For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll be within 3 miles (5 km) of Carolinas Aviation Museum and 6 miles (10 km) of Bank of America Stadium with a stay here. Charlotte Convention Center and Billy Graham Library are also within 6 miles (10 km).
Free airport shuttle
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's an indoor pool on site, and a 24-hour front desk and a coffee shop are also provided.
Free WiFi, comfy beds
The 222 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, room service, and flat-screen TVs with digital channels.
Sheraton Charlotte Airport Hotel ratings based on 27 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sheraton Charlotte Airport Hotel
Everyone (12)Couples (1)
4 out of 5
They had bottles of water in the room I assumed they were free but they charged my card for it. :(
Posted by RonB., from ASHEVILLE NC on Feb 12, 2020
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Comment from Hotel Management
Feb 12, 2020
by Cat
Thanks for staying with us. We appreciate your feedback!
5 out of 5
The desk clerks remembered me from a previous stay. They even asked about my sister. It made me feel even more welcome.
Posted by a verified traveler on Dec 2, 2019
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Comment from Hotel Management
Dec 2, 2019
by Cat
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Very clean quiet and comfortable. Will definitely stay here again!
Posted by D on Oct 6, 2019
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Comment from Hotel Management
Oct 7, 2019
by Cat
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Posted by a verified traveler on Sep 26, 2019
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5 out of 5
Posted by a verified traveler on May 20, 2019
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5 out of 5
Very nice hotel, clean, extremely helpful staff, and comfortable
Posted by a verified traveler on Dec 7, 2018
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5 out of 5
Nice hotel is really close to airport
Excellent service of personal very clean
Price is good
Posted by salvador, from Miami on Dec 25, 2017
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5 out of 5
Sheridan Airport Hotel North Carolina
Warm and friendly staff went above and beyond for us ! The hotel was clean and comfortable. The pool was warm and clean. Room service was delicious and quick.
Posted by Cali Glow, from T on Jun 17, 2017
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4 out of 5
Great bed and great location
My main criteria in a hotel is the bed. I was incredibly surprised by the great bed. I slept well both nights and that almost never happens. The mattress and linens were both superior Hotel has an old school feel, but kept up nicely with modern furniture, pillows and decor. If my son were little again, he would have absolutely loved the indoor pool area. The restaurant food was also surprisingly good and had items that were unique (berry salad!). I don't know if this is a North Carolina thing, but the staff was super friendly. Finally, the location proximity to the airport (and use of the shuttle) cannot be beat. One thing only to mention in a negative light: housekeeping knocked on the door at 8. I get that a lot of guests will be travelling, but that is way too early to assume for all rooms.
Posted by Austin Travels on Oct 15, 2016
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Comment from Hotel Management
Oct 24, 2016
by Jennifer J
Austin, Thank you for choosing the Sheraton Charlotte Airport Hotel! I am thrilled that you enjoyed everything, from our Sheraton Sweet Sleeper beds, to the food in our onsite restaurant, Oscars! Providing the best customer service is of the utmost importance to us and I’m glad you experienced this first hand. I will make sure the Housekeeping Manager is aware of the disturbance you encountered in the morning. I apologize about any inconvenience that might have caused you. We really appreciate you taking your time to share your feedback with us and we hope to connect with you again in the future!
5 out of 5
Beautiful place for an airport hotel
I was pleasantly surprised when I walked into the lobby of this hotel! I wasn't expecting much with it being an "airport hotel". The lobby was beautiful, staff was incredibly friendly and helpful. The pool was awesome...half indoor, half outdoor. And the rooms were very clean and really nice! We really enjoyed our stay and would come here again!
Posted by Cassidy, from C on Jun 19, 2016
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Comment from Hotel Management
Jun 22, 2016
by Jennifer J
Cassidy, thank you for choosing the Sheraton Charlotte Airport as your destination! I am delighted to hear that we surpassed your expectations! We taking pride in providing a clean, warm and welcoming environment to every guest. Your loyalty is very important to us and our staff values the opportunity to connect with you the next time your travels bring you to the Sheraton Charlotte!
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Dining venue(s)
Property Features
Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Charlotte hotel is smoke free.
1 building
222 guestrooms or units
8 levels
14000 sq ft of conference space
1301 sq m of conference space
Built in 1985
Dining venue
Bar or lounge
Coffee shop
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Charlotte-Douglas Intl. Airport (CLT) (4.8 km / 3 mi)
Property shuttles: Free airport shuttle
Parking: Self parking and extended parking available for a surcharge
Room Amenities
Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Digital channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Rafting nearby
Kayaking nearby
Golfing nearby
Downhill skiing nearby
Parasailing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 1:30 AM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets are welcome and stay free
Only dogs are allowed
Maximum 2 per room (weight limit: 80 lbs)
Food and water bowls are available
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Masks are compulsory at the property
Pets allowed (no fees)
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Minimum guest age is 21
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 13.00 per person (approximately)
Extended parking fee: USD 25 per week
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this hotel. Self parking is available for a fee. Extended parking is available for USD 25 per week.
Sheraton Charlotte Airport Hotel is 3 mi (5-min drive) away from the Charlotte, NC (CLT-Charlotte-Douglas Intl.) airport, the closest popular airport to the property.
Sheraton Charlotte Airport Hotel features an indoor pool and an outdoor pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Sheraton Charlotte Airport Hotel, but buffet breakfast is offered for a fee of USD 13.00 per person. It's available on weekdays from 6:00 AM to 9:00 AM and weekends from 6:00 AM to 11:00 AM.
Check-in is from 3 PM - 1:30 AM.
Sheraton Charlotte Airport Hotel offers a free airport shuttle, available 24 hours a day.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
