Oasis Palm - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

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Photo gallery for Oasis Palm - All Inclusive

Indoor wedding
Indoor wedding
Children's activities
Exterior
1 bedroom, blackout drapes, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪8 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Playa Tortugas. Escénica Tower and Teatro de Cancún are also within half a mile (1 km).

What's nearby

  • Langosta Beach - 8 min walk - 0.5 miles
  • Playa Tortugas - 11 min walk - 0.6 miles
  • Tortuga Beach - 2 min drive - 1.3 miles
  • Las Perlas Beach - 3 min drive - 1.8 miles
  • La Isla Shopping Mall - 11 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Oasis Palm - All Inclusive

4-star beachfront property near Langosta Beach
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
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Palm Oasis
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Oasis Palm Beach Cancun
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Frequently asked questions

How close is Oasis Palm - All Inclusive to the airport?

Oasis Palm - All Inclusive is 13.5 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Oasis Palm - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Oasis Palm - All Inclusive.

How close is Oasis Palm - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Oasis Palm - All Inclusive offer free breakfast?

Oasis Palm - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Oasis Palm - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are nearby.

What time is check-in at Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Oasis Palm - All Inclusive?

This property offers free self parking and valet parking.

Does Oasis Palm - All Inclusive have a pool?

Oasis Palm - All Inclusive features an outdoor pool and a children's pool.

Does Oasis Palm - All Inclusive have a restaurant?

Yes, there is a restaurant on site.

Does Oasis Palm - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy facials, mani/pedis, and massages.

How close is Oasis Palm - All Inclusive to downtown Cancun?

Oasis Palm - All Inclusive is 3.3 mi away from Avenida Kukulkan.

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 183 out of 1005 reviews
Rating 4 - Poor. 136 out of 1005 reviews
Rating 2 - Terrible. 182 out of 1005 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Chantel

Stayed 4 nights in May 2025

2/10 Terrible

KATHRYN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

KATHRYN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the girls in the coffee shop, I have never been more discriminated against, ignored and disrespected as a person, let alone a paying customer. I have traveled through several countries and a variety of resorts and have never written a bad review….this resort changed all that. Food preparation/serving was not safe. Black mold in the bathrooms. Cleaning….instead of replacing dirty towels, housekeeping just took them. Each day. 1 bottle of water is supposed to be provided/restocked…nope, just took everything….except the glass which was dirty and had used q-tips and cotton swab in it…that they left. Toilet didn’t work…they did fix that in a timely manner. Only 1 bartender for the entire beach area and pools. We got 1 night at a restaurant and that was it. Buffet for the rest of the time. We were outright ignored when getting service and disrespected. An attitude came even though we said please and thank you for everything. Doors were closed right in front of us as we walked up to them. I was so excited to visit Mexico as it was my first time and have heard great things from friends who have gone there and friends that live there. The experience at this hotel… Travelocity should seriously question their relationship with this vendor. The first comment out of client concierge’s mouth was “well, I hope next time you stay at the Sens side.” No welcome no hello. I tried everyday there to start fresh, always said please and thank you, smiled, etc. onl
Stayed 3 nights in Apr 2025

10/10 Excellent

Angel Salvador

Stayed 3 nights in Mar 2025

6/10 Okay

Emilija

Traveled with family and small children
Disliked: Cleanliness
Rooms were dirty and stinky!
Stayed 7 nights in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Feb 2025

4/10 Poor

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Imad Awny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Very family friendly and lots for all members to do.
Stayed 4 nights in Mar 2025

4/10 Poor

Stacey

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the Oasis Palm gave you access to very little. You needed to upgrade to the Grand Oasis Palm to really have an enjoyable experience and have access to the amenities.
Stayed 8 nights in Mar 2025

2/10 Terrible

MEGAN

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The rooms were clean and nice. The staff was the worst from the minute we arrived until we left.
Stayed 2 nights in Mar 2025

4/10 Poor

ricardo

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My bad with money and cell phone was stolen at the pool area so be careful if u guys go not safe for belonging . But they have great food options
Stayed 4 nights in Mar 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Too many screaming kids in hall echoing and doors slamming !!
Stayed 1 night in Mar 2025

10/10 Excellent

Celia

I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
Stayed 3 nights in Mar 2025

2/10 Terrible

Luiz Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Very crazy traveling !
Stayed 5 nights in Feb 2025

10/10 Excellent

Abdassamad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families with small kids
Stayed 17 nights in Feb 2025

6/10 Okay

Troy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
Stayed 1 night in Feb 2025

4/10 Poor

Veronica, Petaluma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff will extremely nice and engaging. My overall experience was very pleasant
Stayed 5 nights in Feb 2025

10/10 Excellent

Leonid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the beach. Always calm. Great for kids and adult who does not like waves
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 5 nights in Feb 2025

2/10 Terrible

Rachel

Traveled with group
Disliked: Amenities
BEWARE. READ b4 looking at pics and booking. This oasis palm is attached to Sens which is not included in this hotel. Meaning that access to the 7 advertised is not included. So yes you will be sitting next to a hotel bar you can't use without the Sens bracelet. This is false advertising. All the nice restaurants you see in the pics and web cost extra. Download their app first and look. The 2 buffets included are without a doubt terrible. We spoke to many guests and not one found it acceptable. Disgusting. And I am not a foodie. I do not care about food nor get excited. But palatable food is required. One item of the entire stay was good. This place is a joke. Book oasis palm and you get the ghetto side of the hotel.
Stayed 3 nights in Feb 2025

2/10 Terrible

Patricia, Tampa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing ! The property is Horrible and needs a lot of update ! Rooms are dirty and old really bad maintained, not for the price at all If I could give 0 star I will This is the worst hotel I have ever stay in my life
Stayed 3 nights in Feb 2025

10/10 Excellent

Oleksii

Stayed 10 nights in Feb 2025