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Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85, an IHG Hotel

2.5-star property
7772 Gateway Lane NW, Concord, NC 1-855-201-7819
4.6 out of 5
Exceptional!
See all 13 travelocity Reviews

"The only thing I don’t like is you now need to request by 8:30am if you would like your room cleaned and re stocked that day. " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

Hotel near Concord Mills in Concord

In Concord

You'll find Concord Mills and SEA LIFE Charlotte-Concord Aquarium within 2 miles (3 km) of this Concord hotel. Hendrick Motorsports Complex and Rocky River Golf Club are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Jul 17 - Jul 18

Standard Room, 1 King Bed, Accessible (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85, an IHG Hotel

Everyone (3) Couples (1) Family (1)
5 out of 5
The only thing I don’t like is you now need to request by 8:30am if you would like your room cleaned and re stocked that day.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Apr 3, 2022 by thomas

Thomas, Thank you for choosing our hotel for your stay in the Concord area. Hoping to host you again in the future.

4 out of 5

Posted by , from CLAYTON on Mar 5, 2022

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5 out of 5
I stayed at this hotel because I had a conference to attend close by. I plan to stay here next year. Very comfortable beds and pillows, nice black out shade that kept the room dark, clean and large breakfast dining area with lots of food choices.

Posted by on Feb 2, 2020

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5 out of 5

Posted by on Aug 26, 2019

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5 out of 5
Clean rooms nice tvs new comfortable beds quick easy checkin

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 20, 2019 by 061819

We are glad that you had a great visit with us. Thank you for staying with us on your visit to Concord and we look forward to seeing you again.

5 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

Jun 7, 2019 by 05122019

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHARLOTTE-CONCORD-I-85. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

5 out of 5
Renovation left this just okay. door lock and facing was coming off of the door facing. dorr was not very secure.

Posted by on Mar 19, 2019

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4 out of 5

This was my first time staying at a Holiday Inn Express. I must say that it was great. I look forward to staying again soon.

Pros: Free breakfast, Close restaurants
I was very pleased with my stay in Concord. The hotel was modern and clean. The room was spacious and the beds were great, very comfy. The staff wad friendly and knowledgeable. I will definitely stay here again.

Posted by , from Asheville, NC, USA on May 10, 2012

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5 out of 5

Great location near concord mills mall and minutes from Ikea

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: need an area for sitting
I'm unsure why this hotel has only a 2 star rating. It was exceptionally clean, with linens I have had in a 4 star hotel. Breakfast was good/not great only because the "fake" eggs and no fresh fruit were things I appreciate. The breakfast area was replentished often, with a vast variety of food, and again very clean.

Posted by , from Raleigh, NC, USA on Nov 16, 2011

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5 out of 5

Great Experience and Would Definitely Stay Here Again

We just returned from a weekend stay at this location (our second) and had a wonderful experience from the comfort & cleanliness of our King Size Room Suite to the friendly & courteous staff- Rooms are spacious with coffee-maker/refrigerator/sink and our king size bed & pillows were like sleeping on a cloud. Complimentary USA Today at your door (Mon-Fri).! Hotel staff kept things like towels & amentities always in your room, never having to ask for anything. Location was excellant for other Restaurants, especially the Texas Roadhouse across the street-Highly Recommend their Awesome Steak Dinner and of course the Quaker Steak & Lube (nice atmosphere for a drink or 2 but wasn't impressed with their wings). Being from the Buffalo area there's nothing like hometown wings. Great for shopping at the Concord Mills Mall, it is just across Speedway Boulevard. Very nice indoor jacquzzi! Outdoor pool looked nice but was to cold to use. An over all great place to stay! Great Location for race fans, Very Clean, Safe & Reasonable! Will be back next year, again for race weekend at the Concord Speedway.

Posted by on Nov 13, 2008

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About the Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85, an IHG Hotel

Location 7772 Gateway Lane NW, Concord, NC 28027

Property Features

Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 946 square feet (85 square meters). The business-friendly Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85, an IHG Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Concord hotel.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • 946 sq ft of conference space
  • 85 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85, an IHG Hotel offers 79 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Charlotte-Concord-I-85
  • Holiday Inn Express Hotel Charlotte-Concord-I-85
  • Holiday Inn Express Hotel Charlotte-Concord-I-85
  • Holiday Inn Express Charlotte-Concord-I-85
  • Hotel Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85
  • Holiday Inn Express Hotel Suites Charlotte Concord I 85
  • Holiday Inn Express Hotel
  • Holiday Inn Express
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  • Holiday Inn Express Hotel Suites Charlotte Concord I 85

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.