4.8 out of 5

"Great trip to LeBlanc. The service/staff was exceptional. specifically our butler Eduardo, Armando in the International restaurant, Jorge and Hugo on ... " More

By a verified traveler on Fri 14 Jul 2017

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Hotel Description

A luxury stay in Cancun awaits you at Le Blanc Spa Resort All Inclusive Adults Only, a recipient of the prestigious Conde Nast Gold List award in 2013. Within just a 15-minute stroll, you'll find Chac Mool Beach and Forum By The Sea Mall. Highlights at this all-inclusive resort include 5 restaurants, 3 outdoor swimming pools, and a full-service spa.

LED TVs with satellite channels are featured in all 260 rooms, and you can enjoy free WiFi, iPod docks, and DVD players. Dining in is an option with 24-hour room service, and minibars provide free refreshments. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and rainfall showerheads. Additionally, separate bathtubs and showers, coffee/tea makers, and free local calls are available.

A relaxing visit to Blanc Spa can include hot stone massages and Swedish massages along with detox wraps, body wraps, and aromatherapy. The restaurant, Blancintl, serves international cuisine and is open for breakfast, lunch, and dinner. With 2 poolside bars and 4 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the onsite fitness center and sauna. Meeting rooms and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning free hot/cold buffet breakfast is offered between 7 AM and 11:30 AM. There's also the convenience of free valet parking.

Within a 15-minute drive of this 5-star Avenida Kukulkan resort, attractions include La Isla Shopping Mall and El Rey Ruins.

Deluxe Room, Jetted Tub, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$874 per night

Honeymoon Room, 1 King Bed, Jetted Tub, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royale Governor Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Partial Sea View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Le Blanc Spa Resort All Inclusive Adults Only ratings based on 46 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Great service and beach

Great trip to LeBlanc. The service/staff was exceptional. specifically our butler Eduardo, Armando in the International restaurant, Jorge and Hugo on the beach, the cleaning crew for the 6th floor, and Ernesto at the front door. The spa was also amazing (beautiful), and the lady that works the sauna/steam room area (name begins with an "E") was absolutely great, as well as the pedicure and manicure specialist.

Posted by on Jul 14, 2017

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Comment from Hotel Management

Jul 17, 2017 by Janai Valdez

Dear Cheryl, Receive my warmest greetings from Cancun. I appreciate very much your kind comments about how we exceed your expectations with the service and the attention provided by each and every one of our staff members, especially from Jorge, Hugo, Eduardo, Armando and Ernesto. Our goal is to create a memorable experience and I am grateful to read that we achieve on this and that you enjoyed from the moment of your arrival the spa and beauty salon treatments, and all our Resort facilities until the departure day! On behalf of Le Blanc Spa Resort we all look forward to welcoming you once again! Best regards,

4 out of 5

Modern hotel right on the beach

Pros: Staff is friendly and helpful. Very modern and clean. Spa is amazing. Lots of lounge chairs by pool and beach.
Cons: Carpet runner in hallways to cut down on high heel noise and squeaky sandals. Felt tabs on room chairs to cut down on noise when you move them.
Location: Flea market is within walking distance along with some restaurants. Otherwise you need to take a bus or taxi.
As soon as we pulled up to the hotel the staff was there greeting us and handing us coconut milk...which we traded for a cold beer and mimosa. Check in was easy but they give you too much info and we were exhausted from our flights so we didn't remember half of what they told us. They take you over to the activities desk where they explain which excursions you can use your room credit on. We booked ours later at the info desk by the spa after we got some rest and more information. This was our second time in Cancun so we had already done most the excursions that were listed for room credit. We went in January and it was windy and warm every day so we didn't get to snorkel. Last time we came in February and I don't remember it being windy and we enjoyed snorkeling. We choose Garrafon Reef park which I do NOT recommend. The boat ride took forever to get there and then you're stuck on this island for 3 hours. It was windy so we weren't able to snorkel or use kayaks. You can pay extra to swim with dolphins but we had done that before. There is a quick 3 line zip-line that is good for beginners. Lunch was a buffet of weird foods. We really wished we hadn't wasted a day on this excursion.

Posted by , from Northern California on Feb 22, 2017

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Comment from Hotel Management

Apr 12, 2017 by Janai Valdez

Dear Breann, Thank you very much for choosing Le Blanc Spa & Resort as your holiday destination. Our guests play a key role in helping us to improve our services and we truly appreciate your feedback. We are delighted to read that we manage to exceed your expectations and you have had a wonderful time while being our guest. Thank you very much for your kind feedback, be assured that your comments will be taken very seriously in order to improve in every aspect, as our priority is our guests satisfaction and comfort. Sincerely,

5 out of 5

Amazing experience

Everyone who works at this hotel makes it a point for the customer to be satisfied . Great service all around.

Posted by , from california on Apr 27, 2016

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5 out of 5

Must read on Le Blanc (Nov. 2013)

I'm generally not inclined to write reviews, although I read them religiously, but my experience at Le Blanc required an exception. First to set some expectations, readers should know (1) I'm married - late 30's (2) Fortune 25 executive  (3) from the Northeast - NJ and (4) preferred hotels are Four Seasons, Ritz Carlton and St. Regis. I rarely have non-business related travel so a vacation (away from our toddler) is a real treat. Why we chose Le Blanc? Based on lots of reviews and additional research. I also exchanged notes with Andreas, the General Manager and was very impressed with his follow-up to my questions. What we really liked? Everything! You will truly be spoiled at this Resort. A honeymoon suite or better is a must and I would recommend suites 803 - 811 (8th Floor) - these rooms have ocean views. Hugo was our favorite Butler and very eager to make our vacation as wonderful as possible. What we really loved? The Food The Italian restaurant (ask for Gabriel to ensure exceptional service) was out of this world. The shrimp risotto changed my life and my husband still dreams about the veal osso buco. Israel, the Manager, ensured each dinner was better than the last. We ate there four times during a 7 day vacation! A very close second to the Italian was the Oriental Restaurant (ask for Reynaldo, he will take excellent care of you). The grouper and sushi were     noteworthy. The Spa I've enjoyed spa services around the world and was very impressed with all of my treatments at Le Blanc. The space is really gorgeous and truly relaxing. I would highly recommend, Leleni and Sara for the couples romantic massage. The Spa prices are expensive($350) for 60 minute couples massage and the resorts credits are capped at $500 out of the $1500 resort credit promotion for spa use. Despite the cost, I plan on adding another massage during my next trip due to the high quality of service and technique. I also had a shellac manicure but for $100, would probably just opt to upgrade to a facial. Room for improvement / "Opportunities": Rooms The rooms are well appointed with very comfortable beds. We enjoyed the pillow menu and dual shower heads. I did notice some "wear & tear" in the shower area (rust) as stated by another Reviewer but it was superficial and minor. Breakfast at the International Restaurant The breakfast at the International Restaurant was very average. I think room service was better for breakfast. They have a smoked salmon trio which was fabulous day or night. We enjoyed the buffet lunch at the International Restaurant  6 days in a row. Travel Tips for Le Blanc: 1. Floors 6 -9 ocean view / Honeymoon Suites have the most spectacular views. The Third Floor is all smoking and if you suffer from allergies, the lagoon can be brutal. We took some photos in the lagoon and that evening I had a terrible sinus headache. 2. Pass on the Palace Resort sales pitch breakfast. In my opinion, the other Palace resorts fail miserably in comparison to Le Blanc. In addition, sales people like Miguel reflect badly on the entire Palace brand. 3. Spa reservations fill quickly so make them, as soon as, you arrive. 4. Although tipping is not required or expected, I brought 100 dollars in 5's and 150 dollars in 1's. The Le Blanc staff make this resort 5 stars so please appreciate their amazing service. 5. Pre-arrange your hotel transfers, prior to the trip, details are contained on the Le Blanc website. We found the less expensive ($86 round trip) group transfer very adequate versus ($200) private car. 6. Be prepared to be treated like royalty! From the lavender aromatherapy in the lobby to the frozen Hawaiians poolside, relaxation, amazing photos and a zen like peace are abound at Le Blanc! See you there. Sent from my iPhone

Posted by , from New Jersey, United States on Nov 17, 2013

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5 out of 5

The resort was amazing!

Pros: Free breakfast, Close restaurants, all inclusive!
The beds were one of the best I have slept in outside of my own. Our butlers Isarel and Mario were attentive and helpful!

Posted by on Jan 2, 2013

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5 out of 5

Luxery Living at it's Best

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Le Blanc is the number 1 rated resort in Cancun - it is where the president of Mexico stayed as well as President Bush during his presidency. From the pillow menu, to the butler assigned to your room you will not need to lift a finger to do anything. The staff is wonderful and accomodates your every wish. Do your self a favor and book under someone who has a membership to get better all inclusive rates and more free perks and services. It is much cheaper to go under a member then it is to book anywhere else.

Posted by , from Virginia, USA on Apr 25, 2012

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5 out of 5

Excellent getaway.

Having two kids at home, my husband and I are always looking for an "adult vacation" to relax. After a recommendation from another couple, who also traveled with us, we decided to stay at the Le Blanc. The reviews were excellent and appeared to be exactly what we were looking for - and thankfully it lived up to all of our expectations and more. Upon arrival, there was security requesting our names before allowing our shuttle onto the property. We were greeted with a glass of coconut milk and refreshing wash clothes and escorted to personal check-in desks. Although our room was not ready, we were given a buzzer that would like up when our room was ready. We were then whisked over to the desk to discuss the credit available per room based on the nights of stay. We had $1500 credit that could be used for excursions, spa, room upgrade, wine upgrade and romantic dinner on the beach. We decided on a spa treatment and romantic dinner - we did not use all of the credits. You can earn more credits if you attend a session regarding the Palace Resort Program, but we declined and were not asked again. We stayed in the Ocean Front Honeymoon Suite with jacuzzi. The room had a great view of the main pool and beach. The only downside with the room was that the door did not provide much of a sound bearer and you could hear everyone and everything that went down the corridor. The corridor floor is tile and beautiful, but only magnified the sounds. The bed was extremely comfortable and they offered a variety of pillows. There is a butler assigned to each floor. The butler will assist you with anything you need - packing and unpacking, preparing the jacuzzi, getting chocolate covered strawberries, etc. There are 3 pools - the sun pool, which is the main pool on the ocean side, the terrace pool, which is also ocean side and the moon pool. The sun goes over the building around 3pm and the sun pool and terrace pool both lose the sun. The moon pool has both the morning and afternoon sun. All of the pools are heated and comfortable. The outdoor hot tub/jacuzzi is heated but not too hot. The pool attendants and servers are friendly and accommodating. They will bring you a bucket with ice and bottles of water, or whatever your choice of beverage. Although most people did not tip, we found that the servers and attendants were more attentive to those who did tip. The music around the pool areas was spa music - it was relaxing. Originally I thought that it may be too boring, but I did not feel the need to listen to my ipod. There were daily activities - cooking, tasting, water aerobics, water volley ball, beach volley ball, kite flying, yoga, pilates, spin classes, etc - there was something for everyone. The entertainment personnel were also friendly and cheerful. There were evening activities as well - blackjack, karaoke, dance, DJ, pool table, darts. This is definitely not a party atmosphere, but a good place to relax and have some drinks. Food and dress attire. We ordered room service for breakfast one morning. The food was good and warm. The breakfast buffet was delicious. There was a good selection of fresh fruit, cereal, yogurt, bread/muffins, fresh juices, hot selections and made to order eggs, pancakes, and waffles. The lunch buffet was also delicious. There was a variety of lettuce, dressing and other salad toppings, bread/muffins, hot selections and made to order shrimp, calamari, fresh fish, hamburgers, hot dogs, steaks, flank steak, chicken and steak fajitas. We made it to the buffet for both breakfast and dinner because of the freshness of the made to order food. That being said, sometimes were was a line while you waited for your food to be cooked. Again, the taste of the food was so good that we did not mind the waiting time. The other plus to the buffet is that it is indoors - so it is cool and there are no bugs/insects flying around. There is a snack bar at each pool that you can order from your lounge chair poolside. The chips and guacamole were good. There are several restaurants to choose from for dinner. We made it to Blancorient - the food was good, Blancintl - the food was okay and the Blancitalia - the food was good. There was also a fire show with buffet dinner pool side. The buffet was good as was the show. The dinner on the beach was good - at some point in your life you need to have dinner on the beach. Unfortunately we did not have a chance to make it to the Lumiere, but heard it was good. They say there is a dress code for the evening, but most ladies wore dress or skirts - nothing too formal and gentlemen wore khakis or jeans with a collar shirt (camp shirt/golf shirt). There was also no need for reservations during our stay. Although we enjoy traveling and trying new places and resorts, we will definitely return to Le Blanc. It exceed our expectations. The entire staff at Le Blanc was friendly and courteous. If you are looking for a place to relax, but have a good time, this is the place to be. If you are looking for a party or rowdy crowd, this is not for you.

Posted by , from Washington, DC on Feb 7, 2012

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3 out of 5

I have no Idea why this hotel rated so hight ...?

This old hotel ...rooms are ok could be better for that price they charge ... sometimes you order something and never get it ... when we arrived to hotel we wanted to upgrade to governor suite and they told us they don't have available but our friend 2 hours later got it because he talked to the manager ... later we figured it out they have 6 of them available but they keep them for those people who buys them for real money not upgrade for the hotel-credit we had ... also it was very noise because of construction and we asked if we could get some credit or any compensation and they didn't do any ... So from our experience we wouldn't want to come here anymore and i wouldn't recommend this hotel to anyone...

Posted by , from Sacramento on Oct 15, 2011

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5 out of 5

Best vacation ever

The most amazing vacation ever! We can't wait to return to this absolutely perfect resort.

Posted by , from california on Apr 13, 2011

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5 out of 5

Great vacation!

Pros: Free breakfast, Free Internet
If you love luxury and love being pampered this is the place for you!

Posted by , from Northern Virginia on Feb 3, 2011

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About the Le Blanc Spa Resort All Inclusive Adults Only

Location Boulevard Kukulcan Km 10, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Volleyball

  • Pilates
  • Water fitness
  • Yoga


  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Le Blanc Spa Resort All Inclusive Adults Only is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Le Blanc Spa Resort All Inclusive Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This Art Deco resort also offers a steam room, a fitness center, and a terrace. Self parking and valet parking are free. This 5-star Cancun resort is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 6 conference rooms
  • Breakfast available (free)
  • Bar on the beach
  • Coffee shop
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking


  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.4 km / 14.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Le Blanc Spa Resort All Inclusive Adults Only offers 260 air-conditioned accommodations with iPod docking stations and DVD players. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 11:30 AM.

Blancintl - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Blancitalia - This restaurant specializes in Italian cuisine and serves dinner only.

BlancAsia - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Lumiere - This restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Two of the three swimming pools are infinity pools. Besides enjoying water volleyball at the resort, guests can try water sports such as kayaking and windsurfing at the Wet 'n Wild marina, about a 10-minute drive away. (Transportation provided.)

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Ecotours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Boasting an elegant and soothing architectural design, Le Blanc Spa in Cancun offers the ultimate space for your total relaxation and well-being.

Facilities include 2 hydrotherapy areas, 10 multifunctional spa suites, 4 spa master suites, 4 indoor spa couples suites, and 1 golden suite. Unwind in your own personal sanctuary, where tranquility prevails.

  • Number of treatment rooms 19
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the discounted rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available
  • Minimum guest age is
  • Caters to adults only

Hotel Names

  • Blanc Resort
  • Blanc Spa
  • Blanc Spa Resort
  • Le Blanc Spa
  • Le Blanc Spa Cancun
  • Blanc Spa Resort All Inclusive Adults Cancun
  • Le Blanc Spa Resort All Inclusive Cancun
  • Blanc Spa Resort All Inclusive Cancun
  • Blanc Spa Resort All Inclusive
  • Blanc Spa Cancun
  • Blanc Spa Resort All Inclusive Adults
  • Blanc Spa Adults Cancun
  • Blanc Spa Adults
  • Le Blanc Spa Resort All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

  • Le Blanc Spa Resort All Inclusive Adults Only is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.


Resort Credit Offer

Book a minimum 3-night stay in any room or rate category now - December 23, 2018, for travel during the same period, and receive a resort credit valid for select resort services and amenities including spa treatments, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit for 3-night stay; USD 750 resort credit for 4-night stay; USD 1,500 resort credit for 5-8 night stay; USD 2,000 resort credit for 9-11 night stay; or USD 2,500 resort credit for minimum 12-night stay.

Must book minimum 3-night stay to receive benefits. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services and products are subject to availability. Unused credit valid for up to 1 year from the check-out date and transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2018. When using resort credit for My Palace Memories, resort credit shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.

Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.