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Four Points by Sheraton Asheville Downtown

3.0 star property
3-star hotel near Harrah's Cherokee Center - Asheville

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Pack Square
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪11 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(80 reviews)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(136 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

City center stay.With a stay at this Downtown Asheville hotel, you'll be steps from Asheville Masonic Temple and Center for Craft, Creativity and Design. Asheville Gem Mine and Black Mountain College Museum are also within half a mile (1 km).

What's nearby

  • Thomas Wolfe Memorial - 1 min walk - 0.1 miles
  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Fired Up Creative Lounge Ashville - 7 min walk - 0.4 miles
  • The Orange Peel - 11 min walk - 0.6 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Korean House - ‬4 min walk
  • ‪Old Europe Pâtisserie - ‬4 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Rowan Coffee - ‬2 min walk

About this property

Four Points by Sheraton Asheville Downtown

3-star hotel near Harrah's Cherokee Center - Asheville
There's a restaurant on site. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 45-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

How close is Four Points by Sheraton Asheville Downtown to the airport?

Four Points by Sheraton Asheville Downtown is 14.9 mi (18-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Jan 4, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Feb 2, 2026 start from $86.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Asheville Downtown have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Asheville Downtown.

Does Four Points by Sheraton Asheville Downtown offer free breakfast?

Free breakfast isn’t offered at Four Points by Sheraton Asheville Downtown, but full breakfast is offered for a fee of between USD 5 and 20 for adults, USD 5 and 20 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Four Points by Sheraton Asheville Downtown?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Four Points by Sheraton Asheville Downtown?

This hotel offers free self parking.

Does Four Points by Sheraton Asheville Downtown have a pool?

Four Points by Sheraton Asheville Downtown does not have a pool, but guests have access to a nearby indoor pool.

Does Four Points by Sheraton Asheville Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Four Points by Sheraton Asheville Downtown have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Asheville Downtown to downtown Asheville?

Four Points by Sheraton Asheville Downtown is 0.2 mi away from Asheville.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1007 reviews
Rating 8 - Good. 299 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie, Charlotte

Great
Stayed 3 nights in Nov 2025

8/10 Good

Jessica

Stayed 1 night in Nov 2025

6/10 Okay

Anna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is great but $300 for a room here was outrageously overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley Nicole, Ontario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, facility was conveniently located, the staff was super nice. Room could use a little updating, but couldn’t beat the convenience and the price. Would definitely stay here again.
Stayed 6 nights in Aug 2025

6/10 Okay

Steven

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Greg

Traveled with group
Propery is aged. And it shows
Stayed 1 night in Oct 2025

8/10 Good

Conor Patrick

Liked: Cleanliness, staff & service, amenities
Old building, but comfortable. Situated near downtown and relatively affordable.
Stayed 3 nights in Oct 2025

6/10 Okay

Laurent, Belmont

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Wesley

Stayed 1 night in Sep 2025

4/10 Poor

Karla

Business traveler
Disliked: Property conditions & facilities, room comfort
Fist floor seems desolate… I don’t know what’s going on there but it was frightening. I stayed on the second floor. My room smelled like other peoples body odor, musky and felt damp. AC worked but turned off frequently and just made the room feel more humid. The room was tolerable, but I probably won’t be staying there again.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing and very accommodating. Friendly and pleasant service. This hotel is dated, dirty and in need of updating and maintenance. We had to have maintenance come in several times and still couldn't get the toilet fixed. The room smelled very musty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, safe environment and will be back in the future!
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Decent breakfast for an additional charge. Short walk to restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Werner, North Venice

Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Very friendly and helpful staff. Great location. Excellent value.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a conference! Overall stay was great! Within walking distance to down town and right across the street from the conference! Food was good, breakfast menu was great and staff was friendly!
Stayed 3 nights in May 2025

10/10 Excellent

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jerald

Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie, Charlotte

Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Dona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice when staying in downtown Asheville. Clean and quiet. Appreciated the complementary parking in their surface lot - no need to navigate a parking garage. Can walk to all that downtown Asheville has to offer. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jingnan, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price
Stayed 1 night in Sep 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a one night pit stop before heading to the OBX. A bit dated but otherwise no complaints.
Stayed 1 night in Sep 2025