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Hilton Garden Inn Charlotte Uptown

3-star property
508 East Martin Luther King Jr. Blvd., Charlotte, NC 1-855-201-7819
4.2 out of 5
Very good!
See all 20 travelocity Reviews

"I think the parking should be cheaper. " More

By a verified traveler on Sat 23 Sep 2023

Points Of Interest

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Hotel Description

3-star hotel near Charlotte Convention Center

City center stay

Within a 10-minute walk of this Charlotte Center City hotel, you'll find Charlotte Convention Center and Spectrum Center. NASCAR Hall of Fame and Marshall Park are also within half a mile (1 km).

Business services

A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-out, and conference space.

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$153* Per night/room Oct 9 - Oct 10

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Charlotte Uptown ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte Uptown

Everyone (12) Couples (3) Family (3)
4 out of 5
I think the parking should be cheaper.

Posted by , from Fairfield on Sep 23, 2023

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Comment from Hotel Management

Sep 24, 2023 by Customer Service

Thanks for the 4/5 rating, Isaac!We're happy you had such a lovely stay at Hilton Garden Inn Charlotte Uptown! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

3 out of 5
the property was very nice, but nobody told us the resturant was under construction and closed !!!. also ( something I never saw before ) we were on the 11th floor and when we tried to open the window slightly we found out that the window opened ALL THE WAY. !!!!!, no guard or screening in place ???? anyone with a small child should be very careful so they don't fall out.. VERY DANGEROUS.

Posted by on Jul 20, 2023

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Comment from Hotel Management

Jul 28, 2023 by Customer Service

Hello Donald, Thank you for taking the time to share your feedback. It's good to hear that you found our property pleasant. We apologize for any inconvenience caused due to the restaurant upgrade going on during your stay. As for the windows, they're designed to provide the best view, while always aiming to meet safety standards. We appreciate you bringing your concerns to our attention, as we constantly strive to improve our guest experience. Please, rest assured that safety is among our top priorities. We hope to have you back with us soon.

4 out of 5

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jul 16, 2023 by Customer Service

Thank you for the 4-star rating, Ron!We are delighted to see that you had a wonderful time at Hilton Garden Inn Charlotte Uptown. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

4 out of 5
It was under construction but they were managing. I would stay there again, especially after all the upgrades are done.

Posted by on May 21, 2023

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Comment from Hotel Management

May 21, 2023 by Customer Service

We appreciate you sharing this positive rating, Janine!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn Charlotte Uptown. We want to share an even more enjoyable experience with you next time.

2 out of 5
There was construction so the noise was constant. The tub was also clogged, if this room was cleaned then you would know the tub was immediately overflowing.

Posted by , from miami on May 7, 2023

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Comment from Hotel Management

May 8, 2023 by Customer Service

We appreciate the feedback, Laura.It's unfortunate that you had such challenges during your time with us. We regret your inconvenience as we are making some renovations to further improve on our hotel. We're also disappointed that your room was not properly refreshed or inspected before your arrival. We hold ourselves to a higher standard and we'll be addressing your concerns with our team moving forward. We do hope you come back to stay with us again to take advantage of our improvements.Thank you again for your feedback and for bringing this to our attention.

5 out of 5
Good location and service!

Posted by , from PEEKSKILL on Jul 31, 2022

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5 out of 5

Posted by on Mar 14, 2022

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5 out of 5
Very clean whirlpool tub was hot and very relaxing breakfast was awesome staff friendly

Posted by on Jun 5, 2021

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5 out of 5
The staff was amazing and friendly. Would definitely stay again

Posted by on Apr 5, 2021

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3 out of 5
I checkin and was told how to get into the parking garage. So I drove into the garage and parked on the third floor. Got my belongs out of the car went to the elevator could not get the elevator to move. The doors to the elevator closed and the lights turn off. Find my phone call the hotel and was told I have to drive to the 5th floor to access the correct elevator. Would be nice to tell people this when they checkin. The room has a hole in the bathroom wall. There is a window shade that does not work.

Posted by on Feb 27, 2021

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About the Hilton Garden Inn Charlotte Uptown

Location 508 East Martin Luther King Jr. Blvd., Charlotte, NC 28202

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Full-service spa
  • Indoor pool
  • Spa tub

The following facilities are closed on Wednesday and Thursday:

  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Property Features

WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Hilton Garden Inn Charlotte Uptown also features a fitness center, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Charlotte hotel is smoke free.

  • 181 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 2001
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Charlotte Station (3.5 km / 2.2 mi)
  • Metro station: 3rd St - Convention Center Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Charlotte Uptown offers 181 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8–25 for adults, and USD 8–25 for children
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Hilton Garden Inn
  • Hilton Garden Inn Charlotte
  • Hilton Garden Inn Charlotte Uptown
  • Hilton Garden Inn Uptown
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  • Hilton Garden Inn Charlotte Uptown Hotel Charlotte
  • Hilton Garden Inn Charlotte Uptown Hotel
  • Hilton Garden Charlotte Uptown
  • Hilton Garden Inn Charlotte Uptown Hotel
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  • Hilton Garden Inn Charlotte Uptown Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.