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Sandos Cancún All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Delfines Beach

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Property video
On the beach, white sand, free beach cabanas, sun loungers
5 restaurants; breakfast, lunch, and dinner served
5 restaurants; breakfast, lunch, and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, La Isla Shopping Mall
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sandos Suite

Sandos Suite | Living area | 32-inch Smart TV with cable channels, TV, iPod dock

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1160 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe room

Deluxe room | Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.4 out of 10
Very good
(123 reviews)
  • Partial ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Ballenas Beach - 3 min walk - 0.2 miles
  • Aquaworld - 13 min walk - 0.7 miles
  • Hotel Zone Beaches - 3 min drive - 0.9 miles
  • La Isla Shopping Mall - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Zango - ‬1 min walk
  • ‪St. Trop - ‬4 min walk
  • ‪Cafetto - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

There are 5 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 3 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with free minibar items and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

How close is Sandos Cancún All Inclusive - Adults Only to the airport?

Sandos Cancún All Inclusive - Adults Only is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Jun 3, 2026 start from $266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandos Cancún All Inclusive - Adults Only have an airport shuttle?

Sandos Cancún All Inclusive - Adults Only offers an airport shuttle.

How close is Sandos Cancún All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sandos Cancún All Inclusive - Adults Only offer free breakfast?

Sandos Cancún All Inclusive - Adults Only does not offer free breakfast.

Is there a casino at Sandos Cancún All Inclusive - Adults Only?

No, there is no casino at this property, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are nearby.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Sandos Cancún All Inclusive - Adults Only?

This property offers free self parking.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, garden views, and a beachfront location.

Does Sandos Cancún All Inclusive - Adults Only have a spa?

This property doesn't have a spa, but it does offer deep-tissue massages, facials, and body treatments.

How close is Sandos Cancún All Inclusive - Adults Only to downtown Cancun?

Sandos Cancún All Inclusive - Adults Only is 0.5 mi away from Avenida Kukulkan.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 989 out of 2089 reviews
Rating 8 - Good. 502 out of 2089 reviews
Rating 6 - Okay. 348 out of 2089 reviews
Rating 4 - Poor. 133 out of 2089 reviews
Rating 2 - Terrible. 117 out of 2089 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Josie Denaga, Hanover Park

Liked: Cleanliness, staff & service
I’m sharing an honest review based on my 10 days stays. I chose this resort due to high ratings, but after my experience, I don’t understand how it scores near 5 stars—it feels more like a 3-star property. Cons: No assistance upon arrival. Food quality is below average: limited variety, repetitive fruit, tough beef, and lack of appealing options. Felt pressured by staff to leave positive reviews multiple times, which was uncomfortable and questionable. Buildings are outdated. Limited cabanas, must reserve early. Beach often had strong waves, making swimming difficult (not the resort’s fault). Pros: Staff are friendly, hardworking, and attentive. Room service and mini fridge restocking were good. Final Verdict: Despite great staff, the food quality, outdated facilities, and pressure for reviews were major downsides. I would NOT recommend this resort and would not return.
Stayed 10 nights in Nov 2024

10/10 Excellent

Andrea Nicole

Stayed 6 nights in Mar 2026

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the way around great!
Stayed 7 nights in Feb 2026

10/10 Excellent

Aline

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food, service and amenities were incredible. Best food we’ve had at an all inclusive. The staff were so friendly and accomodating. Going out of their way to make sure my proposal was perfect. Made us feel very welcomed. The only two things I didn’t like was people were allowed to smoke wherever they wanted. So for those of us that enjoy clean air, it was unfortunate. For the most part, this wasn’t an issue but there were times where it would be unpleasant. The other is not being able to book a few of the restaurants. It was a “first come first served” arrangement. Which was fair but in order to put your name down, you had to sit in front of the restaurant and wait (sometimes upwards of 2hrs). If you walked away or went to the bar, you would be skipped. All in all, it was by far the best all inclusive we have ever been to. Not crowded at all, plenty of seating at the beach and by the pool and staff were incredible. 5/5 experience.
Stayed 7 nights in Feb 2026

10/10 Excellent

ALEXANDER ROBERT GUENG PING

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and fhe air conditioners worked well. Karla and the entertainment crew was great. You have to stay for Friday Foam Party. As with any holidays there are always minor inconveniences, however the staff were quick to address our concerns and had the issue corrected immediately. The resort is a very good value for you money.
Stayed 7 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!! Fonzie,Carlos and Ferman made our stay Fabulous!!!!!
Stayed 5 nights in Feb 2026

8/10 Good

Susan Ann

Liked: Cleanliness
Yes
Stayed 11 nights in Feb 2026

10/10 Excellent

Seth Allen

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sandos Cancun was a 10/10 experience in all areas of the stay. Food was top notch, delicious & easy to access; lots of variety in styles of food each night &&& drinks at the bars were DELICIOUS, quick & refreshing! The room was always cleaned throughly, bed made, provided clean towels &&& the cleaning staff was very nice! The entertainment was EXCELLENT! The nightly shows & parties, the POOL PARTIES were our favorite! Everyone who worked at Sandos, from the gentleman who brought around pastries at St. Trop restaurant to the pool party host to DANIEL the best water aerobics instructor, everyone did their job so well & truly made our experience great! WE WILL GO BACK!
Stayed 7 nights in Feb 2026

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms clean, no seafood on menu, bit disappointed, main pools after 12 noon no sun cause of tall secrets building blocks all sun. Afternoon have to go to beach for sun. Other than that people great service great
Stayed 10 nights in Feb 2026

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Water was always hot when needed. Staff were very nice and helpful. Checking in and out was a breeze. The AC was great. This was our first visit to Sandos Cancun and was very enjoyable. Thank you.
Stayed 5 nights in Feb 2026

8/10 Good

Edgar

.
Stayed 5 nights in Feb 2026

8/10 Good

Amanda Lynn

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Overall: Very nice small hotel. One elevator was a little fussy so sometimes there was a long wait for that. The staff were all very nice. We didn’t have an issue with any of them. Daniel, Karla, Juan, and Alex were all great out by the pool area. Daniel was our cabana server, and he was amazing. He took good care of us and in return we did the same for him. The only real complaint about the hotel in general would be the temperature. In the restaurants it was hot. Humid and hot to the point we were sweating some of the time. When I come inside from being in the sun all day I’d like it to be cool inside so I can have a break from the heat. It seemed as though it was broken in the whole hotel or just on very low because even the elevators, hallways, etc. were warm. We did enough our stay. It was a nice hotel. Food: Buffet was hit or miss as they usually are. Some days better than others. The breakfast was probably the best part of it. We were disappointed that they didn’t have a big taco station daily with pico, guacamole, and chips. We would have liked to have had that on a daily basis. The outside #2 building with the menu options for breakfast/lunch was great. The fire baked pizzas were also really good but sometimes lacked topping options like mushrooms or onions. Basic stuff you would think they’d have. Not a big deal though. Their specialty restaurants were great. The best one being the Chinese one. It’s hard to get reservations for it though so book early.
Stayed 7 nights in Feb 2026

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The food there was a eight out of 10. The hotel was kept very clean. Enjoyed our stay. I feel that the pools need to be redone. Otherwise staff was exceptionally wonderful.
Stayed 6 nights in Feb 2026

10/10 Excellent

India

Liked: Cleanliness, property conditions & facilities
Quiet relaxing resort very clean staff very helpful
Stayed 4 nights in Feb 2026

10/10 Excellent

Timothy

Stayed 10 nights in Feb 2026

10/10 Excellent

graham paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious with two balconies and two bathrooms. The room was well presented and spotlessly clean. We found all staff to be very friendly and helpful, especially Carlos and Miguel at Bar Six.
Stayed 14 nights in Feb 2026

10/10 Excellent

Kelli

Stayed 4 nights in Feb 2026

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities
Room was clean and bed comfortable. Staff were wonderful, especially the staff in the concierge area. Gabriella, Carlos, Isa, Wilmer, Ricardo.
Stayed 14 nights in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good staff but some of them weren’t as good as I thought they should’ve been maybe it’s because I’m black. This occurred in the buffet when I asked one of the cooks a female for an omelette. She was very rude so I canceled and also some of the waiters I had to ask for Water or coffee instead of them asking me I had to ask them not all just some of them so I left a day early as far as the place itself it was very nice. Good amenities my room lost power for a couple hours. Don’t know why, but it’s a beautiful hotel resort I personally will not return there
Stayed 8 nights in Feb 2026

6/10 Okay

Adrian Badillo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Housekeeping 10, staff 6, pool 1, beach 10, food 3, staff kitchen beach beds 5
Stayed 8 nights in Feb 2026

6/10 Okay

Phillip Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Our overall experience at Sandos Cancun was okay. Starting with the positive aspects, the beach was beautiful and had bed gazebos available free of charge on a first-come, first-served basis. The staff were very friendly, and although the rooms were slightly dated, they were well kept. Housekeeping did a great job keeping the rooms clean, and the resort’s close proximity to the airport was a nice feature. Cons: The biggest downside was that the food was cold about 50% of the time. The resort next to Sandos blocked the sun around 3:30–4:00 p.m. at both the pools and the beach. On our second day, one of the elevators went out of service for a few days. The power also went out twice, and the resort appeared to have minimal backup generators.
Stayed 7 nights in Feb 2026

8/10 Good

Matthew

Stayed 7 nights in Feb 2026

2/10 Terrible

Jeffrey

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is the second time we have stayed at Sandos. We were hopeful that this stay would have been better. The resort is in need of renovations. Elevators broken!!! Air conditioners needed to be serviced. Food was AWFUL AGAIN!!! Most gym equipment was broken, one treadmill!!! The staff is very friendly and helpful, and the resort is in a perfect area, only 20 minutes from the airport. We will NOT BE RETURNING!!!!
Stayed 6 nights in Feb 2026

8/10 Good

Pedram

Stayed 7 nights in Dec 2025

8/10 Good

Annemarie

Traveled with family
Liked: Cleanliness
Clean room and throughout the hotel, friendly attentive staff and the best spa experience! At the time of our stay only one elevator of two was working so that increased wait time during busy times like dinner.
Stayed 4 nights in Feb 2026