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4.3 out of 5

"Staff were all very nice starting from check in personnel Good hotel for the price Great location too Would definitely go back " More

By a verified traveler on Mon 27 Aug 2018

Hotel Description

4-star beachfront resort near Tortuga Beach

Beachside getaway

Within a 10-minute walk of this Zona Hotelera resort, you'll find Cancun Convention Center and Forum Beach. Also, Gaviota Azul Beach is within half a mile (1 km) and Tortuga Beach is within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this eco-friendly resort. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and perks like free valet parking and free WiFi.

Free WiFi, balconies

Featuring conveniences like microwaves and coffee/tea makers, the 179 guestrooms also offer free WiFi and TVs with cable channels. Balconies, 24-hour room service, and Egyptian cotton sheets are also available.

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$150* Per night/room Jul 13 - Jul 14

Villa Master Suite, Lock Off

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room 2 Bedroom Plus

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room 3 Bedroom Plus

Bed Count 2 Full Beds Maximum Occupancy 10 Max

Fiesta Americana Cancun Villas ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Cancun Villas

Everyone (4) Family (1)
1 out of 5
They gave our reservation away! We came in from the west coast, so we arrived late at night and they had given our reservation away.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Mar 18, 2020 by GM

I am truly sorry to know about this issue, please accept my most sincere apologies. Although is an isolated case we have taken corrective actions to avoid similar situations in the future. I look forward to having the opportunity of serving you as you deserve. General Management Fiesta Americana Cancun Villas

5 out of 5
Staff were all very nice starting from check in personnel Good hotel for the price Great location too Would definitely go back

Posted by , from california on Aug 27, 2018

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Comment from Hotel Management

Aug 27, 2018 by GM

I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Amazing Smaller Resort

This is our 2nd visit to this resort. With all the really large resorts with white wash buildings, this resort has local color and charm.You see that these employees are proud of this place set up against the larger resorts. The facility is small, well maintained, and the staff iare wonderful and make you feel special. Easy access to the private beach with very little swells. We plan to go back next year and maybe buy into this timeshare.

Posted by , from Oregon on Mar 17, 2018

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Comment from Hotel Management

Mar 17, 2018 by GM

I would like to thank you for taking the time to share your experience. We are glad to know that our service fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Nice Hotel I would recommend

Pros: Complimentary wifi, parking and other amenities. View, location and amenities
Cons: N/A
Location: Did not have much time in this area but the location was perfect for the time we had. It was walking distance from great restaurants and shopping.
Warm welcome by Front Desk Staff, Fernando, Jose and Vanesa who provided excellent customer service. Nicely appointed and comfortable accommodations with great view in an excellent location.

Posted by on Feb 27, 2017

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Comment from Hotel Management

Mar 1, 2017 by General Management

We appreciate you taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

great hotel on the beach

Pros: nice people, clean hotel, beautiful spot
Cons: food stay open a little later
Location: snorkeling, shopping, touring
nice and comfortable and clean, nice people. perfect spot

Posted by , from california on Oct 16, 2015

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Comment from Hotel Management

Feb 2, 2017 by General Management

We appreciate you taking the time to share your feedback. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

5 out of 5

Cancun Viesta American Villas

Pros: Free Internet
Very nice and comfortable hotel. Hotel has nice breakfast and little store were you can buy water and beer. I would stay there any for the money.

Posted by , from Lansing MI on Mar 17, 2013

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Comment from Hotel Management

Feb 2, 2017 by General Management

I would like to thank you for taking the time to share your experience. We are glad to know that you enjoyed your last vacations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun

Property Features

Fiesta Americana Cancun Villas offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a sauna, and spa services are also featured at the family-friendly Fiesta Americana Cancun Villas . Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun resort.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Bar or lounge
  • Kid's club (free)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (25.4 km / 15.8 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Fiesta Americana Cancun Villas offers 179 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

La Palapa - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Restaurante Mexicano - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

La Bodega - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 369 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Villas Fiesta Americana
  • Fiesta Americana Cancun Villas
  • Fiesta Americana Villas
  • Fiesta Americana Villas Cancun
  • Fiesta Americana Villas Hotel
  • Fiesta Americana Villas Hotel Cancun
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  • Villas Cancun
  • Villas Cancun Fiesta Americana
  • Villas Fiesta Americana
  • Fiesta Americana Villas Cancun Hotel
  • Fiesta Americana Villas Cancun Hotel Cancun
  • Fiesta Americana Hotel Cancun
  • Fiesta Americana Vacation Club Cancun
  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Villas Resort
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  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Cancun Villas Cancun
  • Fiesta Americana Cancun Villas Resort Cancun

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (nogle)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.