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4.6 out of 5

"Beautiful rooms, comfy beds & pillows. Great weekday breakfast! " More

By a verified traveler on Mon 11 Apr 2022

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Hotel Description

Art Deco hotel near Asheville Outlets

West Asheville stay

A stay at this West Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of North Carolina Arboretum. Biltmore Estate and Biltmore Park Town Square are also within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like self-serve breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 114 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include free local calls, hair dryers, and ironing boards.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room May 30 - May 31

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Asheville Biltmore Area, NC ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Asheville Biltmore Area, NC

Everyone (8) Couples (3) Family (6)
5 out of 5
Beautiful rooms, comfy beds & pillows. Great weekday breakfast!

Posted by , from FREMONT on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by Harrison Fletcher, Assistant General Manager

I would like to take this opportunity to thank you for responding to the survey you received regarding your stay with us. We are all thrilled to see that you enjoyed your stay. Thank you for your kind words about our hotel. We continuously strive to provide the hospitality our guests deserve and we are always happy to see when we succeed. I will be sharing your comments with my team. Again, thank you for your response and for being our guest. We hope to see you again soon!

3 out of 5
Staff was rude when they saw I did not book from hotel website. At the initial check in, staff was great!

Posted by on Jan 4, 2022

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Comment from Hotel Management

Jan 5, 2022 by Aaron D

Hi Brian, Thank you for taking the time to share your feedback about your most recent stay at our property. We do apologize for any negative interaction you experienced during your stay. We usually get stellar reviews about our staff, and hate this left a negative mark on us for your visit. We have already discussed this with the staff on how to handle these situations in the future, and thank you for pointing this out to us. We would love the oppsotunity to make things better for you in the future, and hope you choose to stay with us again. Until than, safe travels, and thanks for staying Hilton! Aaron D. Assistant General Manager Hampton Inn & Suites Asheville Biltmore Area

5 out of 5
Great stay. Staff very friendly and helpful.

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 27, 2021 by Aaron D

Hi Wade, I would like to take this opportunity to thank you for responding to the survey you received regarding your stay with us. We are all thrilled to see that you enjoyed your stay. Thank you for your kind words about our staff. We are very proud of our team and are very happy that they delivered the hospitality you deserve. I will be sharing your comments with my team. Again, thank you for your response and for being our guest. We hope to see you again soon! Aaron D. Assistant General Manager Hampton Inn & Suites Asheville Biltmore Area

5 out of 5
The staff was very helpful in all that we requested. The room was spacious and clean. Housekeeping did a great job in making sure we had all we needed.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 20, 2021 by Aaron D

Hi Gary, I would like to take this opportunity to thank you for responding to the survey you received regarding your stay with us. We are all thrilled to see that you enjoyed your stay. Thank you for your kind words about our staff. We are very proud of our team and are very happy that they delivered the hospitality you deserve. I will be sharing your comments with my team. Again, thank you for your response and for being our guest. We hope to see you again soon! Aaron D. Assistant General Manager Hampton Inn & Suites Asheville Biltmore Area

5 out of 5
Awesome!!!!

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 22, 2021 by Aaron D

Hi Caroline, I would like to take this opportunity to thank you for responding to our survey. We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your response and for being our guest. We hope to see you again soon! Aaron D. Assistant General Manager Hampton Inn & Suites Asheville Biltmore Area

5 out of 5

Posted by on Sep 11, 2021

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5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Aug 14, 2021 by Aaron D

Hi there, I would like to take this opportunity to thank you for responding to our survey. We are thrilled to see that you enjoyed your stay. We continuously strive to provide our guests with the hospitality they deserve and it is always fulfilling when we see that we succeeded. Again, thank you for your response and for being our guest. We hope to see you again soon! Aaron D. Assistant General Manager Hampton Inn & Suites Asheville Biltmore Area

5 out of 5
Place was perfect and very clean.

Posted by on May 3, 2021

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5 out of 5

Posted by on May 3, 2021

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5 out of 5

Posted by on Apr 5, 2021

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About the Hampton Inn & Suites Asheville Biltmore Area, NC

Location 835 Brevard Road, Asheville, NC 28806

Property Features

Hampton Inn & Suites Asheville Biltmore Area, NC offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Asheville Biltmore Area, NC. Free self parking is available. A complete renovation of Hampton Inn & Suites Asheville Biltmore Area, NC was completed in 2018. This Art Deco Asheville hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Built in 2018
  • Breakfast available (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Asheville Biltmore Area, NC offers 114 accommodations with coffee/tea makers and designer toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Asheville Biltmore Area NC Hotel
  • Hampton Inn Asheville Biltmore Area NC
  • Hampton Asheville Biltmore Ar
  • Hampton Inn Suites Asheville Biltmore Area NC
  • Hampton Inn & Suites Asheville Biltmore Area, NC Hotel
  • Hampton Inn & Suites Asheville Biltmore Area, NC Asheville
  • Hampton Inn & Suites Asheville Biltmore Area, NC Hotel Asheville

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.