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Very good!
81%
of guests recommend
4.2 out of 5
Travelocity Guest Rating
TripAdvisor Traveler Rating Based on 2940 reviews 4 out of 5

Get an overview of this hotelIn Cancun Hotel Zone, beach property with a full-service spa

With a stay at The Westin Resort & Spa Cancun in Cancun (Avenida Kukulkan), you'll be convenient to El Rey Ruins and Delfines Beach.

This 4-star resort is within close proximity of Wet n' Wild Cancun and Maya Cancun Museum.

Make yourself at home in one of the 379 air-conditioned rooms featuring minibars and LED televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Choose your room

Get an overview of this hotelIn Cancun Hotel Zone, beach property with a full-service spa

With a stay at The Westin Resort & Spa Cancun in Cancun (Avenida Kukulkan), you'll be convenient to El Rey Ruins and Delfines Beach.

This 4-star resort is within close proximity of Wet n' Wild Cancun and Maya Cancun Museum.

Make yourself at home in one of the 379 air-conditioned rooms featuring minibars and LED televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

The Westin Resort & Spa Cancun

Boulevard Kukulcan Km 20, Cancun, QROO 77500

Renovations & Closures

This property is undergoing renovations from 17 April 2017 to 31 March 2018 (completion date subject to change).

The property will be renovating from 01 September 2017 to 31 March 2018 (completion date subject to change). The following areas are affected:

  • One of the swimming pools
  • Bar/lounge
  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

All-Inclusive Details

Hotel Amenities

This property offers both all-inclusive and room-only rates. Meals and beverages at on-site dining establishments, taxes, and gratuities are included in all-inclusive rates.

The Heavenly Spa by Westin provides massage, body wraps and scrubs, and facials--as well as hair and nail care and waxing--and includes a Vichy shower, women's and men's saunas and steam rooms, and a relaxation lounge containing a 3.75-meter-diameter (13-foot) spa tub. The spa's fitness center (daily surcharge) contains free weights, weight machines, and cardio machines with televisions and headphones. A mirror-lined workout studio offers complimentary spinning, aerobics, and Pilates classes. A business center includes three computers with high-speed Internet connections (surcharge). The Westin Kids Club, located on the lagoon side of the property, offers indoor and outdoor activities for guests (ages 4-12). A traditional Mayan sauna, known as a temazcal, on the lagoon beach features heated volcanic stones, aromatic scents, and soothing music (surcharge). The hotel purifies its water. Opened in August 2006, the Westin Workout Powered by Reebok facility provides fitness opportunities for adult guests.

  • Poolside bar
  • Children's pool
  • Steam room
  • Sauna
  • Full-service spa
  • Spa tub
  • Free newspapers in lobby
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Bar/lounge
  • Meeting rooms 13
  • Conference space
  • Business center
  • Porter/bellhop
  • Express check-out
  • 24-hour front desk
  • Total number of rooms - 379
  • Multilingual staff
  • Safe-deposit box at front desk
  • Express check-in
  • Number of floors - 6
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
  • ATM/banking
  • Dry cleaning/laundry service
  • Elevator/lift
  • Tennis on site
  • Wedding services
  • Fitness facilities
  • Number of outdoor pools - 6
  • Free WiFi
  • Luggage storage
  • Children's club
  • Concierge services
  • Laundry facilities
  • Free valet parking
  • Garden
  • Terrace
  • Number of restaurants - 4
  • Free self parking
  • Outdoor tennis court
  • Spa services on site
  • Breakfast available (surcharge)

Family Friendly Amenities

  • Family Hotel
  • Number of outdoor pools - 6
  • Free WiFi
  • Children's pool
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Room Amenities

The Westin Resort & Spa Cancun offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Air conditioning
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Turndown service
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Desk
  • Iron/ironing board
  • Daily housekeeping
  • Pillowtop mattress
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • In-room massage available
  • LED TV

Where to Eat

Sunrise Bar - Located above Caribbean Sea beach. Open late morning to early evening for burgers, pizza, sandwiches, seafood, and Mexican specialties, tropical drinks. Sunset Bar - Caribbean and lagoon views. Open late morning to early evening for tropical drinks. Lobby Bar - Specializes in tequilas. Pool table. Television. Open late afternoon to late night.

El Palmar - Multi-level restaurant featuring recessed ceilings, plants, and small trees. Terrace seating. Mexican/Continental menu. Arrecifes Ristorante - Intimate dinner restaurant featuring Italian cuisine, seafood. Pianist nightly. Dress code: no shorts, athletic shoes. Sunset Grill - Open-air terrace with Caribbean Sea view. Lunch menu including ceviche bar, salads, sandwiches, burgers, pizza, pasta, steak, Mexican specialties. Dinner menu including ceviche bar, seafood stew, grilled steaks and fish. Sea & Stones - Located beside the beach under a traditional palapa, this restaurant offers unmatched views of Cancun and the ocean. Its unique concept allows guests to cook items to their desire on hot stones. Beverage specialties include sangrias and local cocktails. Open from midday until late evening. Brisa/Breeze - Located by the main pool. A wide variety of cocktails and snacks are available at this pool bar. Open from mid-morning until early evening.

Nearby Things to Do

This Cancun Westin features two beaches, one extending 400 meters (437 yards) along the Caribbean Sea and providing morning sun, and the other for afternoon sun extending 100 meters (109 yards) along Nichupte Lagoon, a large body of placid water fringed by mangrove forests lying between Cancún Island and the mainland.

Fresh-water swimming options comprise a 14-meter-square (45-ft) main pool and four triangular pools, two for children, arrayed along a 55-meter (180-ft) terrace. On the lagoon side, the resort features a terrace with a 21-by-5.25-meter (70-by-17-ft) pool cascading into a 7.5-by-6-meter (25-by-20-ft) pool; a sundeck; a deck shaded by trees; and five interlocking cool-water spa tubs on the beach.

Although swimming is not permitted in the lagoon, independent operators on the beach offer personal watercraft and parasailing. Other water sports are available at AquaWorld Marina on the lagoon 4 km (2.5 mi) away. Guests have complimentary use of two rooftop artificial-grass tennis courts during the day, with a surcharge for night play.

The recreational activities listed below are available either on site or near The Westin Resort & Spa Cancun; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Children and extra beds

  • Children are welcome.

Pets

  • Pets stay free

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 346 and MXN 390 for adults, MXN 176 and MXN 346 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Promotions

Sunsational Savings

Book a 4-night minimum stay in a "4th Night Free and USD 100 F&B Credit" rate plan and receive the following:

  • 4th night free, reflected at time of booking
  • USD 100 food and beverage credit per stay
  • Free upgrade to the next category

Full details at check-in. Food and beverage credit not applicable for breakfast. Offer cannot be combined with any other promotion. Restrictions may apply.

Free Wi-Fi Offer

Book a stay in an All Inclusive rate plan and receive complimentary in-room wireless Internet access during your stay.


Full details at check-in. Restrictions may apply.

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