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Hotel Description

3.5-star ski hotel near Biltmore Village

Near the slopes

Within a 15-minute walk of this Downtown Asheville hotel, you'll find U.S. Cellular Center and The Orange Peel. Biltmore Village and University of North Carolina at Asheville are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, express check-in, and express check-out are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Room service, free local calls, and hair dryers are also available. Limited housekeeping is available.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$148* Per night/room Nov 17 - Nov 18

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Indigo Asheville Downtown ratings based on 31 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Asheville Downtown

Everyone (13) Couples (2) Business (1) Family (2)
5 out of 5
It was a lovely hotel with friendly and accommodating staff. We are used to a tempurpedic mattress so the bed could have been better but acceptable. The hotel seems to be near a fire station so most days you hear an engine or ambulance going by on the street below. But the location is excellent, just 5-10 minutes to some outstanding restaurants. Over all we were very happy with the hotel and would not hesitate to return.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Mark

Thank you for staying with us! I'm glad you enjoyed your stay!

4 out of 5

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Mark

Thank you!

5 out of 5
Wonderful location. Friendly staff. Clean, neat rooms. Wish parking cam with the room rate. Valets are excellent, but tipping all the time is a bit much.

Posted by on May 10, 2019

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Comment from Hotel Management

May 13, 2019 by Mark

Thanks for staying with us! We appreciate your feedback!

5 out of 5
Very nice! Beautiful view of the mountains & city!

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by Mark

Thank you for staying with us! I'm glad you had a good time.

5 out of 5
Nice clean and modern rooms with a good view of the city. Easy walk to the Grove Arcade (one block).

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 22, 2019 by Mark

I'm glad you enjoyed your stay with us!

4 out of 5
The bathroom had hair on the floor or it also would've been a smiley face. The one desk clerk was soooo nice AND helpful -- great directions, suggestions and just a good concierge & representative of your hotel.

Posted by , from KCMO on Sep 30, 2018

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Comment from Hotel Management

Oct 2, 2018 by Mark

Thank you for staying with us, Wendy! I am so glad you enjoyed your stay!

4 out of 5
In general, everything was wonderful except the noise of the traffic.

Posted by on Aug 11, 2018

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Comment from Hotel Management

Aug 14, 2018 by Mark

Thank you so much for staying with us! I'm glad you enjoyed your stay!

4 out of 5
Nice location for walking downtown. Room was clean if a little aged in bathroom area. Good mattress, good AC, but surprisingly No microwave which was a disappointment at the price we paid. My wife likes hot tea in the morning and had no way to reheat it this trip. Also be aware that parking will run you $18 a day whether you use the car or not. Not a bad hotel but next trip to Asheville we will try a different place.

Posted by , from WNC on Jul 30, 2018

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Comment from Hotel Management

Jul 30, 2018 by Mark

Thank you for your business and feedback! I'm sorry that certain aspects of our hotel did not meet your expectations. I will certainly discuss this with the staff!

5 out of 5
Great breakfast that was included. Liked the spacious shower.

Posted by on Jun 16, 2018

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Comment from Hotel Management

Jun 20, 2018 by Mark

Thank you so much for your business! We truly appreciate your kind words and 5 rating!

5 out of 5
Great three night stay, all the staff was very friendly and accommodating. We had some personal business during our stay and the reception team was very helpful with assisting us. Nice breakfast, easy walk to Asheville shopping/restaurants.

Posted by on Apr 16, 2018

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Comment from Hotel Management

Apr 17, 2018 by Mark

I am so glad you enjoyed your stay with us here in Asheville! It's always nice to hear that our guests had a great time! Please come back and see us again soon!

About the Hotel Indigo Asheville Downtown

Location 151 Haywood Street, Asheville, NC 28801

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Asheville Downtown. For a fee, parking is available. This 3.5-star Asheville hotel is smoke free.

  • 115 guestrooms or units
  • 13 levels
  • 465 sq ft of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (23.3 km / 14.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Asheville Downtown offers 115 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

One Fifty One Boutique - This bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Valet parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Asheville Asheville
  • Hotel Indigo ASHEVILLE DOWNTOWN
  • Indigo ASHEVILLE DOWNTOWN
  • Hotel Indigo Asheville Downtown Hotel
  • Hotel Indigo Asheville Downtown Asheville
  • Hotel Indigo Asheville Downtown Hotel Asheville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/Asheville-Hotels-Hotel-Indigo-Asheville-Downtown.h2774580-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.