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Renaissance Raleigh North Hills Hotel

3.5-star property
4100 Main At North Hills Street, Raleigh, NC 1-855-201-7819
4.6 out of 5
Wonderful!
See all 9 travelocity Reviews

"Helpful front desk staff. Hotel is what you would expect for the price point. Decent sized room, comfortable bed, nice toiletries. On parking... Self ... " More

By a verified traveler on Sun 29 Jan 2023

Points Of Interest

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Hotel Description

3.5-star hotel near North Hills Shopping Center, connected to a shopping center

North Hills stay

A stay at this North Hills hotel places you within half a mile (1 km) of North Hills Shopping Center and 3 miles (5 km) of Shelley Lake Park. Also, Crabtree Valley Mall is within 3 miles (5 km) and Pullen Park is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Free self parking, a terrace, and express check-in are also offered.

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$220* Per night/room Oct 8 - Oct 9

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Raleigh North Hills Hotel ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Raleigh North Hills Hotel

Everyone (6)
5 out of 5

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 10, 2023 by GM

Dear James, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Melissa Chunn General Manager

4 out of 5
Helpful front desk staff. Hotel is what you would expect for the price point. Decent sized room, comfortable bed, nice toiletries. On parking... Self parking is included but is hard to find. Go down the hill for covered parking and follow signs for the hotel. The front area is tiny and used for checking in and valet. So you could easily pay for valet unnecessarily. There is an elevator in the parking garage that takes you straight to the lobby. Much easier than fighting traffic at the front of the hotel.

Posted by on Jan 29, 2023

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Comment from Hotel Management

Jan 30, 2023 by GM

Dear Sarah,Thank you so much for this wonderful review and recommendation. We appreciate the recognition of our helpful staff and are glad that you enjoyed our comfortable beds and spacious accommodations. We hope to welcome you again soon.Best,Melissa ChunnGeneral Manager

5 out of 5
Wonderful sheets and mattress.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by GM

Dear Jane, It’s wonderful to know you enjoyed your stay thanks to our super comfy bedding. Thank you for your time in sharing a review and we hope to see you again. Best, Melissa Chunn General Manager

5 out of 5
Great customer service

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 9, 2021 by GM

Dear Sheree L., We love to take great care of our guests! Thank you for choosing us to host you while in Raleigh and please come see us again soon. Best, Melissa Chunn General Manager

5 out of 5

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 27, 2021 by LB

Thank you for reviewing us. We hope we offered the serviced that you are accustomed to. Best,

5 out of 5
My stay was Great!!! Every thing well. The next time i am in Raleigh this is where i will stay.

Posted by on Apr 15, 2019

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5 out of 5
Proximity to shopping and eating establishments. Cleanliness

Posted by on Apr 7, 2019

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5 out of 5

Great Place (Feb 2009 Review no accurate.)

Hi, My wife and I were looking for a place to get away for a night away from the family and hussle of the holidays. After reading the review for the Renaissance from Feb 2009 I almost didn't reserve a room. I'm glad I did. Obviously whatever problems they had in Feb 2009 were remedied when we stayed there last night. The hotel was very clean, quiet and close to shopping of everything we needed (shopping, movies, restaurant, etc.) The staff was excellent, the guy that checked us in, even walled us to the elevator and pushed the button for the floor of our room. I would stay again and recommend this place to anyone looking for a nice get away.

Posted by on Dec 29, 2009

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2 out of 5

February stay

We arrived at the hotel around 3:00 pm to find that our room wasn't ready. This was a surprise to us because the hotel didn't seem to be full. We walked around the area, did some shopping and returned at 5pm. Our room was ready. We decided to dine at the lobby restaurant. Big mistake, not only was the menu overpriced, but the silverware was stained. I had to ask for a fork not once but twice. We stayed at this hotel because it was new and we thought it would be nice. It was a nice looking hotel but the service was not good. We went out for the evening and when we returned we decided to have a drink in the lobby bar. BIG mistake again. The bartender would only talk to his friend who had come in after us and gave him the remote control of the television. We we interested in the program that was already on. The bartender didn't even ask us if we minded. To top off our first night. The toilet in the bathroom was making a horrible noise all night, I couldn't sleep so I ended up in the lobby on the internet for a couple hours. When I told the front desk all they could say is sorry and that they would fix it the next day. While I was on the internet, I searched for other accomadations in the area. What was supposed to be a 3 night stay turned into a 1 night stay. I'll tell you moving from the hotel to another hotel wasn't fun. I ended up at the old trusted Ulmstead. I'll never stay here again and I wouldn't recommend it to anybody else.

Posted by on May 4, 2009

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About the Renaissance Raleigh North Hills Hotel

Location 4100 Main At North Hills Street, Raleigh, NC 27609

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 11093 square feet (1031 square meters) and includes conference space. A fitness center, a terrace, and concierge services are also featured at the business-friendly Renaissance Raleigh North Hills Hotel. Self parking is free. This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 10 levels
  • 11093 sq ft of conference space
  • 1031 sq m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Renaissance Raleigh North Hills Hotel offers 229 accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Raleigh hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

41Hundred - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 27 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raleigh North Hills
  • Raleigh North Hills Hotel
  • Renaissance Hills Hotel
  • Renaissance Hotel Raleigh North Hills
  • Renaissance Raleigh North
  • Renaissance Raleigh North Hills
  • Renaissance Raleigh North Hills Hotel
  • Renaissance Raleigh North Hills Hotel Raleigh
  • Renaissance Raleigh Hills
  • Renaissance Raleigh Hills
  • Renaissance Raleigh North Hills Hotel Hotel
  • Renaissance Raleigh North Hills Hotel Raleigh
  • Renaissance Raleigh North Hills Hotel Hotel Raleigh

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.