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Hotel Plaza Caribe

3.0 star property
Hotel near Cristo Rey Church in Cancun

Choose dates to view prices

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Interior entrance
Superior Room, 2 Double Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi
Executive Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Place, Plaza 28
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 162 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(24 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

Down comforters, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Non Smoking

  • 183 sq ft
  • Sleeps 8
  • 4 Double Beds

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About the neighborhood

Cancun

Heart of Cancun.At this Downtown Cancun hotel, you'll be within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within half a mile (1 km).

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Las Palapas Park - 5 min walk - 0.3 miles
  • Benito Juarez Municipal Building - 6 min walk - 0.4 miles
  • Plaza 28 - 14 min walk - 0.8 miles
  • Plaza Las Americas - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬1 min walk
  • ‪Mi Rinconcito Colombiano - ‬4 min walk

About this property

Hotel Plaza Caribe

Hotel near Cristo Rey Church in Cancun
There's a restaurant on site. Public spaces have free WiFi. Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This Cancun hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • No smoking on site
  • Dining venue
Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

How close is Hotel Plaza Caribe to the airport?

Hotel Plaza Caribe is 11.2 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Plaza Caribe?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Caribe on Nov 1, 2025 start from $41.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Plaza Caribe have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Caribe.

How close is Hotel Plaza Caribe to the beach?

This hotel is 3.6 mi (9-min drive) from Playa Tortugas and 4.7 mi (8-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Hotel Plaza Caribe offer free breakfast?

Free breakfast isn’t provided at Hotel Plaza Caribe, but continental breakfast is offered for a fee of MXN 180 for adults and MXN 180 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Hotel Plaza Caribe?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are nearby.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Plaza Caribe?

This hotel offers free self parking.

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe features 2 outdoor pools and a children's pool.

Does Hotel Plaza Caribe have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Plaza Caribe have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Caribe to downtown Cancun?

Hotel Plaza Caribe is 1.6 mi away from Cancun.

Reviews

Hotel Plaza Caribe Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 195 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

Reviews

8/10 Good

Leticia

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael, houma

Stayed 2 nights in May 2025

2/10 Terrible

Cintia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a major update in all the rooms. They have open windows screens let’s all the mosquitoes in. mirror’s were all rusted. No coffee makers. Weather is humid and you have no ice machines to provide to guest. Service was bad not notified at anytime that we were going to have to pay additional charges per night for some random code was never advised. We paid for a whole week in just the 2nd night the light just flicked and just went off notified desk and security when passed by and didn’t replace until literally our last night there. We was next to security or some type of clock in station for works and person siting there working for hotel had music since 4 am and we told front desk and nothing was done about it. Overall it was just a bad experience. Major upgrade needed.
Stayed 7 nights in Jun 2025

8/10 Good

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and Check out. A lot of shops and places to eat around the property.
Stayed 1 night in Jun 2025

6/10 Okay

Araceli

Traveled with family
Disliked: Staff & service

Is ok

Not bad,the service is ok, they need to work on their customer service,the food is not bad.
Stayed 3 nights in May 2025

8/10 Good

John, Garibaldi Highlands

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in the downtown area of Cancun, just across the street from the ADO bus station, which was very convenient for our travelling needs. We will be using it again.
Stayed 1 night in Jun 2025

6/10 Okay

Lene

Liked: Cleanliness, staff & service
Disliked: Room comfort
If you need to go on the ADO bus you can’t beat the location - place is ok nothing to complain about, it is great for a one night stay
Stayed 1 night in May 2025

6/10 Okay

Monique

Liked: Cleanliness, amenities
Disliked: Staff & service
An oasis in an ugly part of town. Service slow at the restaurant and can use an elevator for us over 60 folks with canes. Pools could be a little cleaner but not bad and the Pina coladas are excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff.
Stayed 1 night in Apr 2025

6/10 Okay

Susanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was ok for 1 night; clean but worn. next to ado bus terminal. Big negative was extremely load machine somewhere outside the room 240 which made sleeping difficult.
Stayed 1 night in Apr 2025

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gustavo Arranaga

It was great, small rooms but great I'll definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa, Trenton

Stayed 1 night in Mar 2025

8/10 Good

Yining

Traveled with group
Liked: Staff & service
Good location in downtown, easy access to nearby place. The bed sheet is quite humid, feeling not that good. The hair dryer is not provided solely for each room, and it can be borrowed from front desk. Overall worth for the price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alaa

Liked: Staff & service
Disliked: Property conditions & facilities
It was OK
Stayed 5 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids. Lots to do in the splash pool, watching the peacocks, parrots and resident cats. Staff was very friendly and helpful. Place was very clean. Across from ADO bus station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher, Houma

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa, Trenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient from the bus station.
Stayed 1 night in Mar 2025

6/10 Okay

wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I always stay here but this last time the room needed to b updated and more care when replacing things door was broken keylock hardly worked and keycard had to b put in about ten times to unlock. The toilet seat was too small for toilet and the room could use refreshing. I hope the hotel does update all the rooms and not just some because I love this place it’s convenient and I appreciate the staff
Stayed 3 nights in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room damp, high prices for food and drinks, dirty pool, no fridge, no complementary coffee in the morning. Close to ADO.
Stayed 1 night in Mar 2025

10/10 Excellent

Elmer

Traveled with partner
Liked: Cleanliness, staff & service
Close to Ado. Restaurant good food. Nice pool area and splash pad for little kids.
Stayed 1 night in Mar 2025

2/10 Terrible

Martha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked into our room and it smelled - musty and the pillow cases were too small for king size pillows. The bed linen worn. There was a used towel on the floor near the door. It looked like a room that should be rented by the hour ! We left and returned to front desk and checked out - took a cab to other hotel. We should’ve known when the front desk clerk hands you the remote control, and the air conditioning control when you pay. We never received any funds back because we had entered the room even though we did not stay more than 10 minutes.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025