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4.4 out of 5

"The Staff Was Very Friendly " More

By a verified traveler on Sun 02 May 2021

Hotel Description

3.5-star hotel in Charlotte Center City

Heart of Charlotte

A stay at this Charlotte Center City hotel places you steps from NASCAR Hall of Fame and within a 5-minute walk of Marshall Park. Spectrum Center and The Green are also within half a mile (1 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. Guests will appreciate free perks like cooked-to-order breakfast and WiFi in public areas.

Free Internet, refrigerators

Featuring conveniences like dining areas and sitting areas, the 250 guestrooms offer free WiFi and free wired Internet, as well as TVs. Other amenities include refrigerators, microwaves, and laptop-compatible safes. Housekeeping is available on request.

Studio Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$106* Per night/room Sep 26 - Sep 27

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Embassy Suites by Hilton Charlotte Uptown  ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Charlotte Uptown 

Everyone (8) Couples (4) Family (3)
5 out of 5
Nice staff

Posted by on Aug 28, 2021

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5 out of 5
The Staff Was Very Friendly

Posted by on May 2, 2021

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Comment from Hotel Management

May 3, 2021 by Eric

Thank you for your business and staying with us. We truly appreciate your business and hope you come back and stay with us again in the future.

4 out of 5

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 25, 2021 by Eric

Thank you for your business and staying with us. We hope you come back and stay with us again in the future.

5 out of 5
Nice room but wasn’t cleaned once during my stay of 2 nights/3 days

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 15, 2021 by Eric

Thank you for your business and choosing to stay with us. Due to Covid we do not clean the room daily. We do apologize for any inconveniences incurred.

2 out of 5
Your parking options are either valet or find a parking spot somewhere in the city. When I got to my room there was food left there. I got a new room and asked the staff to bring the bottle of champagne from my old, dirty room to the new one and they said that was not possible. Also, I booked the room I did it was because there was a bathtub and when I got there to check in all the rooms with bathtubs were already occupied so they “couldn’t help me out”. I would pick a different hotel.

Posted by on Feb 27, 2021

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Comment from Hotel Management

Apr 16, 2021 by Eric

Thank you for your business and your feedback.

5 out of 5

Posted by on Feb 21, 2021

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Comment from Hotel Management

Apr 16, 2021 by Eric

Thank you for your business and choosing to stay with us

5 out of 5
Rooms were great!! It was very busy so there were longer than usual wait times. Noise in the hallways was a bit much.

Posted by on Feb 1, 2021

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5 out of 5
spacious room, soft towels, great pillows, soft sheets, lots of room, amazing bathroom, pool, gym, and solid breakfast choices

Posted by on Jan 5, 2021

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5 out of 5

Posted by on Jan 2, 2021

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4 out of 5
I think the price of parking is too high. Check-in is too late

Posted by on Feb 6, 2020

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Comment from Hotel Management

Mar 18, 2020 by Moore

Thank you so much!

About the Embassy Suites by Hilton Charlotte Uptown 

Location 401 E Martin Luther King Jr. Boulevard, Charlotte, NC 28202

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. There are 5 meeting rooms available. An indoor pool, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton Charlotte Uptown . For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Charlotte Uptown  was completed in 2017. This 3.5-star Charlotte hotel is smoke free.

  • 250 guestrooms or units
  • 10 levels
  • Built in 2016
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (3.6 km / 2.2 mi)
  • Metro station: 3rd St - Convention Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Charlotte Uptown  offers 250 accommodations with laptop-compatible safes and safes. Accommodations offer separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Sitting area
  • Television
  • Refrigerator
  • Microwave
  • Housekeeping (daily)
  • Nightly turndown service
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Charlotte Uptown  has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Charlotte Uptown  Hotel
  • Embassy Suites Hilton Uptown  Hotel
  • Embassy Suites Hilton Charlotte Uptown
  • Embassy Suites Hilton Uptown
  • Hotel Embassy Suites by Hilton Charlotte Uptown  Charlotte
  • Charlotte Embassy Suites by Hilton Charlotte Uptown  Hotel
  • Hotel Embassy Suites by Hilton Charlotte Uptown
  • Embassy Suites by Hilton Charlotte Uptown  Charlotte
  • Embassy Suites By Hilton Charlotte Uptown
  • Embassy Suites Hilton Uptown
  • Embassy Suites by Hilton Charlotte Uptown  Hotel
  • Embassy Suites by Hilton Charlotte Uptown  Charlotte
  • Embassy Suites by Hilton Charlotte Uptown  Hotel Charlotte

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.