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The Westin Resort & Spa, Cancun

4.0 star property
4-star beachfront hotel near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free cabanas, pool umbrellas
3 restaurants, breakfast served
On the beach, sun loungers, beach umbrellas, beach massages
Bar (on property)
Pillowtop beds, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪3 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area | LED TV

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 3487 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

  • 581 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

  • 617 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

  • 455 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

  • 581 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 582 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Lagoon View

  • 455 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Lagoon View

  • 455 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

  • 455 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and El Rey Ruins. Also, Delfines Beach is within 2 miles (3 km) and Aquaworld is within 6 miles (10 km).

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.2 miles
  • Delfines Beach - 3 min drive - 1.6 miles
  • El Rey Ruins - 5 min drive - 2.8 miles
  • Aquaworld - 6 min drive - 3.9 miles
  • La Isla Shopping Mall - 9 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

4-star beachfront hotel near Iberostar Cancun Golf Course
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

How close is The Westin Resort & Spa, Cancun to the airport?

The Westin Resort & Spa, Cancun is 7.4 mi (12-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on May 10, 2025 start from $97.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Resort & Spa, Cancun have an airport shuttle?

Airport shuttle services are not available at The Westin Resort & Spa, Cancun.

How close is The Westin Resort & Spa, Cancun to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Westin Resort & Spa, Cancun offer free breakfast?

The Westin Resort & Spa, Cancun does not offer free breakfast.

Is there a casino at The Westin Resort & Spa, Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Resort & Spa, Cancun?

This hotel offers free self parking.

Does The Westin Resort & Spa, Cancun have a pool?

The Westin Resort & Spa, Cancun features 4 outdoor pools and a children's pool.

Does The Westin Resort & Spa, Cancun have a restaurant?

Yes, there are 3 restaurants on site.

Does The Westin Resort & Spa, Cancun have a spa?

This hotel has a spa, which features aromatherapy, massages, and reflexology.

How close is The Westin Resort & Spa, Cancun to downtown Cancun?

The Westin Resort & Spa, Cancun is 4.2 mi away from Avenida Kukulkan.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 973 out of 1815 reviews
Rating 8 - Good. 445 out of 1815 reviews
Rating 6 - Okay. 204 out of 1815 reviews
Rating 4 - Poor. 90 out of 1815 reviews
Rating 2 - Terrible. 103 out of 1815 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vimalan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and all very smiling and very helpful and food is tasty We love to stay again
Stayed 1 night in Apr 2025

8/10 Good

Markeeta

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed the Westin. Staff were nice, pools and beach were beautiful and we enjoyed the food as well. Rooms need updating, specifically bathroom and sink area. Windows would not open on beach side. ☹️
Stayed 4 nights in Apr 2025

10/10 Excellent

Ilene Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We tried to get a massage, but we were not told you had to check in at another area. We waited long past our time only to find out my husband could not get one because he had skin cancer surgery 2 weeks prior. Nothing was told to us when we made the appointment. After an hour of waiting for them to decide that we couldn't get a massage I had had enough.
Stayed 5 nights in Apr 2025

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Beautiful facilities and the staff was very friendly and welcoming. A great place to stay to enjoy the beauty of the beach!
Stayed 5 nights in Feb 2025

10/10 Excellent

alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and several pools.
Stayed 1 night in Feb 2025

10/10 Excellent

Sally Karina

Stayed 2 nights in Jan 2025

8/10 Good

Lkhagvatsogt

Liked: Cleanliness, staff & service
Great location, Friendly stuff !
Stayed 3 nights in Jan 2025

10/10 Excellent

J Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 4 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Amenities
Staff is very good, well maintained property; great buffet breakfast. Thank you! Spa is wonderful but closes earlier than posted. Gym is spacious and well equipped. I loved walking out my patio to the lagoon area; I was hoping to be part of a Mayan ceremony but didn’t see anything going on near the kiva. I did my own yoga as I didn’t see any classes happening. We enjoyed our 3 night stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay

10/10 Excellent

MARCO URIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Nice pools
Stayed 2 nights in Jan 2025

6/10 Okay

Avrohom

Disliked: Staff & service, amenities
I have stayed at this hotel prior and had a great time. This time, the staff was really pushy and agressive when it came to selling timeshares. They tried to make you feel special by saying you have a peraonal concierge when in realiity there responsibility is to sell you on services or timeshares. I get thats how a hotel makes money, but i can't even tell you how many times i was approachedcbycthe hotel staff. They used tactics saying they have a gift for me by the concierge desk (mesh bag) or A coupon for a stwrbucks coffee to lure you in to a conversation. Once you get down to the desk they have to call someone for the gift and then sell to you when you wait. Too pushy amd agressive,.
Stayed 9 nights in Jan 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, amenities
Hotel was good, water was hot, but window painted closed. Restaurant, the one that looks like a tiki bar, is beautiful, but HOT and the food, especially the pizza is not good. Go elsewhere or order local cuisine, avoid their Italian.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice location for 1 more night but the hotel is very worn and the bed was very uncomfortable. Staff was super nice though and the food was good
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHAEL, BELLEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Niki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The staff were friendly and helpful.
Stayed 4 nights in Jan 2025

4/10 Poor

Joshua

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Basic

Great service in the restaurant by the pool. Place is a bit run down for a Westin property.
Stayed 1 night in Jan 2025

6/10 Okay

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining staff were top notch, very accommodating and always on the ball. The activities were fabulous
Stayed 6 nights in Jan 2025

10/10 Excellent

Peiyuan

Stayed 1 night in Jan 2025