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4.2 out of 5

"Very nice and clean hotel that doesn't break the bank " More

By a verified traveler on Wed 01 Jun 2016

Hotel Description

3-star hotel near Northlake Mall

In suburbs

Stay at this Charlotte hotel and you'll be within 9 miles (15 km) of University of North Carolina at Charlotte and Concord Mills. Lake Norman is within 9 miles (15 km) and EpiCentre is within 12 miles (20 km).

Business services

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 112 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Other amenities include MP3 docks, room service, and premium bedding.

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$97* Per night/room Aug 29 - Aug 30

One King Accessible With Bath Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 5 Max

King Evolution Whirlpool Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

King Evolution

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Charlotte North ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte North

Everyone (5) Family (2)
5 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by Management

Thank you.

4 out of 5
As much as I paid for the room the breakfast should have been included

Posted by on May 5, 2019

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Comment from Hotel Management

May 16, 2019 by Management

I do apologize about that but at all Hilton Garden Inns we offer a full cooked to order and buffet at a cost however if you would like we do have packages that include breakfast right in the cost of the room.

2 out of 5
Staff was great...Property was good but beds base not so good.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 20, 2019 by Management

Thank you! Sorry that the beds were not to your liking.

5 out of 5
Very nice and clean hotel that doesn't break the bank

Posted by on Jun 1, 2016

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5 out of 5

Hotel close to charlotte

Very friendly staff. Pool was drained for renovation-disappointing. Breakfast was wonderful.

Posted by on Oct 1, 2015

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5 out of 5

A great place to stop on a long trip to FL

We have stopped at this hotel 6 times in 3 years. It's always consistently good. The pool is great to relax at after a long day of driving. Staff is friendly and helpful.

Posted by , from Erie PA on Aug 6, 2015

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2 out of 5

A bit disappointed

Pros: The pool was nice. The room was spacious
Cons: Employee courtesy and room cleanliness
The workers were nice enough but when we checked in they were just standing around talking at the front desk and when we walked up they looked at us like we had interrupted their conversation! The room only had 3 towels in it (which didnt make much sense to me) so we took a couple extra from the pool area when we went swimming. The room itself was nice but when we went to use the ice bucket the next day it was disgusting. Full of food or something from the last guest who had stayed. All in all, it was very disappointing for the price.

Posted by on Jul 31, 2015

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4 out of 5

The hot tub was clean, room was nice, very convenient to downtown.

Pros: Free breakfast, Close restaurants, Free Internet, easily accessible
Nice staff, great for shoppers, right off interstate77, I-85 close by.

Posted by on Sep 6, 2012

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5 out of 5

The staff was very good and helpful.

Pros: Quiet
The hotel is very nice and very comfortable. The beds were comfortable. The room was large.

Posted by , from Florida on Aug 9, 2011

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4 out of 5

The staff were all business and not friendly

This was a very nice hotel. The rooms were very spacious and clean. The pool was nice (minus the couple used band-aids near the pool), but the staff were robot like and not friendly, just cold and inpersonal.

Posted by on Aug 28, 2009

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About the Hilton Garden Inn Charlotte North

Location 9315 Statesville Rd, Charlotte, NC 28269

Property Features

Hilton Garden Inn Charlotte North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Charlotte North also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Charlotte hotel is smoke free.

  • 112 guestrooms or units
  • 5 levels
  • Built in 1999
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (21.9 km / 13.6 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Charlotte North offers 112 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Charlotte North
  • Hilton Garden Inn Hotel Charlotte North
  • Charlotte Hilton Garden Inn
  • Hilton Garden Inn Charlotte Uptown Hotel Charlotte
  • Hilton Garden Inn Charlotte North Hotel
  • Hilton Garden Inn Charlotte North Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.