You'll find William B. Umstead State Park and Lake Crabtree County Park within 3 miles (5 km) of this hotel. Bond Brothers Beer Company and Cary Arts Center are also within 6 miles (10 km).
Renovated in 2020
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Self parking, a coffee shop, and limo/town car service are also offered.
The 273 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as WiFi and flat-screen TVs with cable channels. Netflix, room service, and premium bedding are also available.
Jul 20, 2021 by GM
Dear Anonymous, We are pleased that you enjoyed the hotel amenities including the Hot breakfast Buffet and the Embassy signature Managers reception. Our Shuttle service as an airport hotel is an added one that not all Embassy offer but we are pleased to have. Thansk for staying with us and for taking the time to share your comments and rating. Sincerely, Bill McCallen General Manager
Jul 8, 2021 by GM
Dear Anonymous, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us. Sincerely, Bill McCallen General Manager
Jun 15, 2021 by GM
Dear Anonymous, The cleanliness of our accommodations is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit. Sincerely, Bill McCallen General Manager
Oct 8, 2020 by GM
Dear Debster, Thank you for staying with us and for taking the time to share your comments. We are certainly sensitive and appreciate your comments. We have been charging for parking prior to the pandemic in an effort to maintain and improve the facility at the highest level that our guests deserve. We hope that the totality of our product and service levels would have you reconsider not staying with us. We appreciate you as an Honors member and hope that the amenities and benefits you receive could help support your loyalty.
Mar 2, 2020 by GM
Dear Anonymous, Thank you for staying with us and for taking the time to share your comments. We are pleased that you enjoyed the hotel and hope that we can give you 5 star service on your next stay!
Aug 26, 2019 by GM
Dear Anonymous, We are very sorry to see that you did not enjoy the hotel as much as we had hoped. We hope we will have the opportunity to regain your trust in the future.
Jun 30, 2017 by Embassy Suites Raleigh
Thank you for the kind words and for taking the time to share your comments. We appreciate you staying with us and hope you will consider us again in the future.
Jun 21, 2017 by Bill
Ronald, Thank you for taking the time to share your kind comments. We appreciate you staying with us and hope that you will again. Sincerely, Embassy Suites Raleigh
Jun 19, 2017 by Embassy Suites Raleigh
Dear Ray, Thank you for taking the time to share your comments about your stay. We are pleased you were happy with the hotel and hope you will consider staying with us again if travel brings you to the area. Sincerely, Embassy Suites Raleigh
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites Raleigh - Durham/Research Triangle. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of Embassy Suites Raleigh - Durham/Research Triangle was completed in January 2020. This 3.5-star Cary hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
Embassy Suites Raleigh - Durham/Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The hotel hosts a free manager's reception daily.
Embassy Suites Raleigh - Durham/Research Triangle has a restaurant serving breakfast, lunch, dinner, and light fare.
Crystal Falls Lounge - This cocktail bar specializes in Halal dishes and serves light fare only.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.