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4.3 out of 5

"It is a beautiful location and building! Definitely needs some fresh paint in the rooms and some refreshing but overall it was very nice. The staff wa ... " More

By a verified traveler on Wed 04 Aug 2021

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Hotel Description

4-star beachfront resort near Playa Tortugas

Beachside getaway

Your stay at this Zona Hotelera resort places you within 3 miles (5 km) of La Isla Shopping Mall and Playa Tortugas. Puerto Cancun Marina Town Center is within 6 miles (10 km) and Delfines Beach is within 9 miles (15 km).

Full-service spa, fitness center

A full-service spa, 3 restaurants, and 3 spa tubs are all featured at this eco-friendly resort. Relax with beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities.

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count room.options.bedSize. Maximum Occupancy 4 Max
$170* Per night/room Oct 9 - Oct 10

Villa Master Suite, Lock Off

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Room 2 Bedroom Plus

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room 3 Bedroom Plus

Bed Count 2 King Beds Maximum Occupancy 10 Max

Fiesta Americana Cancun Villas ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Cancun Villas

Everyone (3) Couples (2) Family (2)
5 out of 5
It is a beautiful location and building! Definitely needs some fresh paint in the rooms and some refreshing but overall it was very nice. The staff was a bit pushy with their breakfast they want you to attend where they show you a unit in the hotel you can own. Once someone says they are not interested that should be enough to be left alone. The guy came up 3-4 times trying to get us to say yes. Very annoying.

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 4, 2021 by GM

Dear Guest, We would like to thank you for taking the time to share your feedback. Our main objective is very clear: exceed your expectations. We are aware that we need to work on them daily in order to succeed We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

5 out of 5
Like the views at night, the ocean views was beautiful with the light, the sunset was beautiful

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by GM

I would like to thank you for taking the time to share your feedback. I am glad to know that you enjoyed our beautiful views. I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas

1 out of 5
They gave our reservation away! We came in from the west coast, so we arrived late at night and they had given our reservation away.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Mar 18, 2020 by GM

I am truly sorry to know about this issue, please accept my most sincere apologies. Although is an isolated case we have taken corrective actions to avoid similar situations in the future. I look forward to having the opportunity of serving you as you deserve. General Management Fiesta Americana Cancun Villas

5 out of 5
Staff were all very nice starting from check in personnel Good hotel for the price Great location too Would definitely go back

Posted by , from california on Aug 27, 2018

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Comment from Hotel Management

Aug 27, 2018 by GM

I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Amazing Smaller Resort

This is our 2nd visit to this resort. With all the really large resorts with white wash buildings, this resort has local color and charm.You see that these employees are proud of this place set up against the larger resorts. The facility is small, well maintained, and the staff iare wonderful and make you feel special. Easy access to the private beach with very little swells. We plan to go back next year and maybe buy into this timeshare.

Posted by , from Oregon on Mar 17, 2018

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Comment from Hotel Management

Mar 17, 2018 by GM

I would like to thank you for taking the time to share your experience. We are glad to know that our service fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Nice Hotel I would recommend

Pros: Complimentary wifi, parking and other amenities. View, location and amenities
Cons: N/A
Location: Did not have much time in this area but the location was perfect for the time we had. It was walking distance from great restaurants and shopping.
Warm welcome by Front Desk Staff, Fernando, Jose and Vanesa who provided excellent customer service. Nicely appointed and comfortable accommodations with great view in an excellent location.

Posted by on Feb 27, 2017

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Comment from Hotel Management

Mar 1, 2017 by General Management

We appreciate you taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Cancun Villas like a complimentary children's club and an outdoor pool. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. Free self parking and valet parking are available. This 4-star Cancun resort is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Karaoke
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Fiesta Americana Cancun Villas offers 179 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 55-inch flat-screen televisions come with cable channels. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

La Palapa - Overlooking the ocean, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Bodega - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

Restaurante Mexicano - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

Bikini bar - Onsite bar. Happy hour is offered. Open daily.

Lobby bar - Onsite bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Jet skiing nearby
  • Motor boating nearby
  • Beach volleyball on site
  • Kayaking nearby

Spa Services

Uru has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing). This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Events/parties not allowed
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • LGBTQ friendly
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 35 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Villas Fiesta Americana
  • Fiesta Americana Cancun Villas
  • Fiesta Americana Villas
  • Fiesta Americana Villas Cancun
  • Fiesta Americana Villas Hotel
  • Fiesta Americana Villas Hotel Cancun
  • Fiesta Villas Cancun
  • Villas Cancun
  • Villas Cancun Fiesta Americana
  • Villas Fiesta Americana
  • Fiesta Americana Villas Cancun Hotel
  • Fiesta Americana Villas Cancun Hotel Cancun
  • Fiesta Americana Hotel Cancun
  • Fiesta Americana Vacation Club Cancun
  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Villas Resort

You should know

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (nogle)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.