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JW Marriott Cancun Resort & Spa

5.0 star property
5-star beachfront resort near Delfines Beach

Choose dates to view prices

Photo gallery for JW Marriott Cancun Resort & Spa

On the beach
On the beach
Luxury Suite, 1 King Bed with Sofa bed (Balcony) | Pool | Indoor pool, 3 outdoor pools
4 restaurants, breakfast served
On the beach

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪5 min walk‬
  • Place, Aquaworld
    ‪9 min walk‬
  • Place, Oasis Arena
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed with Sofa bed (Balcony)

Luxury Suite, 1 King Bed with Sofa bed (Balcony) | Minibar, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed with Sofa bed (Balcony)

8.0 out of 10
Very good
(8 reviews)
  • 785 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 957 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Minibar, in-room safe, desk, blackout drapes

Grand Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • 1345 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom, Balcony

  • 957 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom

  • 1344 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 Double Bed

  • 2947 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(70 reviews)
  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(11 reviews)
  • 467 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed, Balcony

  • 467 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 King Room

Minibar, in-room safe, desk, blackout drapes

Club 91 King Room

  • Sleeps 3

View all photos for Club 91 Two Double Room

Minibar, in-room safe, desk, blackout drapes

Club 91 Two Double Room

  • Sleeps 4

View all photos for Deluxe King Room with Ocean View and Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room with Ocean View and Balcony

  • Sleeps 3

View all photos for Deluxe Two Double Room with Ocean View and Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Two Double Room with Ocean View and Balcony

  • Sleeps 4

View all photos for JW Luxury Suite

Minibar, in-room safe, desk, blackout drapes

JW Luxury Suite

  • Sleeps 4

View all photos for Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony

  • Sleeps 4

View all photos for Grand Ocean Front Suite

Minibar, in-room safe, desk, blackout drapes

Grand Ocean Front Suite

  • Sleeps 4

View all photos for Premium King Room with Ocean View

Minibar, in-room safe, desk, blackout drapes

Premium King Room with Ocean View

  • Sleeps 3

View all photos for Premium Two Double Room with Ocean View

Minibar, in-room safe, desk, blackout drapes

Premium Two Double Room with Ocean View

  • Sleeps 4

View all photos for Club Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Club Presidential Suite

  • Sleeps 2

View all photos for Premium Room, 1 King Bed, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(9 reviews)
  • 467 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(110 reviews)
  • 467 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom, Balcony

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 467 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room-Non-Smoking

  • Sleeps 3

Deluxe Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 4

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera resort places you within 2 miles (3 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Nichupté Lagoon and Ballenas Beach are also within half a mile (1 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Ballenas Beach - 5 min walk - 0.3 miles
  • Aquaworld - 9 min walk - 0.5 miles
  • Oasis Arena - 16 min walk - 0.9 miles
  • Kukulcan Plaza Shopping Mall - 19 min walk - 1.1 miles
  • Iberostar Cancun Golf Course - 3 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬6 min walk
  • ‪Club 91 Lounge - ‬1 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk
  • ‪Confessions - ‬5 min walk
  • ‪The Great Room - ‬4 min walk

About this property

JW Marriott Cancun Resort & Spa

5-star beachfront resort near Delfines Beach
JW Marriott Cancun Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A business center and meeting rooms are available. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Cancun Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Cancun resort is smoke free.

  • 447 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with twin sofa beds. LED televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Marriott Cancun, An All-Inclusive Resort
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Twin sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

How close is JW Marriott Cancun Resort & Spa to the airport?

JW Marriott Cancun Resort & Spa is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on Dec 18, 2025 start from $339.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Cancun Resort & Spa have an airport shuttle?

JW Marriott Cancun Resort & Spa offers an airport shuttle 24 hours a day, for a charge of USD 22.00 per person, one-way.

How close is JW Marriott Cancun Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does JW Marriott Cancun Resort & Spa offer free breakfast?

Free breakfast isn’t provided at JW Marriott Cancun Resort & Spa, but buffet breakfast is offered for a fee of USD 40 per person. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at JW Marriott Cancun Resort & Spa?

No, there is no casino at this resort, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are nearby.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at JW Marriott Cancun Resort & Spa?

This resort offers free self parking and valet parking.

Does JW Marriott Cancun Resort & Spa have a pool?

JW Marriott Cancun Resort & Spa features 3 outdoor pools, an indoor pool, and a children's pool.

Does JW Marriott Cancun Resort & Spa have a restaurant?

Yes, there are 4 restaurants on site.

Does JW Marriott Cancun Resort & Spa have a spa?

This resort has a spa, which features aromatherapy, mani/pedis, and facials.

How close is JW Marriott Cancun Resort & Spa to downtown Cancun?

JW Marriott Cancun Resort & Spa is 0.7 mi away from Avenida Kukulkan.

JW Marriott Cancun Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 1001 reviews
Rating 8 - Good. 123 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurdeep Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
Stayed 4 nights in Aug 2025

8/10 Good

merna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and safe space
Stayed 7 nights in Aug 2025

10/10 Excellent

Nallely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Would definitely go back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marjan Isabelle

Stayed 8 nights in Aug 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 5 nights in Aug 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Oxana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some construction - remodeling of the lobby bar and some units but not too noisy.
Stayed 2 nights in Aug 2025

8/10 Good

lauren, Aurora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beach was gorgeous, our room was amazing. The staff was so friendly and accommodating. We really had the greatest time ever! It would be nice to add in poolside activities, especially on the weekends. Or at least playing some salsa music. Evening entertainment would’ve been cool too. Hopefully management considers adding those things in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Renato

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we enjoyed the hotel very much. So, we are planning to go back there with my family members in the future.
Stayed 5 nights in Aug 2025

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially the pools. However restaurant option are expensive and not family friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria, Spring Hill

Stayed 3 nights in Aug 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The staff was great. The beach there at the hotel was atrocious. It was full of seaweed and smelled like rotten eggs. We didn’t even get to enjoy the beach on our trip at all we didn’t go in The restaurants at the facility are also not very good food, but that seem to be typical of the region. Also, this hotel shuts down at about 6 PM so if you’re in your 30s and looking to have any kind of fun at your resort, this wouldn’t be it for you. You can’t even go sit at the pool bar past 6 PM. But again, the staff was great, and the facility was beautiful, if I was rebooking, I would go somewhere else with some nightlife and a clean beach and some good food.
Stayed 5 nights in Aug 2025

8/10 Good

Ricardo, Gilroy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food was very good, bed was comfortable with excellent views of the ocean. Only problem was the amount of construction in the hotel that we were not aware of at the time of booking. Glad our room was far from it but we could still here the drilling all day.
Stayed 10 nights in Jul 2025

10/10 Excellent

Daniela

Stayed 7 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
Adult pool
Stayed 4 nights in Jul 2025

10/10 Excellent

Marlyn

Stayed 4 nights in Jul 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 short days

some work being done to the hotel lobby bar, very well handled. stay was great as always!
Stayed 3 nights in Jul 2025

10/10 Excellent

gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Great location.
Stayed 1 night in May 2025

2/10 Terrible

Arthel

Liked: Cleanliness, staff & service, property conditions & facilities
Over priced for everything
Stayed 4 nights in Jul 2025

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful overall, but the beach on the resort's property was full of dense kelp that made the water practically impossible to enjoy. Playa Tortuga is a short bus ride away and was lovely. The only food we ate in the resort was from their convenience store. Options were limited but decent. Restaurants across the street are pricey and mid. And the cusines inside the resort are limited.
Stayed 3 nights in May 2025

10/10 Excellent

Tamer

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is so fancy and that includes everything.
Stayed 6 nights in Jul 2025