 Mar 2021

Hotel Description

Hotel near North Carolina State University in Raleigh

In Raleigh

With a stay at this Southwest Raleigh hotel, you'll be within half a mile (1 km) of North Carolina State University and 2 miles (3 km) of Lake Johnson. Kentwood Park and WRAL Azalea Gardens are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 108 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$103* Per night/room Jun 20 - Jun 21

Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express Hotel & Suites Raleigh SW NC State, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Raleigh SW NC State, an IHG Hotel

Everyone (7) Couples (2) Family (2)
4 out of 5
Staff friendly and attentive. Bed comfortable and room clean (except for 1/2 eaten Snickers bar we found in refrigerator)... Breakfast usual, with assisted service. No amenities due to Covid... : ( This is our 2nd time there, and we will go back again. Very good location, New building going up next door, still under construction not a problem.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 29, 2021 by Milton Hamilton, CHA

Thank you for you continued patronage of our property! We'll always work hard to deliver that same great service.

5 out of 5
Friendly and professional staff. Nice facility despite the covid situation. Hotel next door was under construction but that did not impact my stay at all. So if you are worried about that, it's really not a problem. Property was easily accessed from US 40 and was near several dining areas and a nice park was nearby. Perfect for a business stay in Raleigh.

Posted by , from Charleston, WV on Nov 21, 2020

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Comment from Hotel Management

Nov 21, 2020 by Crystal Paige- AGM

Hello Brent, Thank you for your wonderful review of your recent experience here at the Holiday Inn Express near NC State University SW. I was so delighted to read that you enjoyed your stay here, and I look forward to sharing your comments with our staff and management team! We look forward to your next stay.

4 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 26, 2020 by Milton Hamilton, CHA

Thank you!

4 out of 5
We liked the breakfast room and the pool/spa facility, however, when we first arrived the lights in the pool/spa room didn't work, nor did the spa. The staff fixed it later in the day, so we were able to enjoy the pool that evening and the following morning.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Crystal Paige Assistant General Manager

Thank you for staying at our hotel. We appreciate the feedback you have provided. We use your comments to better our hotel.

4 out of 5
The staff were very welcoming. The room was great and clean. I loved the soap/shampoo/conditioner being already in the shower and it smelled great. My only complaint was that I booked the room at this hotel based on it having an indoor pool and hot tub but when we went down to enjoy it that chlorine in the water was so strong my eyes burned and burned and by time we left out I could barely see and they were watery like crazy.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Milton Hamilton, CHA

Thank you for your recent stay with us! I so you experience an issue with the pool. We'll work hard to correct it, and hope you come back with us soon. All the best

5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Milton Hamilton, CHA

Thank you!

5 out of 5
I am a swimmer. The temperature of the pool water was like ice water. I could not get in the water. Someone needs to on the weekend keep check of that.

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Milton Hamilton, CHA

Thank you for your feedback! We'll review our services and take appropriate action to ensure we are offering the best accommodation possible.

5 out of 5

Posted by on Mar 2, 2019

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Comment from Hotel Management

Apr 1, 2019 by Milton Hamilton, CHA

Thank you for staying with us and for your feedback!

5 out of 5

Fantastic hotel, staff and amenities

Highest scores possible for this stay. Exceptionally clean, comfortable and pleasant. The included breakfast was excellent. I have nothing but great things to say about the hotel. My family and I were thoroughly pleased!!! Stay HERE- you can’t do better for the money!!!

Posted by , from Granite Falls, NC on Jun 8, 2018

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Comment from Hotel Management

Jun 26, 2018 by Milton Hamilton GM

We will always work extra hard to delivery outstanding service! Thanks for allowing us to accommodate you and your family.

5 out of 5

Great hotel, great location!

Pros: Cleanliness, professional staff, location, and reasonable/comparable price.
Cons: Tell parents that children under 13 should not visit the breakfast area unattended by an adult. Don't allow more than 4 people to a room- ie. teams
Location: Very conveniently located just off I-40, near NC State University, NC State Club, golf course, downtown, art and music venues.
The Holiday Inn Express Hotel & Suites Raleigh SW NC is in a very convenient location, just off I-40 and near NC State University, downtown Raleigh, and our relatives. This was our fourth time staying at this hotel and we will surely return there for future visits. For anyone attending events at the NCSU State Club, this hotel is in an ideal location. We have attended several social events there and stayed at this hotel. During our recent visit, May 21, the hotel staff members were professional and courteous. Easy check-in. The lobby, elevator, and hallways were all attractive. Our room was clean, comfortable, and spacious. After visiting the art venues at Artplosure, attending the NC Symphony and a lovely dinner downtown, we were very thankful to have a very comfortable room. The bed was very comfortable. All of this was offered at a very reasonable price. The complimentary breakfast was tasty and plentiful. (Wow, love those cinnamon buns) The staff at the breakfast center were very professional and friendly. We observed a staff member doing an outstanding job assisting with replenishing everything, but at the same time being attentive to the needs of five young girls (probably ages 5 - 10) who selected their breakfast unattended by an adult. While I think the parent should have been there with the young girls, the staff member was patient with these children, but also attentive to the needs of all other hotel breakfast guests. Thanks for a great experience once agai

Posted by , from eastern NC on May 23, 2016

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About the Holiday Inn Express Hotel & Suites Raleigh SW NC State, an IHG Hotel

Location 3741 Thistledown Dr, Raleigh, NC 27606

Property Features

Holiday Inn Express Hotel & Suites Raleigh SW NC State, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 1152 square feet (104 square meters). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Raleigh SW NC State, an IHG Hotel. Free self parking is available. This Raleigh hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 4 levels
  • 1152 sq ft of conference space
  • 104 sq m of conference space
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (20.6 km / 12.8 mi)
  • Train station: Raleigh Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Raleigh SW NC State, an IHG Hotel offers 108 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), SafeStay (AHLA - USA), and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Raleigh SW NC State
  • Holiday Inn Express Raleigh SW NC State
  • Holiday Inn Express Hotel SW State
  • Holiday Inn Express SW State
  • Holiday Inn Express Hotel Suites Raleigh SW NC State
  • Express Raleigh SW NC State
  • Holiday Inn Express Hotel Suites Raleigh SW NC State

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.