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Oasis Palm - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

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Photo gallery for Oasis Palm - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Children's activities
Exterior
Restaurant
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

View in a map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Playa Tortugas
    ‪11 min walk‬
  • Place, Tortuga Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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AVA Resort All Oceanfront - All Inclusive

Cancun
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 570 reviews
$503 nightly
The price is $503
Sep 29 - Sep 30
Total with taxes and fees
AVA Resort All Oceanfront - All Inclusive

About the neighborhood

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Playa Tortugas. Escénica Tower and Teatro de Cancún are also within half a mile (1 km).

What's nearby

  • Langosta Beach - 8 min walk - 0.5 miles
  • Playa Tortugas - 11 min walk - 0.6 miles
  • Tortuga Beach - 2 min drive - 1.3 miles
  • Las Perlas Beach - 3 min drive - 1.8 miles
  • La Isla Shopping Mall - 11 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪La Trattoria - ‬4 min walk
  • ‪The White Box Gastrobar - ‬2 min walk
  • ‪La Palapa - ‬4 min walk

About this property

Oasis Palm - All Inclusive

4-star beachfront property near Langosta Beach
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

On the beach, white sand, sun loungers, beach towels

Grand Oasis Palm - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.4 out of 5, 1,019 reviews
$211 nightly
The price is $260
Sep 29 - Sep 30
Total with taxes and fees
Grand Oasis Palm - All Inclusive

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Oasis Palm - All Inclusive to the airport?

Oasis Palm - All Inclusive is 13.5 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Oasis Palm - All Inclusive?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Oasis Palm - All Inclusive on Sep 29, 2025 start from $195.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oasis Palm - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Oasis Palm - All Inclusive.

How close is Oasis Palm - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Oasis Palm - All Inclusive offer free breakfast?

Oasis Palm - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Oasis Palm - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are nearby.

What time is check-in at Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Oasis Palm - All Inclusive?

This property offers free self parking and valet parking.

Does Oasis Palm - All Inclusive have a pool?

Oasis Palm - All Inclusive features an outdoor pool and a children's pool.

Does Oasis Palm - All Inclusive have a restaurant?

Yes, there is a restaurant on site.

Does Oasis Palm - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy mani/pedis, facials, and body treatments.

How close is Oasis Palm - All Inclusive to downtown Cancun?

Oasis Palm - All Inclusive is 3.3 mi away from Avenida Kukulkan.

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1008 reviews
Rating 8 - Good. 212 out of 1008 reviews
Rating 6 - Okay. 178 out of 1008 reviews
Rating 4 - Poor. 136 out of 1008 reviews
Rating 2 - Terrible. 180 out of 1008 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Beatriz Antonia Jaen

Traveled with family
Liked: Amenities
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
Stayed 2 nights in Jun 2025

6/10 Okay

Jaxon

Traveled with family
I need always to make a long queue to order drinks at the bar near the beach. Room cleaning was not proactively done the fiurst 3 days. Only after complaining they responded quicker and make it better
Stayed 4 nights in Jun 2025

8/10 Good

Heidy Socorro

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the kid gaming area and the different variety of kid pools, but overall I wish they had better food selections. The room was up to date and clean. Great hotel for families!
Stayed 4 nights in Jun 2025

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a terrible experience. The property has aged badly, and they don’t seem to put much effort into keeping it clean. We had to try three different rooms because they all had mold—so much so that after checking the third room, the front desk employee admitted they were all in the same condition. Common areas were left dirty overnight. They also had live music every night that went on late into the night. The resort is advertised as family-friendly, but it’s hard to get any sleep with young kids when loud music is playing so late. The buffet area was dirty, and the employees used questionable procedures to restock and keep the food fresh. This is definitely a property that saw better days a few decades ago. If all you care about is price, this might work for you—but if you want a clean, quiet, relaxing, and safe place, don’t bother. We ended up checking out four days early because we tried to speak with management about our concerns, and they simply didn’t care.
Stayed 7 nights in Jun 2025

6/10 Okay

Lissette

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. We were here in 2016 and it was ok, so I thought we could give it another chance. Immediately as soon as I checked in, I got pulled to the side and pressured for a 90min breakfast to learn more about the hotels, I said no and she kept insisting, after 10mins of back and forth we kept saying no and she just let us go. Back in 2016 and now, this is the only hotel that I have been at that they try to pressure you to do things instead of letting you enjoy your vacation. Then, the towels and sheets were stained in our room and had to request for them to be changed. Two days laters more stained towels. The shower water was cold and was told to get the hot water running I need to turn the cold water all the way, slightly turn the hot water and then turn on the hot water from the sink. Had to do that everyday to get hot water in the shower. The good food was in The Agave, La Hacienda, and Cocoa. The waiters In these locations were very kind. Tony was the most genuine waiter. There is not enough seating near the pools, so if you plan on having a pool day wake up early and find your chairs. I will say that the beach was clear, no seaweed, no waves, very calm and beautiful. My kids really enjoyed being in the water. Also, the time I did need things, front desk helped and later called back to confirm that we did get the clean towels and if the water was fixed. All in all I won’t be coming here again.
Stayed 4 nights in Jun 2025

4/10 Poor

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
It’s ok the food ok but the rooms need to be remodeled and honestly boring no music it was very boring drinks were terrible!! Tasted like antiseptic
Stayed 5 nights in Jun 2025

4/10 Poor

Nildreys

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the hotel, the room was dirty, the food wasn't good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo fue muy bueno y nos trataron excelente
Stayed 8 nights in May 2025

2/10 Terrible

Grecia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please please do not stay here. Go somewhere descent. The food gave us e-coli and two staff members we're very rude. One was absolutely crass. The other completely ignored me and walked away. The hotel manager didn't do anything to fix the problem or make up for it.
Stayed 7 nights in May 2025

8/10 Good

Karla Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
people friendly
Stayed 6 nights in May 2025

10/10 Excellent

Abraham

Liked: Amenities
Disliked: Cleanliness
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
Stayed 5 nights in May 2025

4/10 Poor

ADOLFO

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn`t like the bad attitude of the cleaning and restaurant staff!! very rude. The air conditioning doesn`t work in several areas, most importantly restaurants. Eating and sweating constantly makes the food unenjoyable. The food is sometimes good, but onthe last day I got sick to my stomach. I came home and still have severe diarrhea. We`ll never go to Oasis again. XXXXXXXXXXX
Stayed 4 nights in May 2025

4/10 Poor

Chantel

Stayed 4 nights in May 2025

10/10 Excellent

Abdulrahman M, Ozone park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in May 2025

2/10 Terrible

Theresa

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2025

2/10 Terrible

Tetiana

Disliked: Cleanliness, property conditions & facilities
- Check in took w Our first room was dirty, had brown stains on the bedding and curtains. The smell of moist and mold was bad, I tried not to breathe deeply.
Stayed 8 nights in May 2025

8/10 Good

Miguel, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025

10/10 Excellent

Borko, Lewes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good for money, there is probable more fancy all inclusive but this is good for price. Room are little old but don't smell bad or something and hygienes is good so will recommend is fun for kids. Has many restaurants to change feel like in small town
Stayed 6 nights in May 2025

2/10 Terrible

Argenis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more food options
Stayed 1 night in May 2025

6/10 Okay

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Too crowded, but it was a good option. good beach site and nice view of cancun
Stayed 2 nights in Apr 2025

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, amenities
Need to do a better job with checking in. 2 hours waiting in line to check in to room.
Stayed 3 nights in Apr 2025

2/10 Terrible

KATHRYN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

KATHRYN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the girls in the coffee shop, I have never been more discriminated against, ignored and disrespected as a person, let alone a paying customer. I have traveled through several countries and a variety of resorts and have never written a bad review….this resort changed all that. Food preparation/serving was not safe. Black mold in the bathrooms. Cleaning….instead of replacing dirty towels, housekeeping just took them. Each day. 1 bottle of water is supposed to be provided/restocked…nope, just took everything….except the glass which was dirty and had used q-tips and cotton swab in it…that they left. Toilet didn’t work…they did fix that in a timely manner. Only 1 bartender for the entire beach area and pools. We got 1 night at a restaurant and that was it. Buffet for the rest of the time. We were outright ignored when getting service and disrespected. An attitude came even though we said please and thank you for everything. Doors were closed right in front of us as we walked up to them. I was so excited to visit Mexico as it was my first time and have heard great things from friends who have gone there and friends that live there. The experience at this hotel… Travelocity should seriously question their relationship with this vendor. The first comment out of client concierge’s mouth was “well, I hope next time you stay at the Sens side.” No welcome no hello. I tried everyday there to start fresh, always said please and thank you, smiled, etc. onl
Stayed 3 nights in Apr 2025

2/10 Terrible

Sandra Ribeiro, Framingham

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
Stayed 4 nights in Apr 2025

4/10 Poor

Behije

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service very bad there was not many employee for restaurants we had to wait in a long line to eat.
Stayed 5 nights in Apr 2025