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4.6 out of 5

"I love the fact that you have to use the key in the elevator. I feel safer that way. " More

By a verified traveler on Sun 07 Apr 2019

Hotel Description

3.5-star hotel near Crabtree Valley Mall

In Raleigh

A stay at this Crabtree hotel places you within half a mile (1 km) of Crabtree Valley Mall and 3 miles (5 km) of North Hills Shopping Center. North Carolina Museum of Art and Raleigh Brewing Company are also within 6 miles (10 km).

Renovated in 2015

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 149 guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. LCD TVs, room service, and free local calls are also available.

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$125* Per night/room Aug 8 - Aug 9

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Raleigh / Crabtree Valley ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Raleigh / Crabtree Valley

Everyone (2) Family (2)
5 out of 5

Posted by on Jul 21, 2020

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Comment from Hotel Management

Jul 29, 2020 by ad

Glad to see you had a very positive experience with us. We hope that our staff made you feel welcome and we are glad your experience was a very pleasant one here. We look forward to seeing you during your next visit to the Raleigh!

5 out of 5

Posted by on May 28, 2019

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4 out of 5

Posted by on May 27, 2019

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4 out of 5
I love the fact that you have to use the key in the elevator. I feel safer that way.

Posted by on Apr 7, 2019

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5 out of 5
I loved the beauty and fun atmosphere there! I loved the security and quiet atmosphere! The decor was beautiful and the rooms were beautiful!

Posted by on Mar 24, 2019

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About the Hilton Garden Inn Raleigh / Crabtree Valley

Location 3912 Arrow Drive, Raleigh, NC 27612

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 6050 square feet (562 square meters) and includes conference space. A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Raleigh / Crabtree Valley. An area shuttle within 3.00 miles and a shopping center shuttle are free. Self parking is free. A complete renovation of Hilton Garden Inn Raleigh / Crabtree Valley was completed in 2015. This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 7 levels
  • 6050 sq ft of conference space
  • 562 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (19 km / 11.8 mi)
  • Train station: North Carolina State Fair Station (6.6 km / 4.1 mi)
  • Property shuttles: Free area shuttle within 3.00 miles and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Raleigh / Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hilton Garden Inn Raleigh Crabtree Valley Hotel
  • Hilton Garden Inn Crabtree Valley Hotel
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  • Hilton Garden Inn Raleigh Crabtree Valley
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  • Hilton Garden Inn Raleigh / Crabtree Valley Raleigh
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You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.