2/10 Terrible
JUAN
Jun 20, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a terrible experience. The property has aged badly, and they don’t seem to put much effort into keeping it clean. We had to try three different rooms because they all had mold—so much so that after checking the third room, the front desk employee admitted they were all in the same condition.
Common areas were left dirty overnight. They also had live music every night that went on late into the night. The resort is advertised as family-friendly, but it’s hard to get any sleep with young kids when loud music is playing so late.
The buffet area was dirty, and the employees used questionable procedures to restock and keep the food fresh.
This is definitely a property that saw better days a few decades ago. If all you care about is price, this might work for you—but if you want a clean, quiet, relaxing, and safe place, don’t bother.
We ended up checking out four days early because we tried to speak with management about our concerns, and they simply didn’t care.
JUAN
Stayed 7 nights in Jun 2025