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"Surrounding noise from bars until early morning. Glad ear plugs are supplied. " More

By a verified traveler on Sun 22 Sep 2019

Hotel Description

Hotel near Raleigh Convention Center in Raleigh

Heart of Raleigh

Your stay at this Southwest Raleigh hotel places you within 2 miles (3 km) of Raleigh Convention Center and North Carolina Museum of Natural Sciences. North Carolina Museum of History and Duke Energy Center for the Performing Arts are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free buffet breakfast is served.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Coffee/tea makers, hair dryers, and safes are also available.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$150* Per night/room May 1 - May 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Raleigh Downtown ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Raleigh Downtown

Everyone (5) Couples (1)
4 out of 5
Surrounding noise from bars until early morning. Glad ear plugs are supplied.

Posted by on Sep 22, 2019

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3 out of 5

Posted by on Sep 3, 2019

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5 out of 5
I loved that the property was close to all of the action. The hotel was a bit noisy, but it wasn’t a problem for us because it made us feel close to the action. If you are looking for quiet, this may not be your hotel.

Posted by , from Purvis, MS on Apr 25, 2019

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Comment from Hotel Management

Apr 27, 2019 by Josh J - Guest Services Manager

Thank you very much for taking the time to fill out our customer service survey! We greatly appreciate you taking the time to share your feedback with us. Here at the Hampton Inn and Suites, our staff is always willing to go above and beyond for our guests while delivering world class service and it would not be possible without the feedback from guests like you. We are dedicated to being the best hotel in Raleigh! Thank you again for the great review of our property! I so happy to hear that you had a great stay with us! Please do not hesitate to let me know when you are coming back to Raleigh; we would love to have you back to the hotel! Thank you for making us your Raleigh home!

4 out of 5
The occasional previous reviews mentioning noise concerns are right. But front desk staff cracked me up when checking in, saying room selection is important on Saturday night. He asked me if we plan to be back to the room before 2am and sleep. "Yes". So, he placed us on the top floor and away from the noisy street and bar scenes. We could still hear the crowds and music, but not disturbing.

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Alex

Thank you very much for taking the time to fill out our customer service survey! We greatly appreciate you taking the time to share your feedback with us. Thank you for writing a review of our hotel! Here at the Hampton Inn and Suites, our staff is always willing to go above and beyond for our guests while delivering world class service and it would not be possible without the feedback from guests like you. We are always trying to find ways to achieve the highest quality of service, so I would be interested to learn more about what brought you to Raleigh this time? Any additional information would be appreciated greatly. We are dedicated to being the best hotel in Raleigh! I would like to apologize about the noise outside of the hotel. We are located right in the middle of the hospitality district so there is always something going on in the neighborhood. We are currently looking into various noise cancelling solutions that will benefit our hotel guests. Again, I am very sorry about the level of outside noise. Thank you again for the review of our property! Thank you for making us your Raleigh home!

1 out of 5
I was on the third floor. When I checked into my room, I noticed that there were two pairs of earplugs on the desk. Things seemed pretty quite at the time, so I did not worry. Went out for dinner and a movie with my college age son. Came back to my room around 11:30, and heard some thumping base coming from the window. Opened the curtains, and saw that there was a bar just across the street with people sitting outside drinking and listen to music. Immediately called the manager to complain about the noise. He apologized for the inconvenience, and said that he would call the manager of the bar to ask the to turn down the music. Thirty minutes later the music was still thumping. I call the manager again. He said that he has called the police and would comp my room. He also said that the bar was not usually a problem on a Tuesday night (hmm, then why the earplugs on the desk?). The music did not stop until after 2:00 am. Seems like a great hotel that is ruined by late night music.

Posted by on May 11, 2018

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5 out of 5

Great place for the Glenwood Area

Pros: CJ and the staff
Cons: Could do a little better monitoring the breakfast area - coffee station ran out of skim milk, stirrers, and cups.
Location: Great location. Lots of neighborhood restaurants and bars. Go to IMURJ (pronounced "emerge") to check out some great music.
The hotel was set back of the main road (Glenwood) and was easy to get in and out. Our room was quiet even with the all the local bars and music. Nice touch - ear plugs in the room, just in case. Staff was very friendly - CJ checked us in quickly while we joked about nice weather.

Posted by , from Maryland on Feb 26, 2018

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Comment from Hotel Management

Apr 7, 2018 by Alex

Thank you very much for taking the time to fill out our customer service survey! We greatly appreciate you taking the time to share your feedback with us. Thank you for writing a review of our hotel! Here at the Hampton Inn and Suites, our staff is always willing to go above and beyond for our guests while delivering world class service and it would not be possible without the feedback from guests like you. We are always trying to find ways to achieve the highest quality of service, so I would be interested to learn more about what brought you to Raleigh this time? Was there something specific that you loved about the hotel and are there things that we could improve on? Any additional information would be appreciated greatly. We are dedicated to being the best hotel in Raleigh! Thank you again for the review of our property! I am happy to hear that you had a great stay with us. Please do not hesitate to let me know when you are coming back to Raleigh; we would love to have you back to the hotel! Thank you for making us your Raleigh home!

About the Hampton Inn & Suites Raleigh Downtown

Location 600 Glenwood Ave, Raleigh, NC 27603

Renovations + Closures

This property is closed from 28 March 2020 to 29 April 2020 (dates subject to change).

Property Features

Hampton Inn & Suites Raleigh Downtown offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Raleigh Downtown. For a fee, parking is available. This Raleigh hotel is smoke free.

  • 126 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Raleigh, NC (RDU-Raleigh - Durham Intl.) (21.7 km / 13.5 mi)
  • Train station: Raleigh Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Raleigh Downtown offers 126 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and hair dryers. This Raleigh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards

Hotel Names

  • Hampton Inn Hotel Raleigh Downtown
  • Hampton Inn Raleigh Downtown
  • Hampton Inn Raleigh Downtown Hotel
  • Hampton Inn Suites Raleigh Downtown
  • Hampton & Suites Raleigh
  • Hampton Inn & Suites Raleigh Downtown Hotel
  • Hampton Inn & Suites Raleigh Downtown Raleigh
  • Hampton Inn & Suites Raleigh Downtown Hotel Raleigh
url importing https://www.travelocity.com/Raleigh-Hotels-Hampton-Inn-&-Suites-Raleigh-Downtown.h5421182-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.