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4.2 out of 5

"Everything The room The building was really clean and the service was great " More

By a verified traveler on Mon 29 Mar 2021

Hotel Description

3.5-star hotel near Crabtree Valley Mall

In shopping district

With a stay at this Crabtree hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 2 miles (3 km) of Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

Renovated in 2017

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour fitness center and perks like free self parking. A 24-hour business center, a snack bar/deli, and express check-in are also on offer.

WiFi, Smart TVs

In addition to Smart TVs with cable channels, the 379 guestrooms offer WiFi and room service. Other amenities include wired Internet, Netflix, and Egyptian cotton sheets.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$151* Per night/room Aug 13 - Aug 14

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Raleigh Marriott Crabtree Valley ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Raleigh Marriott Crabtree Valley

Everyone (10) Couples (1) Family (3)
5 out of 5
Everything The room The building was really clean and the service was great

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by Yvette

Thank you so much for staying with us. We hope to host you in our home in the future.

4 out of 5
No daily maid service. Not sure if the reasoning is Covid related, but I didn’t like that at all.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 16, 2021 by GM

Dear Anonymous, We are so glad that you enjoyed your visit overall. We've had to adjust how we service occupied rooms to maintain social distancing. Thank you for your feedback and please visit us again. Sincerely, Shea Cline General Manager

3 out of 5
The hotel is beautiful and the restaurant is gorgeous

Posted by on Nov 29, 2020

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Comment from Hotel Management

Nov 30, 2020 by GM

Dear Traveler, Thank you for taking the time to share your kind review. I’m glad you found our hotel and restaurant beautiful. We look forward to being your hotel of choice when in the area. Best, Shea Cline General Manager

5 out of 5
It’s very clean, room service food is decent, bar, restaurant, Clean Gym, Outdoor pool. Very nice hotel and I have stayed in a lot in my 29 years of life. Would recommend if anyone will be staying in Raleigh, NC. It’s in a great location right across the street from the Crabtree mall. Quick access to downtown Raleigh and other areas people may want to see.

Posted by on Apr 21, 2019

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3 out of 5
The check in clerks were really great. Daniel had a great personality

Posted by on Mar 31, 2019

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Comment from Hotel Management

Mar 31, 2019 by GM

Dear Traveler, I'm glad that our friendly service added to the enjoyment of your visit. I will be sure to share your kind feedback with Daniel. Thank you for choosing us and please visit again. Best, Shea Cline General Manager

4 out of 5
Room had hair on the table, brown smudge on a towel and bed.

Posted by on Mar 27, 2019

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5 out of 5

Posted by on Mar 24, 2019

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5 out of 5
Nice hotel directly across the street from Crabtree Valley Mall.

Posted by on Feb 24, 2019

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2 out of 5
Ive never had such a bad experience at a Marriott hotel

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 25, 2019 by GM

Dear Traveler, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future. Sincerely, Bill Spencer General Manager

5 out of 5
I would recommend this hotel for any one looking to stay in Raleigh Area

Posted by on Oct 14, 2018

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About the Raleigh Marriott Crabtree Valley

Location 4500 Marriott Drive, Raleigh, NC 27612

Property Features

Raleigh Marriott Crabtree Valley offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Raleigh Marriott Crabtree Valley also features gift shops/newsstands, concierge services, and laundry facilities. Self parking is free. A complete renovation of Raleigh Marriott Crabtree Valley was completed in January 2017. This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 6 levels
  • 22181 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Free self parking

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (17.6 km / 11 mi)
  • Train station: North Carolina State Fair Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Raleigh Marriott Crabtree Valley offers 379 accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. 47-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. This Raleigh hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Braise - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner.

Lounge at Braise - This bar specializes in southern cuisine and serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crabtree Marriott
  • Marriott Crabtree
  • Marriott Crabtree Hotel
  • Marriott Crabtree Hotel Raleigh Valley
  • Marriott Raleigh Crabtree Valley
  • Raleigh Marriott Crabtree Valley Hotel
  • Raleigh Marriott Crabtree Valley Hotel Raleigh
  • Raleigh Marriott Crabtree Valley Hotel
  • Marriott Crabtree Valley Hotel
  • Raleigh Marriott Crabtree Valley
  • Marriott Crabtree Valley
  • Raleigh Marriott Crabtree Valley Raleigh
  • Raleigh Marriott Crabtree Valley Hotel Raleigh

You should know

  • Pool access available from 7 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.