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The Windsor Boutique Hotel

4-star property
36 Broadway Street, Asheville, NC 1-855-201-7819

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5.0 out of 5
Exceptional!
See all 7 Travelocity Reviews

"Everything about this hotel and the staff was outstanding!!! " More

By a verified traveler on Thu 09 May 2019

Points Of Interest

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Hotel Description

4-star boutique hotel near Diana Wortham Theatre

Downtown Asheville stay

A stay at this Downtown Asheville hotel places you steps from Diana Wortham Theatre and within a 5-minute walk of Thomas Wolfe Memorial. Biltmore Estate and Asheville Mall are also within 3 miles (5 km).

Boutique charm

A full-service spa, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A snack bar/deli, luggage storage, and concierge services are also on offer.

Free WiFi, kitchens

The 14 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include kitchens, washers/dryers, and flat-screen TVs with digital channels.

Luxury Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Luxury Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Windsor Boutique Hotel ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Windsor Boutique Hotel

Everyone (5) Couples (2)
5 out of 5
Everything about this hotel and the staff was outstanding!!!

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by Chelsea

Thank you so much for staying with us!

5 out of 5

A must place to stay!

The Winsor Boutique Hotel is hands down one of the best places I've had the pleasure to visit. I definitely look forward to staying there on every Asheville trip I plan. The Winsor makes you feel like you are staying in a well furnished home, while the suites have a full kitchen accommodated with every amenity you could desire. I am very glad I chose to stay there, and plan to in the future.

Posted by , from South Carolina on Jan 23, 2018

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Comment from Hotel Management

Jan 25, 2018 by Chelsea

Thank you for the wonderful review, we look forward to hosting your next trip to Asheville!

5 out of 5

Weekend away with my husband

We loved this hotel - so comfortable and nice to have the kitchen, living area and separate bedroom. So nice to spread out. Staff was very helpful and friendly. We would definitely stay here again - it was so convenient to everything downtown too.

Posted by , from Charleston, SC on Nov 25, 2017

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Comment from Hotel Management

Nov 28, 2017 by Chelsea

Thank you for this great review, Kristin!

5 out of 5

Great location, Great hotel, Great room

All around just the perfect place to stay in Asheville if you're looking to have quick access to everything in downtown and easily be able to get out around the area and explore as well. The hotel and rooms are beautiful. Perfect for families as well!

Posted by on Apr 18, 2017

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Comment from Hotel Management

Apr 25, 2017 by Chelsea

Thank you so much for your review! We are so happy to see that you enjoyed your stay and downtown Asheville. We hope to host your next visit!

5 out of 5

Most beautiful hotel ever!

Pros: See above
Cons: Not a big deal, and expected for a downtown hotel, but the parking was two short blocks away.
Location: Easy walking distance to wonderful restaurants and shops!
My one night stay, far too short, at the WIndsor Boutique Hotel in Ashville, NC was excellent. The hotel and room (suite) was truly beautiful. Every detail was fantastic! The decor, amenities, details, furnishings, and special touches were the best. The suite (302) was so beautifully decorated. I would live there! The original, or replenished wood floors were the perfect foundation for beautiful furniture, high end appliances in the kitchen, plush, plush bed, large walk-in closet with stacked, high-end washer and dryer, lovely bathroom with very nice personal items and more. The art gallery on the second floor was a nice touch. Everything, including the linens, the towels, the plush faux fur throw, the top of the line smart televisions (Yes, one in living room and one in bedroom, the guest robes, the guest slippers, abundant storage for clothing, the huge windows (with black-out shades in bedroom, location (in a great part of Downtown Ashville) with abundant restaurants and shops nearby, and helpful staff made this, far too short, stay a real pleasure. I hope to be a frequent guest of this hotel! I have traveled many places home and abroad and consider this the nicest hotel experience ever.

Posted by , from Tennessee on Jan 6, 2016

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Comment from Hotel Management

Feb 19, 2016 by William

What a fantastic review! We appreciate the level of detail you've provided. We are truly touched that this was the nicest hotel experience you've had. We do our very best to maintain that level of quality. We hope that you are able to visit us for a longer staff. You should take advantage of our weekly or monthly rates. Thank you again!

5 out of 5

Great hotel in downtown Asheville!

Pros: The design/decor is something I could only dream of having in my own home. Just beautiful!
Cons: Nothing really. It is very quiet at night and you can hear all noises. They have sound machines to borrow if you need them. I used an app on my iPad.
Location: Over Easy Cafe is two doors down and the breakfast is phenomenal! There are many nice shops and good food in walking distance.
My husband had no idea about this hotel that I had booked. When he walked in he was in AWE! The decor and layout of the suite is wonderful. He was not expecting the full kitchen and living area. And the washer and dryer were great for washing some clothes at the end of our trip! We felt very much at home for our stay in this boutique hotel. We will definitely return again.

Posted by , from North Florida on Jun 21, 2015

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Comment from Hotel Management

Sep 11, 2015 by William

Thank you for the great review! We are elated that your husband enjoyed our property as much as you did. We are glad you both felt right at home. We cannot wait for your return visit!

5 out of 5

Great hotel in center of town.

Hotel was fantastic. Great location w old styling. Room was like an apartment. Very spacious and comfortable.

Posted by , from mooresville on Mar 24, 2015

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Comment from Hotel Management

Sep 11, 2015 by William

Thank you for taking the time to review the Windsor. We hope you stay with us in the future!

About the The Windsor Boutique Hotel

Location 36 Broadway Street, Asheville, NC 28801

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. The Windsor Boutique Hotel offers its guests a full-service spa. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Windsor Boutique Hotel. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. This Beaux Arts Asheville hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Built in 1907
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Asheville Regional Airport (AVL) (23.8 km / 14.8 mi)
  • Parking: Free self parking

Room Amenities

The Windsor Boutique Hotel offers 14 accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations have separate living rooms and include queen sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, C & Co 828-575-9144. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk hours for this property vary from day to day. Guests arriving on the day of check-in must contact this property in advance to arrange check-in. Guests arriving outside of regular check-in hours will receive an email with special check-in instructions.

The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Windsor Boutique Hotel Asheville
  • Windsor Boutique Hotel
  • Windsor Boutique Asheville
  • Windsor Boutique
  • The Windsor Hotel Asheville
  • The Windsor Boutique Hotel Hotel
  • The Windsor Boutique Hotel Asheville
  • The Windsor Boutique Hotel Hotel Asheville

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.