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Sheraton Charlotte Airport Hotel

3.5-star property
3315 Scott Futrell Drive, Charlotte, NC 1-855-201-7819
4.4 out of 5
Excellent!
See all 20 travelocity Reviews

"My overall stay was satisfactory. I had an enjoyable stay. " More

By a verified traveler on Wed 19 Jul 2023

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Hotel Description

3.5-star hotel near Charlotte Douglas Airport Overlook

Near the airport

You'll find Carolinas Aviation Museum and Freedom Village Shopping Center within 3 miles (5 km) of this hotel. Charlotte Douglas Airport Overlook and Bank of America Stadium are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the indoor pool and perks like free self parking.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$135* Per night/room Oct 1 - Oct 2

Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Charlotte Airport Hotel ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Charlotte Airport Hotel

Everyone (14) Couples (3) Family (2)
4 out of 5
My overall stay was satisfactory. I had an enjoyable stay.

Posted by on Jul 19, 2023

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Comment from Hotel Management

Jul 20, 2023 by General Manager

Dear Stacey, Thank you for choosing to stay with us at Sheraton Charlotte Airport Hotel. We are glad to know you overall had a pleasant stay, and we appreciate your nice review. It was a pleasure to host your visit, and we look forward to welcoming you back again.Best Regards, Rusty Swanzy General Manager

5 out of 5
Convient, friendly, clean and comforable.

Posted by on May 16, 2023

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Comment from Hotel Management

May 17, 2023 by General Manager

Dear Marie,Thank you for your recent stay at the Sheraton Charlotte Airport Hotel and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations. We enjoyed having you as our guest and hope to see you again on your next visit to Charlotte. Best Regards, Rusty Swanzy General Manager

2 out of 5
This is not what you’d expect of a Sheraton. Staff never sent a shuttle to the airport and then lied about it when we arrived by cab. Minimal services largely vacant.

Posted by , from AIKEN on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by General Manager

Dear Guest, Thank you for your review. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. Therefore, we sincerely apologize if this was not your experience. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Best Regards, Rusty Swanzy General Manager

5 out of 5

Posted by , from Greensboro on May 24, 2022

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5 out of 5

Posted by on Sep 18, 2021

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5 out of 5

Posted by on Aug 5, 2021

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4 out of 5
The room was excellent.

Posted by on Jun 10, 2021

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5 out of 5

Posted by on Jun 6, 2021

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1 out of 5
No phone in room, couldn't reach the reception, no USB port in the room to charge phone. No maintenance person on site. Towels were not fluffed. Not worth paying the enormous rate.

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by Kat

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Loves that they let us check out later at 3:00pm We missed our connection at the airport and our flight got rescheduled till 6 pm the next day . Very stressful but they made it better they gave us toothbrush and toothpaste also got a shuttle to airport the next day.

Posted by on Feb 23, 2021

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Comment from Hotel Management

Feb 23, 2021 by Cat

Thanks for staying with us. We appreciate your feedback!

About the Sheraton Charlotte Airport Hotel

Location 3315 Scott Futrell Drive, Charlotte, NC 28208

Property Features

Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1985
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.

Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Kayaking nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Minimum guest age is 21

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Extended parking fee: USD 25 per week
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Airport Hotel
  • Charlotte Airport Sheraton
  • Sheraton Charlotte Airport
  • Sheraton Charlotte Airport Hotel
  • Sheraton Hotel Charlotte Airport
  • Charlotte Sheraton
  • Sheraton Charlotte
  • Sheraton Charlotte Airport
  • Sheraton Charlotte Airport Hotel Hotel
  • Sheraton Charlotte Airport Hotel Charlotte
  • Sheraton Charlotte Airport Hotel Hotel Charlotte

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.