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4.3 out of 5

"The hotel it self was very nice.Except the front desk staff.Upon checking in the two staff women were talking personal issue while I am standing the ... " More

By a verified traveler on Tue 15 Nov 2016

Hotel Description

3-star hotel near Crabtree Valley Mall

In shopping district

Your stay at this Crabtree hotel places you within 2 miles (3 km) of Crabtree Valley Mall and Shelley Lake Park. Lassiter Mill Historic Park and Laurel Hills Park are also within 3 miles (5 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 176 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Room service, hydromassage showerheads, and free weekday newspapers are also available.

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Sep 29 - Sep 30

Room, 1 King Bed, Accessible (Transfer Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Transfer Shower, Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Raleigh Crabtree Valley ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Raleigh Crabtree Valley

Everyone (9) Couples (1) Business (1) Family (4)
5 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Sales Department

Thank you for the perfect 5 out of 5 feedback :)

2 out of 5
This property does not have joining room which l requested. I would of gone to another hotel. The facility is clean and every one friendly and nice. There was no complementary breakfast.

Posted by on Apr 20, 2019

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Comment from Hotel Management

May 1, 2019 by Jimmie Jones - D.O.S.

Thank you for your feedback. We regret that we didn’t meet your expectations. If you would like to discuss further contact the hotel and ask for the sales department.

5 out of 5

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 11, 2019 by J.Jones - Sales

Wow thank your for the perfect rating. We are thrilled we exceeded all of your expectations. Look forward to accommodating you on your next visit to the area.

5 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jimmie Jones - Sales

Thank you for the outstanding rating :)

5 out of 5
It was all good. Everything was good...staff, the room, the amenities.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 18, 2019 by Management

Thank you for the wonderful feedback and rating!

5 out of 5
Staff help resolve few issues at check in. All was well!!

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 13, 2019 by Jimmie Jones - D.O.S.

Thank you for leaving your feedback. We look forward to providing you with excellent service and accommodations on your next trip to the area!

5 out of 5
Very close to restaurants and downtown. Easy access and clean. Elevator slow

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 4, 2019 by Jimmie Jones - D.O.S.

Thank you for taking the time to leave a review. We're thrilled that we exceeded your expectations. We look forward to providing you with excellent service and accommodations on your next visit to the area :)

2 out of 5
The location was very good close to the mall. Near the highway so easy access to your city district.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 18, 2019 by Jimmie Jones - D.O.S.

Thank you for your feedback. We are thrilled that you enjoyed your stay.

5 out of 5
It was a short stay, but the rooms were nice and the staff was professional.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 14, 2019 by Jimmie Jones - D.O.S.

Thank you for your feedback. We look forward to providing you with excellent service and accommodations on your next visit to the area :)

5 out of 5

Posted by on Oct 22, 2018

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Comment from Hotel Management

Dec 19, 2018 by Jimmie Jones - D.O.S.

Thank you for your feedback. We look forward to providing you with excellent service and accommodations on your next visit to the area :)

About the DoubleTree by Hilton Raleigh Crabtree Valley

Location 4100 Glenwood Ave, Raleigh, NC 27612

Property Features

DoubleTree by Hilton Raleigh Crabtree Valley offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 4100 square feet (381 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Raleigh Crabtree Valley also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. A complete renovation of DoubleTree by Hilton Raleigh Crabtree Valley was completed in June 2016. This 3-star Raleigh hotel is smoke free.

  • 176 guestrooms or units
  • 12 levels
  • 4100 sq ft of conference space
  • 381 sq m of conference space
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Raleigh, NC (RDU-Raleigh - Durham Intl.) (19.2 km / 11.9 mi)
  • Train station: North Carolina State Fair Station (6.8 km / 4.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Raleigh Crabtree Valley offers 176 accommodations with laptop-compatible safes and complimentary weekday newspapers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Raleigh hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Pub - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crabtree Holiday Inn
  • Holiday Inn Crabtree
  • Holiday Inn Crabtree Hotel
  • Holiday Inn Crabtree Hotel Raleigh Valley
  • DoubleTree Hilton Raleigh Crabtree Valley Hotel
  • Holiday Inn Crabtree Hotel Raleigh
  • Holiday Inn Raleigh Crabtree Valley Hotel
  • Holiday Inn Crabtree Valley Hotel
  • Holiday Inn Crabtree Valley
  • DoubleTree Hilton Raleigh Crabtree Valley
  • DoubleTree by Hilton Raleigh Crabtree Valley Hotel
  • DoubleTree by Hilton Raleigh Crabtree Valley Raleigh
  • DoubleTree by Hilton Raleigh Crabtree Valley Hotel Raleigh
url importing https://www.travelocity.com/Raleigh-Hotels-DoubleTree-by-Hilton-Raleigh-Crabtree-Valley.h25703-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.