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Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).
This property features 5 restaurants, 3 outdoor pools, and a health club. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
Free WiFi, comfy beds
The 213 guestrooms feature free WiFi, Smart TVs with cable channels, and thoughtful touches like free minibar items and espresso makers. Pillowtop beds, iPod docks, and 24-hour room service are also available.
Aug 14, 2019 by Concierge
Dear guest, Thank you for sharing your honest score. Thank you again for your visit and we look forward to your next stay at Sandos Cancun! Best wishes, Martin Vazquez Web Concierge
Mar 26, 2019 by Fernando Sarmiento - Web Relations
Dear Gerri, Thank you for sharing your kind review. We are so glad to hear that you found our staff to be so accommodating and made you feel at home. It is always our goal to exceed guests expectations. Thank you again for your visit and we look forward to your next stay at Sandos Cancun! Best wishes,
Mar 30, 2019 by Fernando Sarmiento - Web Relations
Dear guest, Thank you for sharing your feedback. We are so glad to hear that you enjoyed yourself at our hotel for the most part and found our staff to be so accommodating and welcoming. Thank you again for your visit and we hope to have the opportunity to welcome you back at Sandos Cancun. Best regards,
Jan 1, 2019 by Web Relations
Dear guest, Thank you for sharing the details of your experience coming from your personal perspective. We are an Adults-Oriented resort, babies and chilren are allowed; however, our concept and activities are dedicated to adults. Your feedback is very important for us and we'll keep improving at our best. Once again, we appreciate your comments. Best Regards.
Jan 1, 2019 by Web Relations
Dear guest, Thank you for your feedback; we will share your comments to their respective head department as your feedback is a top priority for us. Best Regards.
Dec 10, 2018 by Web Relations
Dear guest, Thank you very much for your personal review. It is very meaningful to know your stay was a good one! Best Regards.
Sep 13, 2018 by Web Relations
Dear Marcos, Thank you very much for having shared with us some potos of your stay! It's meaningful for us to know your experience was a sepcial one. See you soon! Best Regards.
Aug 2, 2018 by Web Relations
Dear Seyfettin, Thank you for your comments and also for sharing the photos of your experience! Hopefully you will be back soon. Best regards.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Sandos Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancun All Inclusive, and enjoy amenities like a health club and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Sandos Cancun All Inclusive offers 213 air-conditioned accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.