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Suites Malecon Cancun

3.5-star property
Av. Bonampak Sm 6 M1 L1, Cancun, QROO 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 13 Travelocity Reviews

"This was my 4th time staying at Suites Malecon. Initial room had issues with cracking tiles on the balcony, management came up 5 minutes after my cal ... " More

By a verified traveler on Tue 17 Sep 2019

Points Of Interest

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Hotel Description

3.5-star hotel near Las Americas Cancun Mall, connected to a shopping center

Downtown Cancun stay

Within a 10-minute walk of this Downtown Cancun hotel, you'll find Plaza Las Americas and Dubai Palace Casino. Market 28 and Turtle Beach are also within 3 miles (5 km).

Dining, outdoor pool

This hotel features an outdoor pool, a fitness center, and a restaurant. Business travelers can take advantage of the free WiFi in public areas. A terrace, a garden, and a picnic area are also on offer.

Flat-screen TVs, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 64 guestrooms also offer room service and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are also available.

Economy Double Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$49* Per night/room Aug 17 - Aug 18

Standard Room, 1 King Bed, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Hot Tub, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms, Kitchen, Sea View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Suite, 3 Bedrooms, Kitchen, Ocean View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suites Malecon Cancun ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Suites Malecon Cancun

Everyone (10) Couples (1)
4 out of 5

Posted by on Jan 9, 2020

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5 out of 5

Posted by on Oct 24, 2019

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5 out of 5
This was my 4th time staying at Suites Malecon. Initial room had issues with cracking tiles on the balcony, management came up 5 minutes after my call to the front desk. They immediately moved me to another room. Thank you Pina for checking with me the very next morning to make sure that everything was okay with the new apartment. Janet, thank you for the incredible job you did keeping my apartment spotless! Daniel is the best bellhop in all of Cancun! Ana, you recognized my voice everytime I called the front desk! Eres mi familia cuando estoy en Cancun!! Cuidate, nos vemos pronto!!!

Posted by , from Seattle on Sep 17, 2019

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5 out of 5
My husband and I loved everything!! Our 11 year anniversary week stay was marvelous!

Posted by on Aug 22, 2019

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4 out of 5
The place was exactly as pictured, better even! The staff are both friendly and incredibly helpful. While the location isn't near the Hotel Zona, it is a mere bus ride or short cab ride away (bus is cheaper but cabs aren't that bad either)! That said, one will have all the relaxation they need while staying here by sitting on their patio or lounging at the pool side looking ahead! The area around the hotel itself is so convenient! There is plenty to eat, plenty of bars to see, a scenic pier and walkway, and even an entire mall! Beyond this, the only issue I had would be trouble with noise complaints and having guests over. All that said, breakfast everyday was tasty, well-made and a great way to start the day in Cancun. I felt completely safe at all times!

Posted by on Mar 19, 2019

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5 out of 5

Posted by on Feb 20, 2019

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5 out of 5
The place s great and big really good service and good location

Posted by on Jan 20, 2019

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5 out of 5

Posted by on Nov 22, 2018

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5 out of 5

Beautiful view and perfect location!

During our stay at Suites Malecon Cancún we took a taxi over to Playa Langosta and that trip made use realize how perfectly located the hotel was! All the staff were super helpful and sweet! At this hotel my boyfriend and I felt extremely safe and appreciated all the precautions taken by the hotel to ensure our safety. Not to mention it’s connected to Plaza Las Américas (a great shopping mall with an amazing food court). Overall I’d say my boyfriend and I plan on returning to Suites Malecón Cancún and we would highly recommend this hotel to our friends and anyone looking to be on the more relaxed/ convenient side of Cancún!

Posted by , from Florida on Aug 4, 2018

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5 out of 5
Perfect for the price. Friendly staff. Great place. Close to everything.

Posted by on Jul 24, 2018

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About the Suites Malecon Cancun

Location Av. Bonampak Sm 6 M1 L1, Cancun, QROO 77500

Property Features

There's a restaurant on site. WiFi is free in public spaces. Suites Malecon Cancun offers its guests an outdoor pool and a fitness center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Suites Malecon Cancun. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 64 guestrooms or units
  • 18 levels
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (16.4 km / 10.2 mi)

Room Amenities

Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 11:00 AM.

Suites Malecon Cancun has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Suites Malecon Cancun

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 120 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.