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"This is a hotel for budget, not comfort. The staff is not too warm and friendly. The hotel was recently renovated and the rooms are nice and cozy. The ... " More

By a verified traveler on Sun 07 Aug 2016

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Hotel Description

Hotel near North Hills Shopping Center in Raleigh

In Raleigh

Your stay at this Raleigh hotel places you within a 10-minute walk of Duke Raleigh Hospital and Duke university affiliated physicia. North Hills Shopping Center and Raleigh Flea Market are also within 3 miles (5 km).

Free breakfast

Free WiFi in public areas, a picnic area, and a safe deposit box are available at this hotel. Enjoy the free on-the-go breakfast each morning. Laundry facilities and barbecue grills are also provided.

Free WiFi, kitchens

The 122 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Dec 26 - Dec 27

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites North Raleigh Wake Forest Rd ratings based on 16 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Suites North Raleigh Wake Forest Rd

Everyone (8) Business (1) Family (2)
1 out of 5
Old facility, fleas biting, rude and loud customers. There was a fight between two families. Very bad experience.

Posted by on Jun 4, 2020

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Comment from Hotel Management

Jun 7, 2020 by Hotel Management

Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. We deeply apologize for the noise and housekeeping problems you encountered; your feedback is valuable to us as it will help us to improve. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve. Sincerely, Hotel Management

2 out of 5
The property is always nasty. Carpets aren’t vacuumed, wood floor is filthy, bathroom is nasty... they don’t clean i have to stay here because it’s inexpensive but that’s no reason for laziness.

Posted by , from Glenwood and wake forest rd Raleigh. on Mar 7, 2020

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Comment from Hotel Management

Mar 8, 2020 by Hotel Management

Thank you for taking the time to post a review. We are sorry we let you down with regard to the cleanliness of our property. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. We appreciate your valuable feedback and hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management

4 out of 5

Posted by on Jan 17, 2020

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5 out of 5

Posted by on Dec 13, 2019

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1 out of 5
Nasty hotel, I will never go back to this property again.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Hotel Management

Please accept our apologies for the inconvenience and less than the favorable experience you had at our hotel. Although we make every effort to provide a clean, comfortable room and an outstanding guest experience, sometimes we fall short. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

1 out of 5
The hotel was over booked and it took hours for them to find a replacement room in another location just 3 minutes away! Will NEVER use Travelocity again!

Posted by on Aug 16, 2019

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1 out of 5
Didn't stay emergency. Hotel overbook. Site charge my card without me checking in

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 2, 2019 by Hotel Management

Dear Guest, thank you for sharing your feedback with us. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Please reach out to the booking agent used, we are confident they can assist you with any billing issues. We understand the frustration and truly hope you will offer us another opportunity to serve you. Thank you. Sincerely, Hotel Management

2 out of 5
Television was not working properly. No trash can in the room. Not worth the price.

Posted by on Mar 8, 2019

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Comment from Hotel Management

Mar 9, 2019 by Hotel Management

Thank you for being our guest. We are sorry and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management

1 out of 5
The staff was pretty decent but the facility was in pretty bad shape. Dirty shower, stained sheets, bugs, bad fridge, collapsing ceiling, weird smell, and piles of trash near trash cans were the biggest things that stood out. Honestly wasn’t a pleasant stay for the weekend. I personally wouldn’t really recommend it unless last option.

Posted by , from High Point, NC on Dec 7, 2018

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Comment from Hotel Management

Dec 8, 2018 by Hotel Management

Rich, thanks for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

1 out of 5

Horrible dirty

This is what was in my first room then the next one they put me in. .totally disgusting the room wasn't even clean

Posted by on Jun 17, 2017

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Comment from Hotel Management

Jun 19, 2017 by General Manager

We apologize for the cleanliness issues you encountered with your room, and we agree this is unacceptable. We have already followed up with the housekeeping team, and will take corrective action so that this does not happen again in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, General Manager

About the Extended Stay America Suites North Raleigh Wake Forest Rd

Location 3531 Wake Forest Rd, Raleigh, NC 27609

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites North Raleigh Wake Forest Rd also features barbecue grills, a picnic area, and coffee/tea in a common area. This Raleigh hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Raleigh Union Station (7.4 km / 4.6 mi)

Room Amenities

Extended Stay America Suites North Raleigh Wake Forest Rd offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Raleigh hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd. Hotel
  • Extended Stay America Wake Forest Rd. Hotel
  • Extended Stay America Raleigh North Wake Forest Rd. Hotel
  • Hotel Extended Stay America - Raleigh - North - Wake Forest Rd.
  • Extended Stay America Wake Forest Rd. Hotel
  • Extended Stay America Wake Forest Rd.
  • Hotel Extended Stay America - Raleigh - North - Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Suites North Raleigh Wake Forest Rd Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.