4.5 out of 5

"Everything was great, happy hour, breakfast buffet and the rooms. " More

By a verified traveler on Mon 14 Aug 2017

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Hotel Description

At Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa you'll be within a 10-minute walk of Rocky River Golf Club and 1.6 km (1 mi) from Charlotte Motor Speedway. Highlights at this Art Deco hotel include a full-service spa, a golf course, and a restaurant.

All 308 rooms feature LCD TVs with cable channels, and you can enjoy MP3 docks, sofa beds, and living rooms. Refrigerators, microwaves, and round-the-clock room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. WiFi, coffee/tea makers, and free weekday newspapers are also available.

A relaxing visit to Spa Botanica can include deep-tissue massages, hot stone massages, reflexology, and mani/pedis along with access to the sauna. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, fitness center, and spa tub as well as access to golf lessons. 45,000 square feet (4 square meters) of event facilities include 26 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/café. Free cooked-to-order breakfast is available. There's also free self parking, along with the convenience of a free area shuttle.

Attractions within a 30-minute drive of this 3.5-star Concord hotel include University of North Carolina at Charlotte and Spectrum Center.

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$126 per night

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Excellent Hotel

Pros: The buffet breakfast with anything you wanted to eat including freshly made foods of choice.
Cons: nothing
Location: Centrally located to Concord mills, premium outlets among other places
Everything was great, happy hour, breakfast buffet and the rooms.

Posted by , from Columbia SC on Aug 14, 2017

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2 out of 5
No gekusi. Poor liteing in bathroom also sticky floor. Fingerprints on mirror shower no water pressure. Floors not vacummed daly unsatisfactory. My associated. Disappointed with stay .evelyn genetempo.

Posted by on Jun 7, 2017

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5 out of 5

Wonderful, out of this world Experience!

Pros: The Continental Breakfast.
Cons: The shampoo bottles are mighty small.
Location: The Charlotte Motor Speedway was nearby. Concord Mills was a great shopping experience.
The one thing I would like to highlight was the morning Continental Breakfast, was Unbelievable. It was more than I could ever expect and the food was delicious. I want to say the Poppyseed Bread was my favorite. I will definitely be back again SOON!

Posted by , from Rocky Mount, NC on Feb 27, 2017

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5 out of 5

Beautiful hotel close to shopping!

This hotel far surpassed my expectations. It was beautiful. The evening reception with cocktails was an added plus. Definitely worth it! Can't wait to travel to Charlotte again, I know where I'm staying.

Posted by , from Roanoke, VA on Jul 9, 2016

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5 out of 5

Great location

We were in town for Vans Warped Tour at PNC, this hotel is great location central to everything we needed.

Posted by on Jul 6, 2016

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5 out of 5

Great location

Hotel staff was outstanding,rooms were clean and breakfast was very good. Golf course(Rocky River) was in great shape, well priced and the staff was very helpful. Close to everything you could want to do in Concord.

Posted by , from upstate New York on Sep 21, 2015

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1 out of 5

Arrived and they had overbooked the hotel...

Cons: The decor
I booked the hotel the day before. I arrived at the hotel at about 10 pm tired and ready to relax. Unfortunately, Embassey Suites overbooked the hotel and failed to call me in advance so I could make other arrangements and avoid unnecessary travel and frustration. The hotel did identify another hotel to stay at with fewer beds at a more modest facility. They paid for the other room but it was too little too late.

Posted by , from Greenville NC on Aug 4, 2014

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5 out of 5

Wonderful Hotel!

My husband and I just recently stayed at this hotel. I must say that the pictures don't do this any justice...the hotel atrium is so much more beautiful in person. The hotel room was clean and spacious and the two TV's worked out great when my husband wanted a nap and I wanted to watch TV! Room service was great. The breakfast fabulous and the complimentary wine/beer every evening was a plus. The location is excellent with Concord mills mall 3 minutes away and lots of restaurants to choose from...We will only stay at the Embassy Hotel when coming back to North Carolina...

Posted by on Jun 14, 2010

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5 out of 5

Great Hotel!!

This is an excellent hotel!! I am very picky about hotels and this hotel exceeded my expectations! The staff was friendly and helpful. The room was very clean. The suite was spacious. The shuttle was very handy since I did not my own transportation during my visiti. I would definitely stay again. The hotel is very close to many restaurants and popular stores including a huge Harley shop! It is only minutes from the huge Concord Mills mall with over 200 stores! The hotel felt very safe with the atrium area being so open.

Posted by on May 10, 2010

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5 out of 5

Embassy Suites Concord

I absolutely LOVE the Embassy Suites-everywhere I go, I try and book with them. The attention to detail amke these hotels the perfect spot for conventions and family gatherings as well. The Embassy at Concord makes our Southern Retail Florist Association Annual Conventions perfect in every way. This was our third year at that property and I look forward to years 4 and 5. The convenitence of the Convnetion Center make it the perfect location for family to join us for a fun week-end for everyone. The Embassy Suites are 5 Stars for us !!!!!

Posted by on Sep 3, 2009

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About the Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa

Location 5400 John Q Hammon Dr, Concord, NC 28027

Property Features

Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 45,000 square feet (4 square meters) and includes conference space. A spa tub, a fitness center, and a rooftop terrace are also featured at the business-friendly Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa. An area shuttle within 3 mi and a shopping center shuttle are free. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 3.5-star Concord hotel.

  • 1 building
  • 308 guestrooms or units
  • 11 levels
  • 10 conference rooms
  • 45,000 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Free self parking , RV, bus, truck parking


  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (32.3 km / 20.1 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa offers 308 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa has a restaurant serving lunch and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or near this Concord hotel; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site

Spa Services

Spa Botanica offers facial and body treatments, performed by highly trained certified professionals eager to deliver a luxurious and memorable wellness experience for both men and women, including couples. Spa Botanica provides a variety of skin care treatments as well as manicures and pedicures.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Reflexology
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lb)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out fee: USD 75.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Charlotte-Concord/Golf
  • Embassy Suites Charlotte-Concord/Golf Concord
  • Embassy Suites Charlotte-Concord/Golf Resort
  • Embassy Suites Charlotte-Concord/Golf Resort Concord

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.