A stay at this Zona Hotelera resort places you steps from Plaza Caracol Mall and within a 5-minute walk of Caracol Beach. Costa Occidental de Isla Mujeres National Park and Cancun Convention Center are also within half a mile (1 km).
Full-service spa, outdoor pool
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this eco-friendly resort. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
Free WiFi, balconies
Featuring conveniences like microwaves and coffee/tea makers, the 179 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies, 24-hour room service, and free bottled water are also available.
Aug 4, 2021 by GM
Dear Guest, We would like to thank you for taking the time to share your feedback. Our main objective is very clear: exceed your expectations. We are aware that we need to work on them daily in order to succeed We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
Mar 1, 2021 by GM
I would like to thank you for taking the time to share your feedback. I am glad to know that you enjoyed our beautiful views. I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
Mar 18, 2020 by GM
I am truly sorry to know about this issue, please accept my most sincere apologies. Although is an isolated case we have taken corrective actions to avoid similar situations in the future. I look forward to having the opportunity of serving you as you deserve. General Management Fiesta Americana Cancun Villas
Aug 27, 2018 by GM
I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
Mar 17, 2018 by GM
I would like to thank you for taking the time to share your experience. We are glad to know that our service fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
Mar 1, 2017 by General Management
We appreciate you taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
Feb 2, 2017 by General Management
We appreciate you taking the time to share your feedback. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Cancun Villas like a complimentary children's club and an outdoor pool. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This eco-friendly resort also offers a children's pool, a spa tub, and a sauna. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Fiesta Americana Cancun Villas offers 179 accommodations with safes and complimentary bottled water. Rooms open to balconies. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 60-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
La Palapa - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Restaurante Mexicano - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Bodega - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
Bikini Bar - Onsite bar. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
URU SPA has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.