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Courtyard by Marriott Raleigh Crabtree Valley

3-star property
3908 Arrow Dr, Raleigh, NC 1-855-201-7819
4.1 out of 5
Very good!
See all 11 travelocity Reviews

"Very friendly and helpful staff " More

By a verified traveler on Wed 08 Sep 2021

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Hotel Description

3-star Art Deco hotel near Crabtree Valley Mall

Crabtree stay

Your stay at this Crabtree hotel places you within 2 miles (3 km) of Crabtree Valley Mall and Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$169* Per night/room Feb 2 - Feb 3

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Raleigh Crabtree Valley ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Raleigh Crabtree Valley

Everyone (5) Couples (1)
5 out of 5
Very friendly and helpful staff

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 13, 2021 by Bp

Dear Barbara, Thank you for choosing to stay with us. We hope you choose to stay with us again.

5 out of 5

Posted by on Jul 27, 2021

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1 out of 5
Definitely will not book here again

Posted by on May 22, 2021

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Comment from Hotel Management

May 22, 2021 by bp

Thank you for staying with us. We apologize for any issues that caused you to give us a 1 rating.

5 out of 5
A bottle of water should be complementary in a room.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 14, 2019 by Bp

Dear Valued Guest, Thank you for choosing to stay with us. We will be sure to pass along your info to the correct department. Thank you

4 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by BP

Dear Anonymous, Thank you for choosing to stay with us at the Courtyard Raleigh Crabtree. We hope that you stay with us again. Thank you

4 out of 5
Close to PNC arena. Clean and quiet! Just disappointed they don’t have free coffee in the lobby.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 8, 2019 by Bp

Dear Anonymous, Thank you for staying with us. Unfortunately, the Courtyard Marriott Brand hotels does not offer free coffee, however, our sister properties like the Residence Inn and the Fairfield provides free coffee.

5 out of 5

Great hotel

Very nice reasonably priced hotel. Staff was very helpful and friendly.

Posted by , from NC on Nov 16, 2015

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3 out of 5

OK, But Not For The Money

Pros: Quiet
The location was great. The staff helpful. The bed comfortable. The TV did not work and no hair dryer. But I could get all this for less at another hotel. Plus, other hotels have a complimentary breakfast.

Posted by , from Winston-Salem, NC, USA on Aug 29, 2012

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5 out of 5

Best in Raleigh

For the price this hotel is about 4 stars. Very clean and well kept,very good digital tv and some HD channels. The staff is very accomadating. This is a very well placed facillity on hilltop with dead-end st. Close to downtown and inside the inner beltline. I even called the mngr. to let him know how pleased we were. Contiuous Raleigh visitor.

Posted by on Jan 4, 2009

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3 out of 5

A little disappointed

We booked this room because I have a bad back, and we like having a whirlpool in the room. I was told when I called it was a full size whirlpool. It is not. It is an oversized bathtub with four jets. Only one of which worked. It was clean and comfortable, but not worth $160 a night. When I pay that kind of money I expect more. It is within walking distance to the mall and that is good because the traffic in and out is a nightmare. And if you don't know the area it is nearly impossible to find. But to be fair, it was clean and comfortable. And the staff was very friendly. If money is no object and you want to be close to the mall, this is the place for you.

Posted by on Nov 11, 2007

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About the Courtyard by Marriott Raleigh Crabtree Valley

Location 3908 Arrow Dr, Raleigh, NC 27612

Property Features

Courtyard by Marriott Raleigh Crabtree Valley offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 440 square feet (41 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Raleigh Crabtree Valley. A free area shuttle within 3.00 mi is available. Self parking is free. This 3-star Raleigh hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • 440 sq ft of conference space
  • 41 sq m of conference space
  • Built in 1989
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 3.00 mi
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Raleigh Crabtree Valley offers 84 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. This Raleigh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Late check-out fee: USD 174.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Crabtree
  • Courtyard Marriott Crabtree Hotel
  • Courtyard Marriott Crabtree Hotel Raleigh Valley
  • Courtyard Marriott Raleigh Crabtree Valley Hotel
  • Crabtree Courtyard
  • Courtyard Marriott Crabtree Valley Hotel
  • Courtyard Marriott Crabtree Valley
  • Courtyard Marriott Raleigh Crabtree Valley
  • Courtyard by Marriott Raleigh Crabtree Valley Hotel
  • Courtyard by Marriott Raleigh Crabtree Valley Raleigh
  • Courtyard by Marriott Raleigh Crabtree Valley Hotel Raleigh

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.