50.0% Based on 433 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

3-star hotel near Cristo Rey Church

Heart of Cancun

Within a 10-minute walk of this Downtown Cancun hotel, you'll find Cristo Rey Church and Mercado 23. Benito Juarez Municipal Building and Las Palapas Park are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference center. Free self parking, a garden, and express check-out are also offered.

Free WiFi, plasma TVs

In addition to plasma TVs with digital channels, the 134 guestrooms offer free WiFi and room service. Other amenities include down comforters, showers, and phones.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$50 per night

Deluxe Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Pool View, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

50.0% of guests recommend out of 433 reviews

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and express check-in. Self parking is free. Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1981
  • Dining venue
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18 km / 11.2 mi)
  • Metro station: Cancun Bus Station ADO (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters. 42-inch plasma televisions come with digital channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2018.

  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.

Hotel Plaza Caribe has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.32 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 158 for adults and MXN 158 for children (approximately)
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: ??? percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza Caribe
  • Hotel Plaza Caribe Cancun
  • Plaza Caribe
  • Plaza Caribe Cancun
  • Plaza Caribe Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.