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Four Points by Sheraton Asheville Downtown

3.0 star property
3-star hotel near Harrah's Cherokee Center - Asheville

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Fitness facility
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Pack Square
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(88 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(150 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

City center stay.With a stay at this Downtown Asheville hotel, you'll be steps from Thomas Wolfe Memorial and Asheville Masonic Temple. Center for Craft, Creativity and Design and Asheville Gem Mine are also within half a mile (1 km).

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.1 miles
  • Pack Square - 5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • Fired Up Creative Lounge Ashville - 9 min walk - 0.5 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Dssolvr - ‬7 min walk
  • ‪Twisted Laurel Downtown Asheville - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

3-star hotel near Harrah's Cherokee Center - Asheville
There's a restaurant on site. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 45-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

How close is Four Points by Sheraton Asheville Downtown to the airport?

Four Points by Sheraton Asheville Downtown is 15.1 mi (20-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on May 20, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Asheville Downtown have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Asheville Downtown.

Does Four Points by Sheraton Asheville Downtown offer free breakfast?

Free breakfast isn’t offered at Four Points by Sheraton Asheville Downtown, but full breakfast is offered for a fee of between USD 5 and 20 for adults, USD 5 and 20 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Four Points by Sheraton Asheville Downtown?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Four Points by Sheraton Asheville Downtown?

This hotel offers free self parking.

Does Four Points by Sheraton Asheville Downtown have a pool?

Four Points by Sheraton Asheville Downtown does not have a pool, but guests have access to a nearby indoor pool.

Does Four Points by Sheraton Asheville Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Four Points by Sheraton Asheville Downtown have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Asheville Downtown to downtown Asheville?

Four Points by Sheraton Asheville Downtown is 0.2 mi away from Asheville.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 121 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mengxu

Stayed 4 nights in Nov 2025

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Had a wonderful time here again!
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service
For the price, the place was clean, the staff were friendly, and the location was great. I can be picky, but like a deal... this worked out great. The hotel is dated, and the elevators take a minute, but they do a good job.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ian

Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everyone encounter at the hotel was top notch. Desk, restaurant/bar. Great stay. Thank you.
Stayed 5 nights in Feb 2026

8/10 Good

Karen

Stayed 1 night in Feb 2026

6/10 Okay

Paige

Traveled with partner
Disliked: Property conditions & facilities
Staff was friendly and responsive. Check in was smooth and easy. Hotel is close to downtown and an easy walk to Harrah’s. Rooms are shabby and desperately in need of updating. Don’t have high expectations and you won’t be disappointed.
Stayed 5 nights in Feb 2026

6/10 Okay

Angela

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, easy (often steep hilly) walking distance to downtown and Harrahs. The staff was great, kind and welcoming. This is a good, budget friendly, no frills place for Asheville. We were told on night 3 that housekeeping had to be requested, still took 2 days for fresh towels and trash to be taken out but beds were left unmade and no bathroom cleaning. Hot water was scace one day, but probably an influx of guests. Elevators are slow, but not a deal breaker. Expected a bit more from a Sheraton, but overall safe and decent place to sleep.
Stayed 5 nights in Feb 2026

6/10 Okay

Peter

Check in wait was almost 15 minutes, trash was left in the hallways and the rooms are worn
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Clean room, the staff was very helpful & friendly. We have stayed here numerous times & love it.
Stayed 1 night in Feb 2026

10/10 Excellent

Eden

Stayed 1 night in Feb 2026

8/10 Good

Zachary

Stayed 1 night in Feb 2026

8/10 Good

Edward

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Staff was friendly. Chair in room had torn arms. No light on bedside case. 2 remotes..why?
Stayed 1 night in Feb 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Kelly

Stayed 1 night in Jan 2026

4/10 Poor

Natalie, Charlotte

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

8/10 Good

Krysten

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean room and friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very pleasant staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was sufficiently clean. A little dated but very convenient location. Staff was very helpful and kind at check in.
Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Liked: Staff & service
Disliked: Cleanliness, amenities
Our room had bugs.
Stayed 1 night in Jan 2026