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4.3 out of 5

"We loved the colors, design and chaise lounge in our room. " More

By a verified traveler on Mon 23 Aug 2021

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Hotel Description

Hotel near University of North Carolina at Charlotte in Charlotte

In Charlotte

Your stay at this University Place hotel places you within 2 miles (3 km) of University of North Carolina at Charlotte and Atrium Health University City. Jerry Richardson Stadium and UNC Charlotte Botanical Gardens are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

The 99 individually furnished guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include iPod docks, refrigerators, and flat-screen TVs with cable channels.

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Dec 23 - Dec 24

Suite, 2 Queen Beds (Additional Living Area)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Comm, Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Mobil Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express & Suites Charlotte NE - University Area, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Charlotte NE - University Area, an IHG Hotel

Everyone (9) Family (1)
5 out of 5

Posted by on Aug 28, 2021

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4 out of 5
We loved the colors, design and chaise lounge in our room.

Posted by on Aug 23, 2021

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5 out of 5
This hotel appeared to be brand new and it was amazing! I’ll stay here again, for sure!

Posted by on Aug 16, 2021

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5 out of 5

Posted by on Jul 28, 2021

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2 out of 5

Posted by on Jul 7, 2020

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Comment from Hotel Management

Jul 20, 2020 by Damon

Hello On behalf of our staff I would like to apologize for the issue you may have had during your stay. We strive to take care of our guest from the heart every day and in your case it looks as if we have failed. If your travels bring you back we would love an opportunity to earn your business.

3 out of 5
Overall, the hotel was pretty good, but my room had a terrible smell of heavy cleaning agents. Everything was spotless and clean, but the hotel uses quite liberally some heavy cleaners that you don't want to breathe. I was able to switch rooms but eventually the smell starting seeping into the new room as well. This stuff is not pleasant nor healthy to breathe, and it made for an unpleasant stay. Otherwise, the hotel is fairly standard issue but solid. The location is great and close to shopping and restaurants. Breakfast was great as well. The front staff were a bit hit or miss. Kaelyn (if I'm not mistaken!!) was super, super helpful in getting my room switched. But the person the next night was visibly irritated and borderline rude in pausing her call with a manager to help me. If the hotel could just cut down on the heavy cleaners, I would stay again.

Posted by on May 11, 2019

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Comment from Hotel Management

May 29, 2019 by Damon

Thank you for taking the time to review our hotel. On behalf of our staff I would like to apologize for the issues during your stay. The information shared here will be used to better serve our future guest. If your travels bring you back to the area we would love for you to give us another chance to earn your business.

5 out of 5
Very clean, nice size room, big shower and friendly staff

Posted by on Mar 3, 2019

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5 out of 5
REALLY NICE PLACE AND STAFF. WILL ALSO BE RETURNING

Posted by on Feb 2, 2019

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Comment from Hotel Management

Feb 18, 2019 by Damon

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us . We strive to take care of our guest "From the heart" every day. If your travels bring you back to the Charlotte area we would be honored if you stayed with us again.

5 out of 5

Posted by on Oct 17, 2018

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Comment from Hotel Management

Nov 6, 2018 by Damon GM

Greetings from the Holiday Inn Express and Suites University Pointe. We are pleased that you enjoyed your stay with us. We strive to exceed our guest expectations every day! If your travels bring you back to the area we would love for you to stay with us again.

4 out of 5

Surprise

Pros: Quite
Cons: Price for the look of the room.
Location: Great
After I made the reservation I called the hotel back to ask about service dogs and they were not allowed. Them I had to give them my credit card so the could take $20.00 refundable deposit in the event I damaged the room.

Posted by , from Holden Beach on Dec 6, 2017

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Comment from Hotel Management

Dec 11, 2017 by Damon

Hello Patti Thank you for taking the time to review our hotel. I do apologize about the misunderstanding but we do accept service dogs as long as you do have your paperwork for the animal or they have their vest. Outside of that we are not a pet friendly building. I hope that does clear up any confusion. If you do travel to the area again we would love for you to stay with us.

About the Holiday Inn Express & Suites Charlotte NE - University Area, an IHG Hotel

Location 6020 University Pointe Boulevard, Charlotte, NC 28262

Property Features

Holiday Inn Express & Suites Charlotte NE - University Area, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. The business-friendly Holiday Inn Express & Suites Charlotte NE - University Area, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Charlotte hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: McCullough Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Charlotte NE - University Area, an IHG Hotel offers 99 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Tempur-Pedic beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Charlotte Ne University Area Hotel
  • Holiday Inn Express Charlotte NE University Area Hotel
  • Holiday Inn Express Charlotte NE University Area
  • Holiday Inn Express Suites Charlotte NE University Area
  • Holiday Inn Express Suites Charlotte Ne University Area
  • Holiday Inn Express Hotel
  • Holiday Inn Express

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.