4.7 out of 5

"Hotel is centrally located to restaurants and Bank of America Stadium. Easily walk to everything. Hospitality and professionalism displayed by staff a ... " More

By a verified traveler on Tue 05 Dec 2017

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Hotel Description

HYATT house Charlotte/Center City places you in the heart of Charlotte, steps from Spectrum Center and 1.6 km (1 mi) from Bank of America Stadium. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free buffet breakfast.

All 163 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, hair dryers, and irons/ironing boards are also available.

The bistro, H Bar, is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness center and seasonal outdoor swimming pool. 2183 square feet (203 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. There's also the convenience of valet parking.

Within a 30-minute drive of this 3-star Second Ward hotel, attractions include Carowinds Theme Park and Charlotte Motor Speedway.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129 per night

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house Charlotte/Center City ratings based on 22 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great location

Hotel is centrally located to restaurants and Bank of America Stadium. Easily walk to everything. Hospitality and professionalism displayed by staff and valets. King room was large enough for two adults. Room was nicely furnished and decorated. Highly recommend!

Posted by on Dec 5, 2017

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5 out of 5
Great staff. Unbeatable convienance for show aceess.

Posted by on Dec 4, 2017

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3 out of 5

Affordable lodging with service that needs improve

The hotel has good location. Easily accessible via highway. Plenty of parking space. Walk to main part of town just a block away. However the staff that came to clean up the room during our stay has done a perfunctory job. Beds were haphazardly made for example.

Posted by , from new york, ny on Mar 4, 2017

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4 out of 5

Hyatt House Charlotte

Pros: Friendly, helpful staff; welcoming and inviting (except for parking options); room was spacious and very comfortable
Cons: more parking options; valet is expensive for extended stay. Climate control in room - settings seemed to either allow for cloyingly warm or full blas
Location: City living; great for walking to museums, sports events and made it easy for us to connect w/ family in NODA
Great location for our extended stay; close in proximity for our city roaming but then easy access to our kids

Posted by on Dec 1, 2016

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5 out of 5

Great place & location!!!

Enjoy the place & location. The staff was very nice & the hotel was really clean.

Posted by , from SC on Jan 4, 2016

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3 out of 5

Nice enough, but not for the price

Pros: Location, for walking around town and for ease of route to the airport. Enjoyed the view from 17th floor.
Cons: A second luggage rack, for sure. Mirror somewhere in the actual living area of the room. Decaf available at night in lobby, please!
Location: Plenty of eats/drinks within walk. Hearst Tower is gorgeous inside. Hornets play next door. Shops during business hours.
Only 2 quibbles with room: slowwww draining shower; VERY loud squealing of bathroom door pin (we reported both and were offered solutions) Nothing extraordinary about the facility/parking to justify the price range. Very average bathroom. Only one upholstered chair. One luggage rack. For 2 people. Lucky for all, the young people on staff were a pleasure!

Posted by , from Houston on Jan 2, 2016

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5 out of 5

nice hotel with perfect location

Best staff with the greatest breakfast in town. Close to the epi center and all sports venues. Clean, friendly

Posted by on Nov 17, 2015

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5 out of 5

Wonderful hotel in the heart of Charlotte.

Very modern and clean facility. The staff was very welcoming and knowledgeable. Would definitely stay there again.

Posted by , from Virginia on Nov 10, 2015

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5 out of 5

The nicest hotel ever

This hotel made me feel like i was at home. And not in a one night room jail cell. The hotel had room service big plus. Had import and domestic beer also wine. And the food was great. If you want a vegas type hotel stay this is it. The room had whole room air conditioning instead of a small wall unit. Full size fridge had stove and every utensil to make a family a supper. All you need is food. The room came furnished every tool to pots,plates, mixing bowls, etc. I was impressed at all the stuff the room had just for a night stay. You could live in that hotel room like an apartment all you need clothes and food. Now that is a hotel room

Posted by , from Charlotte, NC on Aug 1, 2015

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5 out of 5

Located in the middle of everything...

Pros: Staff, Rooms, Modern look and feel, Breakfast,
Cons: Parking, Pool
Location: Close to most everything downtown.
A surprise find in the center of Everything.. I don't usually stay at a Hyatt property but this being my first time will make it a regular place in my travels. I was overwhelmed with kindness and comfort. The check in with Lacey and Ashley was super attentive to my request and a pleasure to talk with. The room was comfortable and very clean, The morning breakfast was great and Julian the sweet lady making omelet was perfect with my Food. The only down side to the place is the pool. It is Very small but a nice area around it was comfortable.

Posted by , from SC on Jul 28, 2015

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About the HYATT house Charlotte/Center City

Location 435 E Trade Street, Charlotte, NC 28202

Property Features

HYATT house Charlotte/Center City offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2183 square feet (203 square meters) and includes conference space. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee. This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 17 levels
  • 2 conference rooms
  • 2183 sq ft of conference space
  • 203 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (11.9 km / 7.4 mi)
  • Train station: Charlotte Station (3.7 km / 2.3 mi)
  • Metro station: Charlotte Transportation Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

HYATT house Charlotte/Center City offers 163 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium digital channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

H Bar - This bistro serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Windsurfing nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property does not offer self-parking. Valet parking is available for a surcharge. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 26 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.