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4.2 out of 5

"I loved it definitely loooking forward to staying again " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

3-star hotel in Arrowood

In shopping district

Your stay at this Arrowood hotel places you within 6 miles (10 km) of Carowinds Theme Park and Billy Graham Library. Charlotte Premium Outlets and United States Citizenship and Immigration Services office are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Free WiFi, sofa beds

The 126 guestrooms feature comforts like premium bedding and down comforters, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and flat-screen TVs with satellite channels.

Room, Multiple Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Charlotte/Arrowood ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Charlotte/Arrowood

Everyone (13) Couples (4) Family (8)
4 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 22, 2020 by Brandon Night Auditor

Thank you so much for taking the time to provide us with feedback about your recent stay here with us, we truly appreciate it! We hope to have you visit us again soon!

5 out of 5

Posted by on Jul 23, 2020

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Comment from Hotel Management

Jul 23, 2020 by Aaron Fendel AGM

Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5 out of 5
I loved it definitely loooking forward to staying again

Posted by , from Charlotte N.C. on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Aaron Fendel AGM

Dear L, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will be glad to host you again very soon.

5 out of 5
What I liked: I loved the layout of the room I didn't like that there was no microwave. .

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by Aaron Fendel AGM

Thank you for the great review of our hotel! We do have a microwave that is available 24 hours a day in our guest kitchen.We are sorry if that information was not relayed to you. We are glad that you enjoyed your stay and hope to see you again very soon.

4 out of 5
The property itself is nice, clean. The room is nice but the bathroom is so small cannot close the door. Other than that it was a good value.

Posted by , from Columbia sc on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by Aaron Fendel AGM

Dear Shannon, Thank you for the great review of our hotel! I am sorry that our bathrooms are on the smaller side. However, I am glad to see that it did not deter your overall stay with us and we hope to see you again very soon.

3 out of 5
room was not clean and it smelled of some one was smoking in the room bed linen was not clean floor needed vac.

Posted by , from Richmond, Va. on Mar 2, 2020

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Comment from Hotel Management

Mar 17, 2020 by Aaron Fendel AGM

Dear Joseph, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

5 out of 5
The Staff was the absolute best! The accommodations was superb! I will 1000% stay here again!

Posted by on Feb 19, 2020

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Comment from Hotel Management

Mar 17, 2020 by Aaron Fendel AGM

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4 out of 5
Staff was super friendly and extremely helpful. Very quick check-in.

Posted by on Dec 25, 2019

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4 out of 5
It was quiet. I wish there were more restaurants in walking distance but it’s fine. Also our bathroom door was too large and kept scraping the toilet seat every time we opened and closed the door. There was a small restaurant downstairs that provided room service according to the night staff, but no menu upstairs in the room which seemed a little off for a hotel stay. Other than that it was decent and I’d probably visit another Hyatt on vacation again.

Posted by on Nov 11, 2019

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5 out of 5
I like staying. Check in so easy. Staff wonderful

Posted by on Sep 1, 2019

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About the Hyatt Place Charlotte/Arrowood

Location 7900 Forest Point Blvd, Charlotte, NC 28273

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Restaurant
  • Bar/lounge

Property Features

Hyatt Place Charlotte/Arrowood offers its guests an outdoor pool and a fitness center. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Hyatt Place Charlotte/Arrowood also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Charlotte hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte-Douglas Intl. Airport (CLT) (16.5 km / 10.2 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Charlotte/Arrowood offers 126 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Charlotte/Arrowood
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Hotel Charlotte
  • Hyatt Charlotte
  • Charlotte Hyatt
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/arrowood Hotel Charlotte

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.