"There was no breakfast. Apparently the chef had quit and they were unable to serve breakfast. We should have been credited back for this but were no ... " More
Charlotte Center City stay
Within a 10-minute walk of this Charlotte Center City hotel, you'll find Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Charlotte City Center Visitor Info Center are also within half a mile (1 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a seasonal outdoor pool on site, and laundry facilities and free newspapers are also offered.
Mar 2, 2022 by Josh
On behalf of the entire hotel team, I want to thank you for sharing about your stay.
Dec 31, 2021 by Josh
Hello, Thank you for choosing to stay with us and for taking the time to provide feedback.
May 17, 2021 by DG
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Charlotte City Center. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
May 10, 2021 by DG
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Charlotte City Center. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Feb 22, 2021 by david
We apologize we fell short of your expectations. We are looking into this and will address these issues immediately. Thank you
Courtyard by Marriott Charlotte City Center offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2200 square feet (204 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Charlotte City Center. For a fee, parking is available. This 3-star Charlotte hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Courtyard by Marriott Charlotte City Center offers 181 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.