You'll find William B. Umstead State Park and Lake Crabtree County Park within 2 miles (3 km) of this hotel. North Carolina State University and Cary Arts Center are also within 6 miles (10 km).
Renovated in 2020
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, business center, and free airport shuttle. Self parking, limo/town car service, and a grocery/convenience store are also offered.
Sep 19, 2022 by lis
We are happy to hear you enjoyed your stay!
Jul 20, 2021 by GM
Dear Anonymous, We are pleased that you enjoyed the hotel amenities including the Hot breakfast Buffet and the Embassy signature Managers reception. Our Shuttle service as an airport hotel is an added one that not all Embassy offer but we are pleased to have. Thansk for staying with us and for taking the time to share your comments and rating. Sincerely, Bill McCallen General Manager
Jul 8, 2021 by GM
Dear Anonymous, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us. Sincerely, Bill McCallen General Manager
Jun 15, 2021 by GM
Dear Anonymous, The cleanliness of our accommodations is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit. Sincerely, Bill McCallen General Manager
Oct 8, 2020 by GM
Dear Debster, Thank you for staying with us and for taking the time to share your comments. We are certainly sensitive and appreciate your comments. We have been charging for parking prior to the pandemic in an effort to maintain and improve the facility at the highest level that our guests deserve. We hope that the totality of our product and service levels would have you reconsider not staying with us. We appreciate you as an Honors member and hope that the amenities and benefits you receive could help support your loyalty.
Mar 2, 2020 by GM
Dear Anonymous, Thank you for staying with us and for taking the time to share your comments. We are pleased that you enjoyed the hotel and hope that we can give you 5 star service on your next stay!
Aug 26, 2019 by GM
Dear Anonymous, We are very sorry to see that you did not enjoy the hotel as much as we had hoped. We hope we will have the opportunity to regain your trust in the future.
Jun 30, 2017 by Embassy Suites Raleigh
Thank you for the kind words and for taking the time to share your comments. We appreciate you staying with us and hope you will consider us again in the future.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 12800 square feet (1189 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites Raleigh - Durham/Research Triangle. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of Embassy Suites Raleigh - Durham/Research Triangle was completed in January 2020. This 3.5-star Cary hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
Embassy Suites Raleigh - Durham/Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The hotel hosts a free manager's reception daily.
Bistro In the Park - This restaurant serves dinner only.
Crystal Falls Lounge - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.