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"Room, service and facilities are fantastic, but the fountain area across street is a homeless camp that needs to be cleaned up. We were approached by ... " More

By a verified traveler on Wed 01 Jun 2022

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Hotel Description

Family-friendly 4-star hotel near NASCAR Hall of Fame

City center stay

At this Charlotte Center City hotel, you'll be within a 5-minute walk of EpiCentre and NASCAR Hall of Fame. Romare Bearden Park and Bechtler Museum of Modern Art are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Self parking, a coffee shop, and limo/town car service are also offered.

Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Dec 19 - Dec 20

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed Corner City-View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Charlotte Uptown ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Charlotte Uptown

Everyone (5) Couples (3) Family (10)
5 out of 5
Room, service and facilities are fantastic, but the fountain area across street is a homeless camp that needs to be cleaned up. We were approached by a beggar multiple times.

Posted by , from ARLINGTON on Jun 1, 2022

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Comment from Hotel Management

Jun 10, 2022 by Peter

I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

5 out of 5
Excellent

Posted by on Apr 16, 2022

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Comment from Hotel Management

Jun 6, 2022 by Peter

I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us.

2 out of 5
The Hilton Charlotte Uptown is in a wonderful location - easily accessible to attractions and restaurants. Sadly, the walls of the room are paper thin. If you enjoy hearing your neighbor's conversations and activities - then this is definitely the place for you. I did not enjoy TV Wars - having to turn my volume up simply to drown out their conversations and TV. Loved Charlotte, but won't revisit this Hilton location.

Posted by on Nov 9, 2021

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Comment from Hotel Management

Dec 4, 2021 by Hilton Charlotte Uptown

Rhonda, Thank you for taking the time to respond to our survey. We understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. We hope the next time your travels bring you to Charlotte you will give us another opportunity to make your future stay enjoyable.

4 out of 5

Posted by on Nov 7, 2021

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1 out of 5
I booked a king bed and the bed was not king at all

Posted by on Sep 6, 2021

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5 out of 5
Location was great. Check in a little slow.

Posted by on Aug 23, 2021

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3 out of 5
I did not like that certain amenities were closed and that’s why we booked the hotel( pool) etc. we were not informed of this. Rooms were small.

Posted by on Jun 2, 2021

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5 out of 5

Posted by on Apr 26, 2021

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5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by LTaintor

Thank you for posting a 5* review. We hope to welcome you back on your next trip to Charlotte.

5 out of 5

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Kari

Thank you!

About the Hilton Charlotte Uptown

Location 222 E 3rd St, Charlotte, NC 28202

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A health club, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hilton Charlotte Uptown. You'll have access to the health club at a partner property. Parking is available for a fee. This 4-star Charlotte hotel is smoke free.

  • 400 guestrooms or units
  • 22 levels
  • Built in 1989
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (3.1 km / 1.9 mi)
  • Metro station: 3rd St - Convention Center Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Charlotte Uptown offers 400 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Coastal Kitchen - This restaurant serves breakfast, lunch, and dinner.

Coastal Bar - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a health club.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 24 per night
  • Valet parking fee: USD 34 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Center City Hilton
  • Hilton Charlotte Center City Hotel
  • Hilton Hotel Charlotte Center City
  • Charlotte Hilton
  • Hilton Charlotte Center City Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte Center City
  • Hilton Charlotte Center City
  • Hilton Charlotte Uptown Hotel
  • Hilton Charlotte Uptown Charlotte
  • Hilton Charlotte Uptown Hotel Charlotte

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.