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Hotel Description

3.5-star beachfront property near Tortuga Beach

On the beach

Within a 10-minute walk of this Zona Hotelera property, you'll find Cancun Interactive Aquarium and La Isla Shopping Mall. Cancun Convention Center and Chac Mool Beach are also within 2 miles (3 km).

All-inclusive

This smoke-free property includes 4 restaurants, an outdoor pool, and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Unwind with a drink at one of the 3 bars/lounges and enjoy the free buffet breakfast each morning.

Free WiFi, flat-screen TVs

The 679 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like minibars (stocked with some free items) and espresso makers. Other amenities include 24-hour room service, rainfall showerheads, and hair dryers.

Superior Deluxe Sunset View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Melody Maker Swim Out Beach Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Melody Maker Beach Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View Terrace Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Deluxe Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Deluxe Lagoon View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Melody Maker Cancun - All Inclusive ratings based on 23 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Melody Maker Cancun - All Inclusive

Everyone (14) Couples (3) Family (3)
3 out of 5
The staff was friendly and helpful. Property was clean.

Posted by , from Houston on Mar 17, 2020

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Comment from Hotel Management

Mar 21, 2020 by Guest Service MMC

Hi Bswirv! Thank you for letting us be your host, your review is very important for us. We would love to welcome you back soon. Thank you!

5 out of 5
The excellent staff was key to an enjoyable stay. You couldn’t ask for a better stretch of beach in the entire area.

Posted by , from Auburn Hills MI on Mar 2, 2020

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Comment from Hotel Management

Mar 14, 2020 by Guest Service MMC

Hi TODDM! Thank you for letting us be your host, your review is important for us. We feel happy to see that you enjoyed your stay with us. We would love to welcome you back soon and pamper you again. Thank you!

2 out of 5
Plan delayed. Going then couldn’t land was in an holding pattern

Posted by on Feb 25, 2020

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Comment from Hotel Management

Mar 6, 2020 by Guest Service MMC

Hi! Thank you for letting us be your host, we are sorry to read that you had experienced this issue, we would love to welcome you back again and make sure you have a great experience. Thank you!

4 out of 5
Great location for shopping and beautiful beach.Staff is very friendly and helpful.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 18, 2020 by Guest Service MMC

Hi! Thank you for letting us be your host, your comments are very important for us, we would love to welcome you back soon. Thank you!

3 out of 5
We liked the music by the pool, the staff were friendly and the 2 restaurants that were open were good. Unfortunately the elevators were an issue. Only 1 good elevator meant waiting in line up to 10 minutes to go up or down. There were only 3 restaurant options and 1 buffet, and only 2 options were open at any time. Also there was not a good indoor bar/lounge area.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 10, 2020 by Guest Service MMC

Hi!, thank you for letting us be your host, we are happy to read that you enjoy the good vibe of our team and the music, your feedback is very important for us to enhance our service, we would love to welcome you back again and make sure you have a great stay with us. Thank you!

2 out of 5
The worst hotel ever! Will never go back and never recommend to anyone. The staff is rude. They nickel and dime for everything. The food is disgusting. The room are outdated. Ocean view balcony was falling apart. No music playing in hotel. Should not be called melody maker instead silence of the lambs..stay away from this hotel by all means!!!

Posted by , from Los Angeles on Jan 3, 2020

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Comment from Hotel Management

Jan 3, 2020 by Guest Service MMC

Hello Shirine2121! Thank you for letting us be your host, your feedback is very important for us, we would have liked to know about your experience during your stay with us and work hard to enhance it. We would love to have the opportunity to welcome you back again and make sure you have a great stay with us. Thank you!

5 out of 5
The location and size of the beach was great as was the proximity from the beach beds to the water, shower and restroom. Very wide stretch of beach front with lots of room to move. Very capable and attentive life guards to give peace of mind while swimming in the ocean. Never had to wait for awesome drinks at the beach bar as Ramseys and his crew cheerfully took care of that every time. Nespresso coffee bar was a treat.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 23, 2019 by Guest Service MMC

Hi there! Thank you for letting us be your host, your review will be shared with our team, we assure you they will be happy to know that they were part of your memorable stay with us. We would love to welcome you back soon and pamper you again. Thank you!

1 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by GSD

Hello! Thank you for letting us be your host, we are sorry to see in your review that we didn´t meet your expectations because our team strives to provide memorable experiences to our guests. Your feedback is very important for us, we would love to host you again and make sure you have a great stay with us. Regards!

2 out of 5
very old and bad beds, they do not meet what they offer, they never opened the 4 restaurants they offer

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by GSD

Hello there! Thank you for letting us be your host, we are sorry to see in your review that we didn´t meet your expectations at full. Allow me to mention that we have a totally new section where you can find Junior Suites and Villas next to the beach. We would love to have the opportunity to be your host again and show you the updates. Thank you again for your feedback, we look eagerly to your next visit. Regards!

1 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 18, 2019 by GSD

Hello!, Thank you for letting us be your host, we are sorry to see in your review that we didn´t meet your expectations at full. We would love to have the opportunity to be your host once again and make sure you have a great stay with us. Thank you again for your feedback, we look eagerly to your next visit. Regards!

About the Melody Maker Cancun - All Inclusive

Location Boulevard Kukulkan km 12, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Surcharge for bottled wine
  • Airport transfers

  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included
  • All food and beverages included

Property Features

Melody Maker Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Melody Maker Cancun - All Inclusive offers its guests an outdoor pool, a spa tub, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and concierge services are also featured at the business-friendly Melody Maker Cancun - All Inclusive . This 3.5-star Cancun property is smoke free.

  • 679 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (21.9 km / 13.6 mi)
  • Property shuttles: Area shuttle

Room Amenities

Melody Maker Cancun - All Inclusive offers 679 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

The Social Buffet Marketp - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Talavera Mexican Restaura - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Melody Maker Restaurant - Onsite bar. Open daily.

Botanico Restaurant - This restaurant serves lunch and dinner. Open daily.

Beach House Restaurant - Onsite restaurant. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 130 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets cannot be left unattended

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.40 per accommodation, per stay, up to 20 nights
  • Resort fee: USD 0.0

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 130 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melody Maker Cancun All Inclusive All-inclusive property
  • Melody Maker All Inclusive All-inclusive property
  • Melody Maker Cancun All Inclusive
  • Melody Maker All Inclusive
  • Melody Maker Inclusive inclus
  • W Armar House
  • Melody Maker Cancun All Inclusive
  • Melody Maker Cancun - All Inclusive Cancun
  • Melody Maker Cancun - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.