4.8 out of 5

With a stay at JW Marriott Cancun Resort & Spa in Cancun (Avenida Kukulkan), you'll be minutes from Ballenas Beach and close to La Isla Shopping Mall.

This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue Shopping Mall.

Make yourself at home in one of the 448 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the resort's dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Renovations & Closures

The property will be renovating from 14 August 2017 to 13 December 2017 (completion date subject to change). The following areas are affected:
  • Swimming pool
  • Select guestrooms
  • Tennis courts
The following facilities will be closed from 19 October 2017 to 13 December 2017 (dates subject to change):
  • Bar/Lounge
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

JW Marriott Cancun Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Cancun Resort & Spa. A roundtrip airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4.5-star Cancun resort is smoke free.

  • 448 guestrooms or units
  • 14 levels
  • 8 dining venues
  • 4 bars or lounges
  • 8 conference rooms
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( USD 18.00 per day ), Wired internet access ( USD 18.00 per day )

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

JW Marriott Cancun Resort & Spa offers 448 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cancun resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Things to Do

Arrayed above the resort's 200-meter (219-yard) beach frontage are a main pool complex, a 6-meter-long (20-ft) spa tub, and a second, 14-meter-long (45-ft) quiet freeform pool secluded on the hotel tower's south side. The sinuous, 100-meter-long (109-yard) main pool includes a toddler's wading area, and has an infinity edge overlooking the Caribbean Sea. Two six-person spa tubs adjoin the pool. Thatch-roof palapas with lounge chairs and fruit can be rented on the beach.

Near the quiet pool lies a lagoon-style 4.5-meter-deep (15-ft) scuba-diving pool measuring approximately 15 by 15 meters (50 by 50 ft) containing an artificial reef and connecting to a 100-meter-long (109-yard) shallow channel for beginning divers. An independent watersports center, AquaWorld, offers beginner, refresher, and certification diving courses (surcharges).

An indoor pool sheltered by a two-story pavilion with floor-to-ceiling windows includes a 23-meter (25-yard) side for swimming laps and jets on a shorter side for swimming against a current. Adjacent to the pool is a 5.25-meter-square (17-ft) spa tub.

The resort rents boogie boards, and AquaWorld arranges parasailing flights. AquaWorld's main center is a marina located 1.5 km (1 mi) away on Nichupté Lagoon, where a myriad of watersports are available, including kayaking, personal watercraft, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions.

The resort includes two lighted tennis courts (surcharges). The 18-hole Hilton golf course is 2.5 km (1.5 mi) from the hotel, and the 18-hole Pok-Ta-Pok Golf Club is 7.5 km (4.75 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Pilates classes on site 
  • Playground on site 
  • Surfing/boogie boarding on site 
  • Yoga classes/instruction on site 

Spa Services

  • Steam room in spa 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Hotel Name

  • Cancun JW
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott

Special Offer

Book a minimum 3-night stay in any "Club 91" room type and receive roundtrip airport transportation.

Guests must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up; contact information is provided on the booking confirmation email. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.