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4.1 out of 5

"I choose to stay here since I had an early flight the next day and they have a shuttle service. I checked in giving them my car info. The next morning ... " More

By a verified traveler on Sat 02 Oct 2021

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Hotel Description

Hotel perfectly located for exploring Charlotte

City center stay

A stay at this Westerly Hills hotel places you within 3 miles (5 km) of Carolinas Aviation Museum and 6 miles (10 km) of Bryant Park. Billy Graham Library and Charlotte Regional Farmers Market are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 84 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$98* Per night/room Nov 10 - Nov 11

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Airport ratings based on 49 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Airport

Everyone (13) Couples (1) Family (4)
3 out of 5
I choose to stay here since I had an early flight the next day and they have a shuttle service. I checked in giving them my car info. The next morning I was told no, I can’t leave my car at the hotel and I would need to drive myself. I wish they had told me that the night before so I could plan a better. Thankfully the airport is close so I made my flight. I won’t make this mistake again.

Posted by , from MILWAUKEE on Oct 2, 2021

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Comment from Hotel Management

Oct 3, 2021 by Savi

We regret that you had to park your car at the airport but we are not a park and fly hotel due to daily arrivals of our guest that needs to park their cars overnight and if we were to do Park and Fly our daily guest will have no where to park. We do ask all our guest for their car information incase their is a emergency and the emergency crew need for us to have the cars move in the parking out to get their emergency vehicles in. Thank you for your understanding.

3 out of 5
the pull out couch did not have a mattress to sleep on. It was a cot only. No mattress in the room to place on it

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 26, 2021 by Savi

Thank you for letting us know about your stay, we appreciate the feed back and what to take this time to apologist for any inconvenient we might cause you. hope to iate

5 out of 5
No breakfast!! Paid for breakfast! Only had coffee & mini muffin or yogurt! Disappointed egg lover!

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 26, 2021 by Savi

We want to take this time to apologize for the disappointment we cause you. Sorry we are just serving individual package items during COVID..

5 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 1, 2021 by JR

Thank you for the feedback we very much appreciate it. We hope to see you again .

4 out of 5
Everything was great except the microwave did not work.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Feb 6, 2020 by J.Rosa

Thank you for the review, I am sorry to hear about the microwave not working. We apologize for that, as we are in the middle of updating the property and will address these issues. Again, thank you for your response as we strive to improve our guest experience. We hope to see you again.

4 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 17, 2020 by VB

Thank you for staying with us. We hope to see you again in the future.

5 out of 5
Check in was great! Staff very friendly and helpful.

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 1, 2019 by vb

Thank you for your stay with us. We are glad you had a wonderful experience. Please let us know when you are back in the area as we would love to have you.

5 out of 5
Very accommodating...snacks were easily available..

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 30, 2019 by VB

Thank you for selecting our hotel. Please let us know when you are back in the area as we would love to have you back!

5 out of 5

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 14, 2019 by vb

Hello. I see you scored us a 5 out of 5. We strive to be a 10. Would you be so kind and share with us anything we can improve on? Thank you

4 out of 5
Nice hotel. Really clean and the check in lady was really nice. Even recommended a place for us to eat breakfast if we didnt want continental, bit more a traditional southern breakfast.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Sep 30, 2019 by Vicki

We thank you for staying at our hotel during your trip to Charlotte. We are glad you enjoyed your stay. We look forward to having you again in the future.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Airport offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle (available on request) and an area shuttle are free. The business-friendly Comfort Suites Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Charlotte hotel is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Airport Hotel Charlotte
  • Comfort Suites Hotel Airport
  • Comfort Suites Airport Charlotte
  • Comfort Suites Airport Hotel
  • Comfort Suites Airport Charlotte
  • Comfort Suites Airport Hotel Charlotte
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.