Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach

Choose dates to view prices

Where to?

Dates

April 2026

May 2026

3 outdoor pools, pool umbrellas, sun loungers

5 restaurants, breakfast, lunch, dinner served; international cuisine

On the beach, white sand, free beach cabanas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Parking included
Free WiFi

Explore the area

Cancun, QROO

Place, Ballenas Beach
‪3 min walk‬
Place, Aquaworld
‪13 min walk‬
Place, La Isla Shopping Mall
‪3 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪25 min drive‬

Room options

Balcony Deluxe Room

Very good

Partial ocean view
452 sq ft
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Sandos Suite

Excellent

Partial ocean view
797 sq ft
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Laguna suite

Exceptional

Lagoon view
900 sq ft
1 bedroom
Sleeps 3
1 King Bed

Caribe Suite

Good

Sea view
1160 sq ft
2 bedrooms
Sleeps 6
2 Double Beds and 1 King Bed

Deluxe room

Very good

Partial ocean view
450 sq ft
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

Ballenas Beach - 3 min walk - 0.2 miles
Aquaworld - 13 min walk - 0.7 miles
Kukulcan Plaza Shopping Mall - 15 min walk - 0.8 miles
Hotel Zone Beaches - 2 min drive - 1.1 miles
La Isla Shopping Mall - 3 min drive - 1.6 miles

Getting around

Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

‪Nebbiolo - ‬2 min walk
‪Cafetto - ‬7 min walk
‪Club 91 Lounge - ‬9 min walk
‪Restaurante Zen - ‬7 min walk
‪JW Marriott Lobby Bar - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach

Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

There are 5 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

1 building

213 guestrooms or units

8 levels

5 dining venues

3 bars or lounges

6254 sq ft of conference space

581 sq m of conference space

Built in 1998

Nightclub

Deli

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Business facilities

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with free minibar items and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

2 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Breakfast included
All inclusive
Spa

$259 nightly

Apr 27 - Apr 28

Total with taxes and fees

Pool
Hot tub
Breakfast included
All inclusive

$348 nightly

May 3 - May 4

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Free self parking on site

Food and drink

3 bars/lounges
5 restaurants
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

3 outdoor pools
Beach volleyball
Beach yoga
Books
Designer stores
Evening entertainment
Fitness classes
Health club
Hot tub
Nightclub
Piano
Sauna
Shopping
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Entertainment

32-inch smart TV with cable channels
iPod dock

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Food and drink

24-hour room service
Dining table
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: MXN 79.20 per night
A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

Property Registration Number 005-007-006265/2025

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury

Cancun Luxury Experience Resort

Experience Resort

Experience Resort Cancun

Luxury Cancun Resort

Sandos Cancun Luxury Experience

Sandos Lifestyle Resort All Inclusive

Sandos Luxury Cancun

Sandos Luxury Experience

Sandos Luxury Experience Resort All Inclusive

Sandos Cancun Lifestyle

Sandos Luxury Resort All Inclusive

Sandos Luxury

Sandos Lifestyle

Sandos Cancun Luxury Resort All Inclusive

Sandos Cancun Lifestyle All Inclusive

Sandos Lifestyle All Inclusive

Sandos Cancun Luxury Experience Resort All Inclusive

dos Cancun Lifestyle Inclusiv

Frequently asked questions

How close is Sandos Cancún All Inclusive - Adults Only to the airport?

Sandos Cancún All Inclusive - Adults Only is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Apr 8, 2026 start from $385, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandos Cancún All Inclusive - Adults Only have an airport shuttle?

Sandos Cancún All Inclusive - Adults Only offers an airport shuttle.

How close is Sandos Cancún All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sandos Cancún All Inclusive - Adults Only offer free breakfast?

Sandos Cancún All Inclusive - Adults Only does not offer free breakfast.

Is there a casino at Sandos Cancún All Inclusive - Adults Only?

No, there is no casino at this property, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are nearby.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Sandos Cancún All Inclusive - Adults Only?

This property offers free self parking.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, garden views, and a beachfront location.

Does Sandos Cancún All Inclusive - Adults Only have a spa?

This property doesn't have a spa, but it does offer body wraps, sports massages, and reflexology.

How close is Sandos Cancún All Inclusive - Adults Only to downtown Cancun?

Sandos Cancún All Inclusive - Adults Only is 0.5 mi away from Avenida Kukulkan.

Sandos Cancún All Inclusive - Adults Only Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

10/10 Excellent

James

Feb 28, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff was great!! Fonzie,Carlos and Ferman made our stay Fabulous!!!!!

Stayed 5 nights in Feb 2026

8/10 Good

George

Traveled with partner

Feb 10, 2026

Yes

Stayed 3 nights in Feb 2026

10/10 Excellent

Celina Navarro de

Jan 11, 2026

Everything excellent

Stayed 5 nights in Jan 2026

10/10 Excellent

Mark William

Traveled with family

Jan 6, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room, pools, beach, food all amazing!

Stayed 4 nights in Dec 2025

10/10 Excellent

Jonathan

Traveled with family

Jan 6, 2026

Liked: Cleanliness, staff & service, amenities

We loved the hotel and entertainment team. Food was a bit disappointing at times, but the drinks and entertainment were great and the beach beautiful. My biggest suggestion for improvement is to take away some of the 'elite member' cabanas and put more sub beds for regular guests, as these were limited and the elite ones were mostly empty and they were trying to upsell all the time. The staff worked really hard and were on the whole amazing. We had a great time and the New Year's Eve event was the best we had experienced!

Stayed 6 nights in Dec 2025

10/10 Excellent

laura

Traveled with family

Jan 6, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My family of 6 adults stayed there for 5 days over New Years eve 2025. It was the resort's first year of being adult-only, and we felt they still had some kinks to work out. What was great was location, drinks, room sizes were huge, great New Year's eve party event, and good service. What could have been better: 1 pool (of 3) is in shade all day and another pool requires extra payment for a cabana; food should be better; our room had a leak in the bathroom all 5 days. Even though it is advertised as an "all inclusive" resort, they often ask for extra payments (through buying a bottle of booze) for 1 privilege or another.

Stayed 4 nights in Dec 2025

2/10 Terrible

KFIR

Jan 6, 2026

Stayed 4 nights in Jan 2026

6/10 Okay

Cheryl

Traveled with partner

Jan 5, 2026

Liked: Cleanliness, property conditions & facilities

The room was very nice. Half of the staff couldn't speak English so it was difficult at times. The food was AWFUL. For an all inclusive, the food should be its shining feature, but Sandos' food was really bad. Honestly, it was comparable to hospital food. We will never come back! It was NOT CHEAP. We had a king suite on the ocean, so it was $$ Most of the staff were very nice, except for all of their rules! You can't eat this here. You can't bring this there. This is our 3rd all inclusive and we've never been given all of these rules!

Stayed 7 nights in Dec 2025

6/10 Okay

Jenniffer

Traveled with partner

Jan 5, 2026

When we arrived we did not have a balcony room and I went to the front desk and was told that websites advertise the rooms differently and with their records we do not have a balcony. I asked if we could switch rooms and was told the rooms were full. I was told later by someone different the rooms were not full. There were just many inconsistent answers or parameters regarding the same issues. Overall ( for the price) good trip but just no accomodating misconceptions to improve small fixes that would have made the trip better for the expectations.

Stayed 5 nights in Dec 2025

8/10 Good

STEPHEN, East Greenwich

Jan 5, 2026

Stayed 4 nights in Dec 2025

10/10 Excellent

BURCIN

Traveled with partner

Jan 5, 2026

Liked: Cleanliness, amenities

Room was clean but there was a smell from humidity. Other than that everything was great, the restaurants were good, staff was helpful.

Stayed 8 nights in Dec 2025

10/10 Excellent

Chris

Traveled with partner

Jan 4, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had an amazing time hotel was amazing staff was very friendly and accommodating, for at restaurants delicious. The only negative was could not take a hot shower the whole time😔

Stayed 3 nights in Dec 2025

8/10 Good

Jessica Marie

Traveled with partner

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

When arriving to the hotel we had to get dropped off at the gate due to the guard having a convo with another employee instead of speaking with driver and letting us in. We then had to walk with our luggage all the way up. No one was there to open the door or welcome us in. No one offered to take our bags while we checked in. We then checked in but was given minimal information. The lady did not give us our room number so we went back to figure that out. Buffet was extremely small and limited on options. VERY LITTLE AMOUNT OF HISPANIC FOOD. More desserts than food options at buffet. We went to have dinner at the buffet when there was almost no one in there and our server never came to give us drinks. We walked to the bar and got our own drinks. She finally comes and noticed we already had drinks but never came back to refill our drinks. Servers take forever to come to the table to ask what you want to drink or take your order. Amazing service in habachi and amazing entertainment team. Older gentleman at the front desk was super nice and made sure everyone was aware of the activities and events. Restaurants had very little amount of food options as well.

Stayed 5 nights in Dec 2025

8/10 Good

Terri, Canoe

Traveled with family

Jan 4, 2026

Liked: Cleanliness

This is our 7th day at Sandos Cancun - Adults only, we've thoroughly enjoyed our stay. We frequent the Riviera often and have stayed at quite a few resorts both Family and Adults only, so we have a lot of previous experience to draw from. The 6 of us are in agreement that this resort is a solid 4 star. Here is a breakdown of the pros and cons of Sandos Cancun. Pros Staff/service - we have received excellent service from all of the staff. Every bar, restaurant, spa staff and the housekeeping has been consistently good. The staff is friendly and helpful with or without tipping. We do tip but we have observed that the staff provide other non-tipping guests with the same level of service. Room/bed - we are all in a Deluxe Room with a view of the pools, ocean and lagoon. The beds are California Kings and super comfortable. The A/C works great and we've been able to keep the room at the temperature we prefer. One misstep has been the bath towels, they were great the first 3 days but on the 4th day and since we've been given older, scratchy, slightly fraying towels. This has been a small disappointment but not worth complaining about. Room Service - this has been consistently good with a wait time of 30 mins on average, the food shows up cold but still good in flavour and decent portion size (typical of all-inclusive resorts). Location - the location is excellent for the price point. We normally prefer to stay closer to Puerto Morales or Akumal but those locations are a bit mor

Stayed 7 nights in Dec 2025

8/10 Good

Anastasia

Traveled with group

Jan 4, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was my first time traveling to Cancun and Sandos resorts was a good choice. The property and rooms were very clean, staff was amazing and friendly (except for two servers). Entertainment group did an amazing job putting on daily shows and parties - I don’t know how they did it but they really worked hard to keep the guests entertained! New Years Eve was very fun and we met some amazing friends!! Food options and quality can be improved. There were a few dishes that might have been dry or just not the freshest. Breakfast and dinner options were ok.

Stayed 5 nights in Dec 2025

10/10 Excellent

ERNESTO, Miami

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Perfect attention good animation and al place very clean, the Director of the hotel very nice and professional attention always very pending all guests

Stayed 7 nights in Dec 2025

8/10 Good

Autumn

Jan 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The housekeeping staff was quick and thorough. The restaurant staff was upbeat and sweet, always made sure we were getting the full benefit of the all-inclusive. The pools are amazing, three different levels with the lowest one having the interactive & party activities. The ballroom for the night parties was a bit small, however we made sure to be the life of the party. My fav restaurants were frattinis and st trop. Great experience, would potentially go somewhere that had more night life though.

Stayed 6 nights in Dec 2025

6/10 Okay

Tiffany

Traveled with family

Dec 31, 2025

Liked: Cleanliness

Disliked: Amenities

Overall, the experience was just ok. Good side-the staff is sweet and really want people to be happy, bar singers were good, and the beach is great. Bad side-rooms have very few outlets, food tries to be fancy and the final product is not great, entertainment at the pool is strange for lack of a better word, the pools have zero sun in the afternoon due to the building next door, Bar One needs more seating, most of the scheduled evening programs never happened. We did not use the spa, but the prices seem high.

Stayed 5 nights in Dec 2025

8/10 Good

Fan

Traveled with partner

Dec 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time in Cancun and I’m happy with this resort overall. The staffs are so friendly and nice. We really enjoyed our stay here. The only down side was that (I’m no foodie) but the dinner and lunch options are average, I found the breakfast was my favourite. Another thing worth to mention was that the flow and pressure of the shower is not ideal, it’s a personal preference but it was not strong. The chairs and seats are limited on the beach, we went out around 8am and they were all taken. Last but not least, if you getting the package do not take Flair Air, pay a little extra to avoid the stress at the Cancun airport. The airport experience is the worst among my travelling years. The airport transportation to the hotel was very convenient, there was a rep from the MTS at this hotel so we booked our trips through them very reliable, highly recommend.

Stayed 6 nights in Dec 2025

10/10 Excellent

Duane

Traveled with family

Dec 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent staff all around, clean, attentive and friendly.

Stayed 8 nights in Dec 2025

8/10 Good

Jay Ashish

Traveled with partner

Dec 30, 2025

Liked: Cleanliness

Great staff.. hospitable.. the building is old and small.. needs renovation.. lots of option for drinks.. very limited options in food.. the overall experience could be better.. small pools and limited lounge chairs.. Expedia booking gets an advantage of having included breakfast and lunch at A La Carte restaurant with sea view.

Stayed 5 nights in Dec 2025

4/10 Poor

Raymond, London

Dec 29, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Hotel is small, worn down, in need of top down renovation and was only about 50% capacity. Loud turbines for air conditioning at the hotel next door are constantly roaring - zero silence all week - entertainment was highly sexual and not very good. Pool music was good on day one - the rest of the week it was nothing but thumping and pounding repetitive music that you couldn’t really understand… The pounding got to be so bad that we actually left the pool area with headaches. Food was “ok” but far from good and well below the average level for Mexico (vacation regularly in Mexico) Two stars - definitely not returning.

Stayed 7 nights in Dec 2025

8/10 Good

Jason Shane

Dec 29, 2025

Stayed 5 nights in Dec 2025

8/10 Good

Stephanie

Dec 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2025

8/10 Good

Stephen

Traveled with partner

Dec 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was wonderful. The room was nice and clean. We spent the entire time on the beach so I cannot speak about the pools. The only downside was that about a third of the beach cabanas are broken and if you don't get there early you will not get a lounge chair

Stayed 5 nights in Dec 2025

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Sandos Cancún All Inclusive - Adults Only

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Reviews

Popular amenities

Explore the area

Room options

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Balcony Deluxe Room

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Sandos Suite

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Laguna suite

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Caribe Suite

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Deluxe room

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About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

Sandos Cancún All Inclusive - Adults Only

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Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

Very Good

8.6/10

8.6/10

8.0/10

8.0/10

Reviews

10/10 Excellent

James

James

8/10 Good

George

George

10/10 Excellent

Celina Navarro de

Celina Navarro de

10/10 Excellent

Mark William

Mark William

10/10 Excellent

Jonathan

Jonathan

10/10 Excellent

laura