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"I enjoyed being able to check-in online through Hilton Honors and using my digital key. Staff was very accomodating when I asked for a physical key. " More

By a verified traveler on Mon 07 Mar 2022

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Hotel Description

3-star hotel near Carowinds Theme Park

In shopping district

You'll find United States Citizenship and Immigration Services office and TopGolf within 3 miles (5 km) of this hotel. Carowinds Theme Park and Charlotte Premium Outlets are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$106* Per night/room Jun 3 - Jun 4

Evolution one king room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Evolution two queen bed room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Charlotte/Ayrsley ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte/Ayrsley

Everyone (6) Family (3)
2 out of 5
Beautiful lobby area

Posted by , from Tallahassee on Apr 25, 2022

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5 out of 5
I enjoyed being able to check-in online through Hilton Honors and using my digital key. Staff was very accomodating when I asked for a physical key.

Posted by on Mar 7, 2022

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2 out of 5
No amenities were available upon arrival. Hotel canceled reservations and awaiting refund from Travelocity

Posted by on Oct 13, 2021

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5 out of 5

Posted by on Feb 29, 2020

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5 out of 5
why do i have to pay for breakfast??? it should be free

Posted by on Oct 28, 2019

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4 out of 5

Posted by on Oct 27, 2019

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5 out of 5

Posted by on Aug 11, 2019

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4 out of 5
We liked the room and the amenities. We did get in very late and found that the light blocking draperies were not installed. They were apparently to be replaced but were left laying on the chair in the room. It was so late we decided to forego asking someone to come in and hang the drapes. Otherwise, we liked the room. Thank you.

Posted by on Jul 3, 2019

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1 out of 5

Posted by on Apr 29, 2019

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5 out of 5
Although they are undergoing renovations the hotel was extremely tidy. The staff were great and the breakfast was yummy!!!

Posted by , from Lexington, SC on Mar 26, 2018

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About the Hilton Garden Inn Charlotte/Ayrsley

Location 1920 Ayrsley Town Blvd, Charlotte, NC 28273

Renovations + Closures

The following facilities or services will be unavailable from January 10 2022 to December 31 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Spa tub
  • Swimming pool

Property Features

Hilton Garden Inn Charlotte/Ayrsley offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The business-friendly Hilton Garden Inn Charlotte/Ayrsley also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Charlotte hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Charlotte/Ayrsley offers 120 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Great American Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Charlotte/Ayrsley
  • Hilton Garden Inn Hotel Charlotte/Ayrsley
  • Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
  • Hilton Garden Inn Charlotte/Ayrsley Hotel
  • Hilton Garden Inn Charlotte/Ayrsley Charlotte
  • Hilton Garn CharlotteAyrsley
  • Hilton Charlotte Ayrsley
  • Hilton Garden Inn Charlotte/Ayrsley Hotel
  • Hilton Garden Inn Charlotte/Ayrsley Charlotte
  • Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.