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"This place lived up to its billing and then more. I say this in all honesty as someone who lives in a tourist town. Not only was the place awesome, bu
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Family-friendly 3.5-star resort near Concord Mills
In Concord
Within 3 miles (5 km) of this resort, you'll find Concord Mills and Charlotte Motor Speedway. Hendrick Motorsports Complex and Rocky River Golf Club are also within 2 miles (3 km).
Free water park, outdoor pool
Free water park access, 2 restaurants, and 4 indoor pools are all featured at this smoke-free resort. Bring the family and enjoy the mini golf, children's pool, and waterslide. Enjoy the outdoor pool and perks like free self parking and free WiFi.
Free WiFi, refrigerators
Offering conveniences like refrigerators and microwaves, the 402 guestrooms also have free WiFi and TVs. Room service, coffee/tea makers, and free newspapers are also available.
Great Wolf Lodge Concord ratings based on 18 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Great Wolf Lodge Concord
Everyone (4)Family (5)
5 out of 5
We have stayed at this great wolf lodge 5 times over the last couple years. We love that we never have to leave the hotel. They are so many activities to keep kids occupied and engaged. The only thing we feel like is lacking is the availability of just a sandwich, sub or salad. We try not to eat greasy food for lunch and we had a hard time finding something that worked. But we made it work. We are already planning our next trip!
Posted by a verified traveler on Nov 14, 2019
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5 out of 5
Only two elevators they need more for guests to get to and from the water park
Posted by a verified traveler on Mar 19, 2019
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4 out of 5
Posted by a verified traveler on Mar 5, 2019
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5 out of 5
The children enjoyed the rides. The search was terrific family time.
Posted by a verified traveler on Feb 23, 2019
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3 out of 5
Not a Great Experience
We've stayed here several times, but this was the first time booking through Travelocity instead of directly with the hotel. Unfortunately, we were treated like 2nd class guests because we booked through a 3rd party. The front desk representatives were very unfriendly. We were given an undesirable room location, and we weren't able to get a late check out even though other times this has always been offered freely to us. This experience makes me unlikely to stay at Great Wolf again and unlikely to use Travelocity for any hotel needs.
Posted by Daisy, from NC on Apr 10, 2016
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5 out of 5
Unbelievable how good it was
Pros:Everything we saw online advertised was true. We came from Myrtle Beach and that's not always the case with things here. It exceeded our expectations.
Cons:Not much. You get what you pay for, and this place made it worth it.
Location:It's located where a mall and all accompanying things would be. However, you get all you need inside the lodge. Charlotte Motor Speedway is nearby ...
This place lived up to its billing and then more. I say this in all honesty as someone who lives in a tourist town. Not only was the place awesome, but everyone there was helpful and nice. The setup speaks for itself and everything was as advertised. We were a little hesitant to pay $20 for a dinner buffet and considered going to a place outside the resort, but we gave it a try and man, it was not disappointing like many buffets can be. That was phenomenal food. On top of that, there's still tons of stuff we didn't have the time to do after staying for 1 1/2 days. We will plan to go again if we can. The term resort is literal - you don't have to leave to get everything you want. You get what you pay for.
Posted by David, from Myrtle Beach, SC on Mar 26, 2016
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4 out of 5
Fun hotel for your kids
Pros:Face Painting. Hotel caters to birthdays. The kids loved the wolf ears and the interactive Quest game.
Cons:Offering of nanny services. We had wanted to work while we were there. New mattresses and teach housekeepers how to flip your mattresses.
Fun hotel for the kids. But a few issues along the way.The positive...There was a lot of kid entertainment, which is why we went for their b-days. They have the waterslides, the bowling, the 3D 5 minute movie experience (The Great Wall of China is the best one), the game room, and what most of the kids do is the Quest. There are wands, problem and clue solving, & running around keeping the kids minds and bodies busy. Now the not so great....the beds are not comfortable. It's clear the mattresses have never been flipped. So our mattress was so sloped towards the middle, we didn't sleep well for two nights. The heater in our room kept running unless I turned it down to 68 or 69, which is the temp I liked. But it would reset itself and go back up to 72. So the room temp was a battle. The heater in our room sounded like a clunky vibrating mess & kept waking us up. The signs on the wall about chlorine possibly burning your skin for long exposure is true. The girls swam 4-5 hours the first day, & 7 the next day. We didn't let them return the morning of our departure, because they did have slight chemical burns on their faces& where their swimsuits touched their skin. The wands didn't always work. It took the manager 3 hrs to get back to me about whether they would allow us to hire an employee after work to ride & swim with the kids. Food at the restaurants were ok. Not great, not bad. Fudge was old and hard. Some fudge pans dated 1 1/2 mos. old. Pizza was decent
Posted by Karen, from Chicago on Jan 20, 2016
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5 out of 5
Lots of fun for the children.
Pros:Everything.
Cons:The price.
Location:Plenty to do nearby, but more to enjoy inside the hotel.
My daughter and grandchildren loved their stay there.
Posted by Judy, from Concord, NC on Oct 5, 2015
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1 out of 5
Mediocre Value
Enjoy spending too much or even stupid amounts of money for minimal return? Great Wolf is your kind of place.
Posted by Duker96, from Virginia Beach, VA on Jul 15, 2013
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3 out of 5
Great Staff During my January 2012 visit
Pros:water park for the children, great staff
Cons:price, resturant way overpriced
We decided to try the Wolf in Concord, NC. My son was super excited about the water park. I must admit check in was a wonderful experience as was check out. Our toilet kept getting clogged but the staff quickly took care of the issue. Staff was always there to answer questions with a smile.
We did get dinner in the resturant and were very dissatisfied. The buffet was way over priced and the food tasted like it had been up there all day long. Not real impressed but we gave it another try for lunch the following day. Another over priced burger that wasn't the best. After sitting at the table for 20 minutes, and finally getting up to ask if anyone was going to wait on us, a great guy came out and took care of us.
The water park was nice. No isssues with any part of it.
Overall, a good experience but we feel the room was overpriced, the food was overpriced, the drinks were overpriced......get the idea?? BUT my 6 year old loved it.
Posted by Sctrupe, from Spartanburg, SC, USA on Jan 20, 2012
As a guest of Great Wolf Lodge Concord, you'll find a complimentary water park, 4 indoor swimming pools, a waterslide, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. A children's pool, a fitness center, and spa services are also featured at the family-friendly Great Wolf Lodge Concord. Self parking is free. This 3.5-star Concord resort is smoke free.
402 guestrooms or units
4 levels
2 dining venues
Bar by the pool
Bar or lounge
Coffee shop
Deli
Cabanas by the pool (surcharge)
Business facilities
Conference space
Front desk (24 hours)
Game room or arcade
Gift shop
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Family Friendly Amenities
Free water park access
Number of indoor pools - 4
Outdoor pool
Children's pool
Waterslide
Free WiFi
Snack bar/deli
Arcade/game room
Miniature golf on site
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (31.5 km / 19.6 mi)
Parking: Free self parking
Room Amenities
Great Wolf Lodge Concord offers 402 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
In-room dining
Television
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Telephone
Iron and ironing board
Air conditioning
Ensuite bathroom
Food & Drink
The Loose Moosage Cottage - This buffet restaurant serves breakfast only.
Lodge Wood Fired Grill - This restaurant serves lunch and dinner. Open daily.
Dunkin' Donuts - Onsite café. Open daily.
Room service is available.
Nearby Activities
4 indoor swimming pools are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a complimentary water park, a fitness center, and a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Miniature golf on site
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 4 PM
Minimum check-in age is 21
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
This property charges a deposit of 1 night plus tax after booking. The remaining balance is due upon arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a deposit of 1 night plus tax after booking. The remaining balance is due upon arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cribs (infant beds) available
Hotel Names
Great Wolf Lodge Concord Resort
Great Wolf Hotel Concord
Great Wolf Lodge Concord Charlotte
Great Wolf Concord Concord
Great Wolf Lodge Concord Resort
Great Wolf Lodge Concord Concord
Great Wolf Lodge Concord Resort Concord
You should know
The seasonal pool will open in May and close in September.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
