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Raleigh Marriott Crabtree Valley

3.5-star property
4500 Marriott Drive, Raleigh, NC 1-855-201-7819
4.3 out of 5
Very good!
See all 18 travelocity Reviews

"Great customer service and cleanliness of the facility. " More

By a verified traveler on Mon 08 Aug 2022

Points Of Interest

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Hotel Description

3.5-star hotel near Crabtree Valley Mall

Crabtree stay

With a stay at this Crabtree hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 2 miles (3 km) of Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

Renovated in 2017

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free self parking. A 24-hour business center, a terrace, and a snack bar/deli are also on offer.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$127* Per night/room Dec 26 - Dec 27

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Raleigh Marriott Crabtree Valley ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Raleigh Marriott Crabtree Valley

Everyone (13) Couples (1) Family (4)
4 out of 5
Great customer service and cleanliness of the facility.

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 8, 2022 by GM

Dear LASHAWN, Offering clean accommodations and tremendous customer service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Shea Cline General Manager

5 out of 5

Posted by , from BROOKLYN on Aug 4, 2022

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5 out of 5
Great experience thus far.

Posted by , from Lumberton on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by GM

Dear Melvin, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. We appreciate your review and recommendation and look forward to your return. Best, Shea Cline General Manager

4 out of 5

Posted by on Mar 27, 2022

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5 out of 5
Everything The room The building was really clean and the service was great

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by Yvette

Thank you so much for staying with us. We hope to host you in our home in the future.

4 out of 5
No daily maid service. Not sure if the reasoning is Covid related, but I didn’t like that at all.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 16, 2021 by GM

Dear Anonymous, We are so glad that you enjoyed your visit overall. We've had to adjust how we service occupied rooms to maintain social distancing. Thank you for your feedback and please visit us again. Sincerely, Shea Cline General Manager

3 out of 5
The hotel is beautiful and the restaurant is gorgeous

Posted by on Nov 29, 2020

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Comment from Hotel Management

Nov 30, 2020 by GM

Dear Traveler, Thank you for taking the time to share your kind review. I’m glad you found our hotel and restaurant beautiful. We look forward to being your hotel of choice when in the area. Best, Shea Cline General Manager

5 out of 5
It’s very clean, room service food is decent, bar, restaurant, Clean Gym, Outdoor pool. Very nice hotel and I have stayed in a lot in my 29 years of life. Would recommend if anyone will be staying in Raleigh, NC. It’s in a great location right across the street from the Crabtree mall. Quick access to downtown Raleigh and other areas people may want to see.

Posted by on Apr 21, 2019

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3 out of 5
The check in clerks were really great. Daniel had a great personality

Posted by on Mar 31, 2019

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Comment from Hotel Management

Mar 31, 2019 by GM

Dear Traveler, I'm glad that our friendly service added to the enjoyment of your visit. I will be sure to share your kind feedback with Daniel. Thank you for choosing us and please visit again. Best, Shea Cline General Manager

4 out of 5
Room had hair on the table, brown smudge on a towel and bed.

Posted by on Mar 27, 2019

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About the Raleigh Marriott Crabtree Valley

Location 4500 Marriott Drive, Raleigh, NC 27612

Renovations + Closures

The following facilities or services will be unavailable from November 25 2022 to January 20 2023 (dates subject to change):

  • Swimming pool

Property Features

Raleigh Marriott Crabtree Valley offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A terrace, gift shops/newsstands, and concierge services are also featured at Raleigh Marriott Crabtree Valley. Self parking is free. A complete renovation of Raleigh Marriott Crabtree Valley was completed in January 2017. This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 6 levels
  • 22181 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Raleigh Marriott Crabtree Valley offers 379 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 47-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. This Raleigh hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10 AM.

Braise - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner.

Lounge at Braise - This bar specializes in southern cuisine and serves dinner and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer and disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 16 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crabtree Marriott
  • Marriott Crabtree
  • Marriott Crabtree Hotel
  • Marriott Crabtree Hotel Raleigh Valley
  • Marriott Raleigh Crabtree Valley
  • Raleigh Marriott Crabtree Valley Hotel
  • Raleigh Marriott Crabtree Valley Hotel Raleigh
  • Raleigh Marriott Crabtree Valley Hotel
  • Marriott Crabtree Valley Hotel
  • Raleigh Marriott Crabtree Valley
  • Marriott Crabtree Valley
  • Raleigh Marriott Crabtree Valley Raleigh
  • Raleigh Marriott Crabtree Valley Hotel Raleigh

You should know

  • Pool access available from 7 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.