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4.0 out of 5

"Covid restrictions closed some of the hotels amenities. I would like to go back after restrictions have been lifted " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

3.5-star hotel near Buncombe County Courthouse

Heart of Asheville

With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Buncombe County Courthouse and 2 miles (3 km) of Grey Eagle. University of North Carolina at Asheville and Asheville Mall are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a snack bar/deli are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 277 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Netflix, refrigerators, and room service are also available.

Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Aug 30 - Aug 31

2 Queen Bed (Higher Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 King Bed (Higher Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Asheville Hotel ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Asheville Hotel

Everyone (8) Family (5)
2 out of 5
Hotel is not providing working WiFi, they’ll ask you to pay daily to have access to WiFi, that works, it is very inconvenient.

Posted by , from Florida on Aug 10, 2020

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Comment from Hotel Management

Aug 13, 2020 by GM

Dear Guest, We have a good WIFI network, however you experienced problems and I want to apologize for your WIFI problems. I will have the engineer inspect the system ASAP

4 out of 5
Covid restrictions closed some of the hotels amenities. I would like to go back after restrictions have been lifted

Posted by on Jun 2, 2020

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4 out of 5

Posted by on Jun 2, 2020

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5 out of 5
The location was wonderful, the staff was great. The only problem was there was very little parking close to the hotel, so we had to park in a parking lot behind the hotel which was a little scary for women at night. It was lit ok, but I would have felt better if a parking attendant had been on the lot. I do realize parking in any downtown can be a challenge.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 7, 2020 by General Manager

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

2 out of 5
Do not eat at the hotel restaurant. Ordered a chicken salad. Received 5 slices of week old shriveled chicken with MOLD on it! Showed the staff, response was “ I’ll let the cook know”. If their staff is comfortable sending out chicken like I received I can only imagine where else they cut corners.

Posted by on Aug 3, 2019

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5 out of 5
Quick check-in, clean and great location! Will return and have breakfast in that beautiful dining area!

Posted by on Mar 25, 2019

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5 out of 5
Everything was very modern and clean. All the staff was very helpful!

Posted by on Feb 25, 2019

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1 out of 5
I have been an marriott elite member for over 6 years. There are many more hotels in asheville that are far better and cleaner. Our bathroom had black mold on the ceiling and shower curtain. The shower faucet fell off and the bathroom door was a very poor installed barn door slider. The room was 250 dollars a night, 18 dollar breakfast and no free coffee. The location was convenient but on my next trip i will stay alittle farther away and use uber. I will get a better value and a cleaner room

Posted by on Dec 31, 2018

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5 out of 5

Close to many experiences

Pros: Bed. View
Location: Many many things close
Great night sleep. Close to activities. Very nice

Posted by on Jul 19, 2017

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5 out of 5

Great location near downtown

Pros: Great location, updated room, everything we needed.
Location: shops, restaurants, art, museums, , bus / segway tours, hiking, biking, rafting, kayaking, short drive to Biltmore Estate
We used the hotel as our base to explore the Asheville downtown, and day-trips to Biltmore Estates. The room had all the conveniences we needed - plenty of charging ports for phones and tablet devices, comfortable king-size bed, and a great view of the mountains. We were able to walk to restaurants and shopping, left the car parked at the hotel other than the drives to Biltmore. Staff was helpful, showed us on maps where restaurants were, and described the kind of food at some they were familiar with. The patio lounge was a comfortable place to unwind at the end of the day.

Posted by , from Cleveland on May 22, 2017

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About the Renaissance Asheville Hotel

Location 31 Woodfin Street, Asheville, NC 28801

Property Features

Renaissance Asheville Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8085 square feet (751 square meters) and includes a conference center. The business-friendly Renaissance Asheville Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star Asheville hotel is smoke free.

  • 1 building
  • 277 guestrooms or units
  • 12 levels
  • 8085 sq ft of conference space
  • 751 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Asheville Regional Airport (AVL) (25.2 km / 15.6 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Renaissance Asheville Hotel offers 277 accommodations with video-game consoles and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 14.00 per day
  • Valet parking fee: USD 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Asheville Renaissance
  • Asheville Renaissance Hotel
  • Hotel Renaissance Asheville
  • Renaissance Asheville
  • Renaissance Asheville Hotel
  • Renaissance Asheville
  • Renaissance Hotel Asheville
  • Renaissance Asheville Hotel Hotel
  • Renaissance Asheville Hotel Asheville
  • Renaissance Asheville Hotel Hotel Asheville
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.