Renovations + Closures
The property will be renovating from 01 January 2020 to 20 January 2020 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
The Ritz-Carlton, Charlotte offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. There are 7 meeting rooms available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Charlotte. Parking is available for a fee. This 5-star Charlotte hotel is smoke free.
- 1 building
- 146 guestrooms or units
- 18 levels
- 4 bars or lounges
- Built in 2009
- Dining venue
- Bar by the pool
- Coffee shop
- Charging station for electric cars
- Business center (24 hours)
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Storage area for luggage
- Front-desk safe
- Car service
- Tour and ticket information
- Concierge
- Wedding services available
- Gift shop
- Newspapers in lobby (free)
- Fireplace in lobby
- Television in lobby
- ATM
- Bellhop
- Elevator
- No smoking on site
Family Friendly Amenities
- Family property
- Indoor pool
- Free WiFi
- Laundry facilities
- Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
-
Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (12.1 km / 7.5 mi)
-
Train station: Charlotte Station (2.7 km / 1.7 mi)
-
Metro station: Charlotte Transportation Center Station (0.1 km / 0.1 mi)
-
Parking: Valet parking available for a surcharge
Room Amenities
The Ritz-Carlton, Charlotte offers 146 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Pillowtop beds
- Minibar
- In-room dining (24 hours)
- Smart television
- Cable channels
- Netflix
- Espresso maker
- Frette Italian linens
- Down blanket
- Cribs (free)
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily.
BLT Steak - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
K Lounge - This lobby lounge serves light fare only. Open daily.
The Punch Room - This bar serves light fare only. Open select days.
Bar Cocoa - This café serves breakfast and light fare. Open daily.
Hidden Wine - Onsite wine bar. Open select days.
24-hour room service is available.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Rafting nearby
- Golfing nearby
Spa Services
The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
- Sauna in spa
- Spa tub in spa
- Manicures and pedicures
- Body wraps
- Detoxification wrap
- Body treatments
- Body scrubs
- Facial treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
- Check-in time ends at midnight
- Check-in time starts at 4 PM
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Pets
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- Debit cards not accepted
- UnionPay
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 28 and USD 100 per person (approximately)
- Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
- Valet parking fee: USD 40 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Charlotte Ritz-Carlton
- Ritz-Carlton Charlotte
- Ritz-Carlton Hotel Charlotte
- Ritz-Carlton Charlotte Hotel
- The Ritz-Carlton, Charlotte Hotel Charlotte
- The Ritz Carlton Charlotte
- The Ritz-carlton
- Charlotte Hotel Charlotte
- The Ritz-Carlton, Charlotte Hotel
- The Ritz-Carlton, Charlotte Charlotte
- The Ritz-Carlton, Charlotte Hotel Charlotte
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
- The Ritz-Carlton, Charlotte is listed in the 2011 Condé Nast Traveler Top 100 List.
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