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"Loved the hot breakfast and evening reception and the shuttle is a great option. " More

By a verified traveler on Tue 20 Jul 2021

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Hotel Description

3.5-star guestrooms with kitchenettes

In suburbs

You'll find William B. Umstead State Park and Lake Crabtree County Park within 2 miles (3 km) of this hotel. North Carolina State University and Cary Arts Center are also within 6 miles (10 km).

Renovated in 2020

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, business center, and free airport shuttle. Self parking, limo/town car service, and a grocery/convenience store are also offered.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$169* Per night/room Oct 9 - Oct 10

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Raleigh - Durham/Research Triangle ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Raleigh - Durham/Research Triangle

Everyone (8) Family (6)
4 out of 5
All good

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 19, 2022 by lis

We are happy to hear you enjoyed your stay!

1 out of 5

Posted by on Mar 8, 2022

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5 out of 5

Posted by on Aug 2, 2021

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5 out of 5
Loved the hot breakfast and evening reception and the shuttle is a great option.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 20, 2021 by GM

Dear Anonymous, We are pleased that you enjoyed the hotel amenities including the Hot breakfast Buffet and the Embassy signature Managers reception. Our Shuttle service as an airport hotel is an added one that not all Embassy offer but we are pleased to have. Thansk for staying with us and for taking the time to share your comments and rating. Sincerely, Bill McCallen General Manager

2 out of 5
Pool open late

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by GM

Dear Anonymous, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us. Sincerely, Bill McCallen General Manager

1 out of 5
Dirty

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 15, 2021 by GM

Dear Anonymous, The cleanliness of our accommodations is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit. Sincerely, Bill McCallen General Manager

3 out of 5
I don’t think as a hotel guest I should be charged 10 dollars to park in their premises. I’m staying at the hotel. Don’t charge me 10 bucks to park my rental car there. I won’t stay there again because if that charge. May seem petty, but honestly, don’t gouge your returning Hilton Honors clients by trying to recoup something from the Covid 19 BS by charging your guest 10 bucks to park.

Posted by , from Phoenix on Oct 8, 2020

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Comment from Hotel Management

Oct 8, 2020 by GM

Dear Debster, Thank you for staying with us and for taking the time to share your comments. We are certainly sensitive and appreciate your comments. We have been charging for parking prior to the pandemic in an effort to maintain and improve the facility at the highest level that our guests deserve. We hope that the totality of our product and service levels would have you reconsider not staying with us. We appreciate you as an Honors member and hope that the amenities and benefits you receive could help support your loyalty.

4 out of 5
Clean...nice breakfast. Shuttle service to the airport was convenient.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by GM

Dear Anonymous, Thank you for staying with us and for taking the time to share your comments. We are pleased that you enjoyed the hotel and hope that we can give you 5 star service on your next stay!

2 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by GM

Dear Anonymous, We are very sorry to see that you did not enjoy the hotel as much as we had hoped. We hope we will have the opportunity to regain your trust in the future.

4 out of 5

Nice family friendly hotel in cary

Liked the size of the suites, staff was accommodating, morning breakfast was GREAT, pool was good to relax during the afternoon. Chose This hotel twice in the last year.

Posted by , from Charlotte, NC on Jun 28, 2017

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Comment from Hotel Management

Jun 30, 2017 by Embassy Suites Raleigh

Thank you for the kind words and for taking the time to share your comments. We appreciate you staying with us and hope you will consider us again in the future.

About the Embassy Suites Raleigh - Durham/Research Triangle

Location 201 Harrison Oaks Blvd, Cary, NC 27513

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 12800 square feet (1189 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites Raleigh - Durham/Research Triangle. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of Embassy Suites Raleigh - Durham/Research Triangle was completed in January 2020. This 3.5-star Cary hotel is smoke free.

  • 1 building
  • 273 guestrooms or units
  • 9 levels
  • 12800 sq ft of conference space
  • 1189 sq m of conference space
  • Built in 1997
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Cary Station (5.5 km / 3.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Raleigh - Durham/Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Bistro In the Park - This restaurant serves dinner only.

Crystal Falls Lounge - This cocktail bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Durham/Research Triangle
  • Embassy Suites Raleigh
  • Embassy Suites Raleigh Durham/Research Triangle
  • Embassy Suites Raleigh Durham/Research Triangle Cary
  • Embassy Suites Raleigh Durham/Research Triangle Hotel
  • Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
  • Raleigh Durham/Research Triangle
  • Embassy Suites Raleigh - Durham/Research Triangle Cary
  • Embassy Suites Raleigh - Durham/Research Triangle Hotel
  • Embassy Suites Raleigh - Durham/Research Triangle Hotel Cary

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.