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La Quinta Inn & Suites by Wyndham Raleigh Cary

2.5-star property
191 Crescent Commons, Cary, NC 1-855-201-7819
3.4 out of 5
See all 30 travelocity Reviews

"I was offered a queen instead of the double I had reserved. The set up of the room was horrible. The nightstands were too small and the one I needed f ... " More

By a verified traveler on Sat 30 Oct 2021

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Hotel Description

Enjoy the outdoor pool at this Cary hotel

In Cary

Stay at this Cary hotel and you'll be within half a mile (1 km) of Fresenius Medical Care at Wakemed Raleigh Hospital and 2 miles (3 km) of Lochmere Golf Club. Koka Booth Amphitheater and Hemlock Bluffs Nature Preserve are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room Sep 5 - Sep 6

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn & Suites by Wyndham Raleigh Cary ratings based on 30 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Raleigh Cary

Everyone (21) Couples (2) Family (7)
1 out of 5
The original room they gave me was not cleaned. We the. Had to wait about thirty minutes after a four hour drive for a new room.

Posted by on May 8, 2022

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Comment from Hotel Management

May 9, 2022 by Daniele T. GM

I’ve received your review, Jubilee. Looks like we’ve dropped the ball on meeting your expectations and for that we are truly sorry. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely,

3 out of 5
I was offered a queen instead of the double I had reserved. The set up of the room was horrible. The nightstands were too small and the one I needed for my CPAP was the farthest away next to the wall. My other complaint is why do you insist on having toilets for midgets? Every room I have stayed in has had a midget toilet. They are not ADA approved.

Posted by on Oct 30, 2021

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Comment from Hotel Management

Oct 30, 2021 by Daniele T. GM

Hello Kim, Thank you for taking the time to let us know how we did on your recent stay, we appreciate the feedback. Please accept our sincerest apologies for the issues that you had encountered within room type availability & amenities of the room itself. I will be looking over these matters and have taken the information provided with the utmost diligence. We hope that you will give us a 2nd chance to earn your business in the future. Sincerely,

3 out of 5

Posted by on Aug 19, 2021

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5 out of 5

Posted by on Jul 21, 2021

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3 out of 5
There was a dog convention in town the weekend I stayed and I will have to think twice on hotels that advertise “pet-friendly”. The lobby smelled like Pet Smart, the dogs were barking, and it was a little ridiculous. The staff was nice. The hot tub was out of commission and green. The rooms need renovations. It could be a nice place. It has a lot of potential but it needs to increase the standards to come back.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by Daniele T. GM

Thanks for taking the time to write about your experiences at La Quinta. I am sorry to hear that you experienced some issues during your stay. We are actively working on improving the condition of the hotel. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.

5 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 26, 2021 by Daniele T. GM

Thank you for your Five-Star review, we are happy to see that you enjoyed your stay with us.

3 out of 5
Entrance door wasn’t easy to open or close it needed to be rehung!!!!????tv service direct tv was horrible not much good about it.breakfast service was not good only a bag with water muffin and energy bar????

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by Daniele T. GM

Thanks for taking the time to write about your experiences at La Quinta. I am sorry to hear that you did not enjoyed your stay and experience some issues with your entrance door. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.

3 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 25, 2021 by Daniele T. GM

Thank you for your review, we hope next time we are able to provided you with a Five-Star stay.

1 out of 5

Posted by on Apr 3, 2021

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Comment from Hotel Management

May 20, 2021 by Daniele T. GM

Thank you for you review, I am sorry to see that you did not enjoyed your stay with us. We hope you will provide us with another chance next time you are in town.

4 out of 5
I was extremly unhappy with the short toilet in my room. I am 5"10 and to have to squat down and then see only my head above the sink is ridiculous. They are not obviously ADA approved.

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 19, 2021 by Manager

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Raleigh Cary. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

About the La Quinta Inn & Suites by Wyndham Raleigh Cary

Location 191 Crescent Commons, Cary, NC 27518

Property Features

La Quinta Inn & Suites by Wyndham Raleigh Cary offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly La Quinta Inn & Suites by Wyndham Raleigh Cary also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free. This Cary hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cary Station (6.5 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Raleigh Cary offers 128 accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per day
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Inn Raleigh Cary
  • La Quinta Raleigh Cary
  • Quinta Inn Raleigh Cary
  • Quinta Raleigh Cary
  • La Quinta Cary Hotel
  • Cary La Quinta
  • Quinta Wyndham Raleigh Cary Hotel
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  • Hotel La Quinta by Wyndham Raleigh Cary
  • La Quinta by Wyndham Raleigh Cary Cary
  • La Quinta Inn Suites Raleigh Cary
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  • La Quinta Inn & Suites by Wyndham Raleigh Cary Hotel Cary
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  • La Quinta Inn & Suites by Wyndham Raleigh Cary Cary
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  • La Quinta Inn & Suites by Wyndham Raleigh Cary Hotel Cary

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.