50% Based on 356 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

Hotel Plaza Caribe puts you in the heart of Cancun, within just a 10-minute stroll of Cristo Rey Church and Mercado 23. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with cable channels, and all 134 rooms feature free WiFi, coffee/tea makers, and free bottled water. Room service, phones, and desks are also available.

For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning full breakfast is served between 7 AM and noon.

Sights within a 10-minute walk of this 3-star Downtown Cancun hotel include Las Palapas Park and Benito Juarez Municipal Building.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$54 per night

Deluxe Double Room, 2 Double Beds, Pool View, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend out of 356 reviews

Excellent 70
Good 119
Average 97
Poor 43
Terrible 27
Value <span>3.5</span> out of 5
Rooms <span>3.0</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>3.5</span> out of 5

Property Features

Hotel Plaza Caribe offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Free self parking is available. This 3-star Cancun hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 conference rooms
  • Built in 1981
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18 km / 11.2 mi)
  • Metro station: Cancun Bus Station ADO (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 42-inch LCD televisions come with cable channels. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Renovation of all guestrooms was completed in September 2015.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.

Hotel Plaza Caribe has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 97 per person (approximately)
  • Late check-out fee: MXN 700

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.