Paradisus Cancún – All Inclusive

4.5 star property
4.5-star beachfront property near Museo Maya Trailhead

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Junior Suite Ocean View | Beach/ocean view
9 restaurants, breakfast, lunch, dinner served; international cuisine
4 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪5 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun Interactive Aquarium
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)
  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Sunset View

7.4 out of 10
Good
(113 reviews)
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View

8.2 out of 10
Very good
(38 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Junior Suite Sunset View

8.0 out of 10
Very good
(7 reviews)
  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Premium Master Suite Sunset View

  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)
  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Grand Junior Suite Ocean View

8.6 out of 10
Excellent
(65 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Concierge Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite - Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite - Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Museo Maya Trailhead and Luxury Avenue Shopping Mall. El Rey Ruins and La Isla Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Aquaworld - 5 min walk - 0.3 miles
  • Delfines Beach - 4 min drive - 2.4 miles
  • El Rey Ruins - 5 min drive - 2.9 miles
  • La Isla Shopping Mall - 5 min drive - 2.5 miles
  • Cancun Interactive Aquarium - 5 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Coyote Loco - ‬11 min walk
  • ‪Fred's House - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬1 min walk
  • ‪Chambao - ‬8 min walk

About this property

Paradisus Cancún – All Inclusive

4.5-star beachfront property near Museo Maya Trailhead
Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 4.5-star Cancun property is smoke free.

  • 656 guestrooms or units
  • 7 levels
  • 5 buildings
  • 9 dining venues
  • 7 bars or lounges
  • Meeting rooms
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus Cancún – All Inclusive offers 656 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from June 2 2025 to March 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

How close is Paradisus Cancún – All Inclusive to the airport?

Paradisus Cancún – All Inclusive is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Paradisus Cancún – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Paradisus Cancún – All Inclusive.

How close is Paradisus Cancún – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Paradisus Cancún – All Inclusive offer free breakfast?

Paradisus Cancún – All Inclusive does not offer free breakfast.

Is there a casino at Paradisus Cancún – All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (19-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Paradisus Cancún – All Inclusive?

This property offers free self parking.

Does Paradisus Cancún – All Inclusive have a pool?

Paradisus Cancún – All Inclusive features 4 outdoor pools and a children's pool.

Does Paradisus Cancún – All Inclusive have a restaurant?

There are 9 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Paradisus Cancún – All Inclusive have a spa?

Pamper yourself with a day at YHI Spa, where you can enjoy facials, deep-tissue massages, and mani/pedis.

How close is Paradisus Cancún – All Inclusive to downtown Cancun?

Paradisus Cancún – All Inclusive is 1.1 mi away from Avenida Kukulkan.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1444 out of 2737 reviews
Rating 8 - Good. 548 out of 2737 reviews
Rating 6 - Okay. 327 out of 2737 reviews
Rating 4 - Poor. 196 out of 2737 reviews
Rating 2 - Terrible. 222 out of 2737 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geovanny

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

Ivan Chen-Yuan, TORONTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience at Paradisus Cancun during the shoulder season. Fantastic weather, beach, and atmosphere! Dining options were incredible every day with fresh, tasty dishes made fresh from the kitchen to table. Highly recommend the Blue Agave, Aqua Marine, Flora, and Lemon Fish restaurants which were all included in the all-inclusive package. The resort staff were chill, accommodating, and just easy to communicate with. They were not pushy at all. Shows and activities were fun for the whole family and the entertainers worked so hard to every night. Even the rooms were somewhat dated, they were clean with comfortable beds and well-stocked everyday with supplies. I am looking forward to what renovation updates are in store to an already uniquely designed space! Keep up the great work and look forward to our next visit and stay!
Stayed 5 nights in Apr 2025

8/10 Good

Sagar, Philadelphia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

LaToya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT PARADISUS CANCÚN. I read all the reviews and decided to take a chance and regret it. FAR FROM LUXURY. 3 star at best. Everything seemed great when I checked in until i got to my room to find roaches (the brown house roach - not an outdoor insect). I took pics/video to show front desk staff. The front desk supervisor, David, seemed annoyed when brought to his attention and refused to take a look at the pics. When he wanted to put us in the room right next door, we refused and asked to be placed on a different floor. He became visibly frustrated and keep asking why wouldn’t we stay in the room he suggested. Multiple times i had to say “because I’m not comfortable”. He kept saying the room is fine because it has been cleaned. I kept reminding him they thought the first room was fine/cleaned and it wasn’t. So after going back and forth another employee, Ceci, said she would help us. After a few hours, she found us another room on the 5th floor. This room smelled like they just exterminated so for the first hour n the room, I had to leave patio door and room door open to get the smell out. The room was VERY old and outdated, and didn’t have the same amenities as the first room but because we were tired of going back and forth with the supervisor and taking hours to get settled in, we decided to just tough it out. Food - the buffet restaurant food was “just ok”. Just tasty enough to fill the void. Customer service - TERRIBLE. Most staff don’t like their job
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajiv

Stayed 5 nights in Mar 2025

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super staff

Very nice place, great food, terrific staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the resort and all of the amenities and the tentativeness of the staff were top tier!
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie

Traveled with family and small children
Overall, the property was nice, although I don't know that we'd go back. The lobby was gorgeous and it had a great beach; however, the rooms definitely need some updating. We ended up changing rooms three times because of various issues - shower not working, sink not draining, tub leaking, etc. Also, the outlets in the room were touch and go. Most didn't work, and we ended up relying on the bathroom outlet to charge everything as that was the only ones that worked. The kids pool was great and ended up spending most days there as the main pool was so deep. To get to the swim up bar, you had to basically stand on your tiptoes or swim there. - there was literally no shallow end unless you were at the actual swim up bar.
Stayed 6 nights in Mar 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Mar 2025

10/10 Excellent

Griselis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

chidera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Eduvijis Granillo

Stayed 5 nights in Mar 2025

8/10 Good

Hadi

Stayed 5 nights in Mar 2025

10/10 Excellent

Ana Milena Collazos

Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful people, beautiful location
Stayed 5 nights in Mar 2025

10/10 Excellent

Maria Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Clean. Lots of dining options. Hardly any wait.
Stayed 5 nights in Mar 2025

10/10 Excellent

Estrella Garcia

Stayed 3 nights in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was Wonderful and staff was Excellent
Stayed 5 nights in Mar 2025

4/10 Poor

Lilly Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was amazing staff was friendly but food was terrible
Stayed 5 nights in Mar 2025

10/10 Excellent

Serhii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little worried we wouldn’t like this hotel because of the bad reviews it had but took the risk anyways and it was definitely worth it. From the moment you enter the property, everything looks amazing. They help you with baggage and get you to your room as soon as possible. It’s very clean and calm. Very beautiful inside and out. The beach is gorgeous and the food is delicious. You have many options and they even serve you by the poolside. Would definitely go again!

10/10 Excellent

Juan Josue

Stayed 4 nights in Mar 2025

10/10 Excellent

Zeyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and working hard. Limited staff
Stayed 4 nights in Mar 2025

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025