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Room type

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelFamily-friendly Cancun hotel in Downtown Cancun with bar/lounge

With a stay at Hotel Soberanis, you'll be centrally located in Cancun, steps from Ceviche Square Cancun and minutes from Palapas Park.

This family-friendly hotel is within close proximity of Ayuntamiento de Benito Juarez and Iglesia de Cristo Rey.

Make yourself at home in one of the 76 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and laundry facilities. A total renovation of this property was completed in June 2014.

Hotel Soberanis is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 76 
  • Number of floors - 3 
  • Bar/lounge 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Luggage storage 
  • Laundry facilities 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Number of restaurants - 1 
  • Free reception 
  • Free parking nearby 
  • Smoke-free property 
  • Number of buildings/towers - 2 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby

Room Amenities

  • Air conditioning 
  • Ceiling fan 
  • Access via exterior corridors 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Iron/ironing board (on request) 
  • Desk 
  • Free bottled water 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Climate control 
  • Soundproofed rooms 
  • Shower only 
  • Individually decorated 
  • Flat-panel TV 
  • Individually furnished 

Where to Eat

The hotel offers a complimentary manager's reception on select days.

Terraza Soberanis - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Accessible parking 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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