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"The lady at the front desk was wonderful to work with. She was friendly and informative. The room was clean and comfortable. The only thing missing wa ... " More

By a verified traveler on Sat 29 Oct 2022

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Hotel Description

Hotel near North Carolina State University in Raleigh

Southwest Raleigh stay

Your stay at this Southwest Raleigh hotel places you within 2 miles (3 km) of North Carolina State University and Washington High School. Red Hat Amphitheater and Shaw University are also within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$67* Per night/room Dec 11 - Dec 12

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible (Pet Free, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds (Pet Free, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center

Everyone (7) Couples (1) Family (7)
5 out of 5
The lady at the front desk was wonderful to work with. She was friendly and informative. The room was clean and comfortable. The only thing missing was a hair dryer. Otherwise it was a comfortable stay. Thank you!

Posted by on Oct 29, 2022

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Comment from Hotel Management

Nov 1, 2022 by Brittany

Hello,My name is Brittany Burch, and I am the general manager here at the Red Roof Plus Downtown NCSU Convention Center, and I just want to take this opportunity to thank you for taking the time to complete an online review regarding your stay with us. It is through such great feedback as yours that continue to inspire us to continuously seek new ways in which to improve upon the service that we so enjoy providing to our guests. Thank you again and we hope to see you on your future travels.

1 out of 5
Nothing at all

Posted by , from Winnsboro on Sep 26, 2022

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Comment from Hotel Management

Sep 26, 2022 by Brittany

Thank you for taking the time to complete a online review. I apologize that your stay did not meet your expectations. In the future if you experience a problem during your stay please alert the front desk so that we can correct the issue and make your stay more accommodating. Thank you again and I hope you will give us the opportunity to better serve you on your future travels.

4 out of 5
The staff was very attentive, but not professional. The coffee machine was broken both days. However, it was very clean, safe, and parking was great. For the money, I would use them every time!!

Posted by on May 3, 2022

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Comment from Hotel Management

Jun 23, 2022 by Brittany

Hello, I just want to take this opportunity to thank you for taking the time to complete an online review regarding your stay with us. Please rest assured that your most recent experience is not the type of experience that I find acceptable and can assure you that I will personally follow up with my maintenance team and the front desk to ensure that we are providing our guest with the best service. I sincerely thank you as it is through feedback as yours that allows us an opportunity to improve. Best regards

4 out of 5
I loved how pet friendly this hotel is. I love the topiary of dogs. I thought it was weird that you actually have to ask for a remote for the TV.

Posted by on Apr 25, 2022

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Comment from Hotel Management

Jun 23, 2022 by Brittany

Hello, We know you have many lodging options, so we would like to thank you for choosing to stay with us, and for taking the time to tell us about your recent stay. All our rooms include free local and long distance calling within the US, free Wi-Fi, flat screen television. We also offer rooms that include a microwave, refrigerator, and a coffee maker. We are located only minutes from the convention center, NCSU, and downtown. There are many restaurants and shopping options only minutes away. We want all our guest to enjoy a clean, comfortable room at a reasonable price, so I am happy we were able to deliver that to you. The remote should already be in the room so I apologize that it wasn't. Thank you again and we hope to see you on your future travels. Best regards

1 out of 5
nothing extra-ordinary. on a smoke-free room, a very strong smell of "weed" seep through the walls. i've alerted your front office, but to no avail! in the room is very out-dated and missing TV remote control that i found next day before i checked-out that it was under the side of the night table --- which would've been noticed by your "maintenance/cleaning" people. also, aside from the bathroom seemingly dirty, towels were "grayish in color", as well. NOT RECOMMENDABLE TO OTHERS!

Posted by on Jan 6, 2022

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2 out of 5
The room wasn’t clean. The floor was nasty and the doorknobs had something sticky on them. In the middle of the night someone started beating on the door.

Posted by on Mar 6, 2020

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3 out of 5

Posted by on Feb 27, 2020

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5 out of 5
Great customer service as always. I stay here everytime I'm in Raleigh. Its close to wherever you need to go.

Posted by on Jan 26, 2020

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4 out of 5
Didn't have much interaction with staff but they were friendly and efficient enough. Room was okay but one bedspread appeared to be dirty.

Posted by on Oct 29, 2019

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4 out of 5
The door to my room stuck and made loud noise to open and close. The air conditioner was loud and made it difficult to sleep. The air conditioner also made a very large puddle on the floor. The hotel put an empty flower pot under the air conditioner to collect the condensation it put out.

Posted by on Aug 4, 2019

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About the Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center

Location 1813 S Saunders Street, Raleigh, NC 27603

Property Features

Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. The business-friendly Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center also features an ATM, a television in a common area, and an elevator. Self parking is free. Smoking is allowed in designated areas at this Raleigh hotel.

  • 133 guestrooms or units
  • 4 levels
  • Built in 1998
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Raleigh Union Station (3.1 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center offers 133 accommodations with blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Cribs (free)
  • Housekeeping (once per stay)
  • Long distance calls (free)
  • Local calls (free)
  • Safe (surcharge)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof PLUS NCSU Convention
  • Red Roof PLUS NCSU Convention Motel
  • Red Roof PLUS NCSU Convention Motel Raleigh Center
  • Red Roof PLUS Raleigh NCSU Convention Center
  • Red Roof Inn PLUS Raleigh NCSU Convention Center Hotel
  • Red Roof Inn PLUS NCSU Convention Center Hotel
  • Red Roof Inn PLUS Raleigh NCSU Convention Center
  • Red Roof Inn PLUS NCSU Convention Center
  • Red Roof PLUS NCSU Convention Center
  • Red Roof Inn PLUS+ Raleigh NCSU Convention Center
  • Red Roof Inn PLUS+ Raleigh NCSU Convention Center
  • Red Roof Inn PLUS+ Raleigh Downtown NCSU/Conv Center
  • Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center Hotel
  • Red Roof Inn PLUS+ Raleigh Downtown - NCSU/Conv Center Raleigh

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.