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MainStay Suites Raleigh - Cary

2.5 star property
Hotel near Crossroads Plaza in Cary

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Photo gallery for MainStay Suites Raleigh - Cary

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Gym
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cary

In shopping district.You'll find Crossroads Plaza and Cary Towne Center within 2 miles (3 km) of this hotel. Lake Johnson and North Carolina State Fairgrounds are also within 3 miles (5 km).

What's nearby

  • Bowlero Cary - 6 min walk - 0.4 miles
  • Amb Day Spa - 9 min walk - 0.5 miles
  • Crossroads Plaza - 16 min walk - 0.9 miles
  • Regal Crossroads - Cary - 1 min drive - 1.3 miles
  • North Carolina State Fairgrounds - 4 min drive - 2.3 miles

Getting around

  • Cary Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Cook Out - ‬15 min walk
  • ‪Taco-Addicts - ‬3 min drive
  • ‪Olive Garden - ‬16 min walk
  • ‪Jason's Deli - ‬20 min walk

About this property

MainStay Suites Raleigh - Cary

Hotel near Crossroads Plaza in Cary
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Cary hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Reception
Red Roof Inn Raleigh Southwest - Cary
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,000 reviews
$72 nightly
The price is $81
Jan 16 - Jan 17
Total with taxes and fees
Red Roof Inn Raleigh Southwest - Cary

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

Frequently asked questions

How close is MainStay Suites Raleigh - Cary to the airport?

MainStay Suites Raleigh - Cary is 10.2 mi (14-min drive) away from the Raleigh-Durham International Airport (RDU) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Raleigh - Cary?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Raleigh - Cary on Jan 19, 2026 start from $71.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Raleigh - Cary have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Raleigh - Cary.

Does MainStay Suites Raleigh - Cary offer free breakfast?

MainStay Suites Raleigh - Cary does not offer free breakfast.

Is there a casino at MainStay Suites Raleigh - Cary?

No, there is no casino at this hotel.

What time is check-in at MainStay Suites Raleigh - Cary?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at MainStay Suites Raleigh - Cary?

This hotel offers free self parking.

Does MainStay Suites Raleigh - Cary have a pool?

MainStay Suites Raleigh - Cary does not have a pool.

Does MainStay Suites Raleigh - Cary have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Raleigh - Cary to downtown Cary?

MainStay Suites Raleigh - Cary is 2.5 mi away from Cary.

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 270 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 150 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Guillaume

Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Stayed 1 night in Oct 2025

2/10 Terrible

Nakeva

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater sounds like a transfer truck running, the refrigerator sounded like it was going to take off running any moment. When the heater turns off it goes boom. The top of the fridge was dirty and it was bugs in the carpet not sure what kind and the sink look like it was going to fall off the wall at any moment.
Stayed 1 night in Oct 2025

2/10 Terrible

Talisha

Traveled with family
Disliked: Staff & service, property conditions & facilities

Horrible

Bathroom floor was dirty and the light was so dim that we had to use our cell phones for lighting to shower. Host at front desk was very unconcerned with my complaint and didn’t try to accommodate me in any way simply told me they would let maintenance know!
Stayed 1 night in Oct 2025

8/10 Good

Shinika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay very quiet and clean . They need free breakfast served everyday for guest
Stayed 1 night in Oct 2025

6/10 Okay

Ariane

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

2/10 Terrible

Eric Mathew

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place was so uninviting. Smelled , as I walked in the room the floor bounced, there was mildew in the shower area between the shower and the floor
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawana

Stayed 1 night in Sep 2025

2/10 Terrible

Julianne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I have stayed in Cary a number of times and this was the worst place I have ever stayed. Hotels.com should be embarrassed to even have this place as a listing. We arrived late Thursday night and the went out for the day and came back to a roach in the room. I tried to call the front desk and the phone didn’t work. I called from my cell phone and was hung up three times. I went down and was met with indifference. I I didn’t ask for a refund just asked to be able to leave without penalty and nothing. The room was filthy. Stained bathroom floors that had hair everywhere. Dusty and dirty surfaces, stained bedding Hotels.com staff was also not able to resolve anything! We left the next morning a day early.
Stayed 3 nights in Oct 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Cora

Stayed 1 night in Oct 2025

6/10 Okay

Cora

Stayed 2 nights in Sep 2025

10/10 Excellent

Tara

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and Staff was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no complaints
Stayed 1 night in Sep 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were particularly troublesome guests this trip, and the staff was extremely kind and patient.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and comfortable and very quiet and peaceful
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Walter

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this MainStay Suites at all costs.

This place is falling apart. Stains on all of the floor carpets in every hallway. Elevator & every wall shows heavy damage. Only one of our two door keys worked. Our kitchen floor was sticky with who knows what. It has a large breakfast area with only coffee and hot water and a tiny "No Breakfast" sign. I have no idea how this location retains the MainStay Suites branding.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable experience

Room very clean and spacious. Bathroom was big. Had a kitchenette. Mattress, sheets, pillows amazing comfort. Staff was very friendly and helpful. Not overcrowded. Would definitely stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and priced right.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
It was well priced and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Khalil

Business traveler
Liked: Amenities
Room was nice & clean
Stayed 1 night in Aug 2025